$17/hr
Customer Service Agent/Representative - Remote Work Timing: 4 AM PST to 10:00 PM PST (Monday ... Answer inbound telephone calls as well as customer inquiries in other channels (email, chat, SMS ...
$17/hr
Customer Service Agent/Representative - Remote Work Timing: 4 AM PST to 10:00 PM PST (Monday ... Answer inbound telephone calls as well as customer inquiries in other channels (email, chat, SMS ...
$14.50 - $17.75/hr
Their duties include inputting data from paper documents into digital spreadsheets, updating order statuses for customers and double-checking their work to make sure they inputted data correctly.
$14.50 - $17.75/hr
Their duties include inputting data from paper documents into digital spreadsheets, updating order statuses for customers and double-checking their work to make sure they inputted data correctly.
$14.50 - $17.75/hr
Their duties include inputting data from paper documents into digital spreadsheets, updating order statuses for customers and double-checking their work to make sure they inputted data correctly.
$14.50 - $17.75/hr
Their duties include inputting data from paper documents into digital spreadsheets, updating order statuses for customers and double-checking their work to make sure they inputted data correctly.
Make an impact in the role of Netflix Customer Service Advisor (Remote) to perform responsibilities as a Customer Service Advisor (Remote). Work with your team to maintain efficiency and high ...
Make an impact in the role of Netflix Customer Service Advisor (Remote) to perform responsibilities as a Customer Service Advisor (Remote). Work with your team to maintain efficiency and high ...
$14.75 - $20.25/hr
An exciting opportunity awaits for a Amazon Customer Service Representative (Remote) to perform responsibilities as a Customer Service Representative (Remote). Ensure compliance with safety and ...
$14.75 - $20.25/hr
An exciting opportunity awaits for a Amazon Customer Service Representative (Remote) to perform responsibilities as a Customer Service Representative (Remote). Ensure compliance with safety and ...
$19/hr
Employer is seeking a Customer Service Representative to join their team assisting in providing ... This includes taking inbound calls and working on client requests via a variety of channels. The ...
$19/hr
Employer is seeking a Customer Service Representative to join their team assisting in providing ... This includes taking inbound calls and working on client requests via a variety of channels. The ...
$14.75 - $20.25/hr
An exciting opportunity awaits for a Amazon Customer Service Representative (Remote) to perform responsibilities as a Customer Service Representative (Remote). Ensure compliance with safety and ...
$14.75 - $20.25/hr
An exciting opportunity awaits for a Amazon Customer Service Representative (Remote) to perform responsibilities as a Customer Service Representative (Remote). Ensure compliance with safety and ...
Make an impact in the role of Netflix Customer Service Advisor (Remote) to perform responsibilities as a Customer Service Advisor (Remote). Work with your team to maintain efficiency and high ...
Make an impact in the role of Netflix Customer Service Advisor (Remote) to perform responsibilities as a Customer Service Advisor (Remote). Work with your team to maintain efficiency and high ...
$14.75 - $20.25/hr
Customer Service Representative Travel (Remote) We are looking for a Customer Service Representative Travel to support clients throughout their vacation planning and booking process. In this role ...
$14.75 - $20.25/hr
Customer Service Representative Travel (Remote) We are looking for a Customer Service Representative Travel to support clients throughout their vacation planning and booking process. In this role ...
$14.75 - $20.25/hr
Customer Service Representative Travel (Remote) We are looking for a Customer Service Representative Travel to support clients throughout their vacation planning and booking process. In this role ...
$14.75 - $20.25/hr
Customer Service Representative Travel (Remote) We are looking for a Customer Service Representative Travel to support clients throughout their vacation planning and booking process. In this role ...
$14.75 - $20.25/hr
Bring your energy to the role of Amazon Customer Service Representative (Remote) to assist customers via chat, phone, or email with orders, returns, and account issues. Deliver excellent service to ...
$14.75 - $20.25/hr
Bring your energy to the role of Amazon Customer Service Representative (Remote) to assist customers via chat, phone, or email with orders, returns, and account issues. Deliver excellent service to ...
$14.75 - $20.25/hr
Bring your energy to the role of Amazon Customer Service Representative (Remote) to assist customers via chat, phone, or email with orders, returns, and account issues. Deliver excellent service to ...
$14.75 - $20.25/hr
Bring your energy to the role of Amazon Customer Service Representative (Remote) to assist customers via chat, phone, or email with orders, returns, and account issues. Deliver excellent service to ...
$14.75 - $20.25/hr
Bring your energy to the role of Amazon Customer Service Representative (Remote) to assist customers via chat, phone, or email with orders, returns, and account issues. Deliver excellent service to ...
$14.75 - $20.25/hr
Bring your energy to the role of Amazon Customer Service Representative (Remote) to assist customers via chat, phone, or email with orders, returns, and account issues. Deliver excellent service to ...
$14.75 - $20.25/hr
Bring your energy to the role of Amazon Customer Service Representative (Remote) to assist customers via chat, phone, or email with orders, returns, and account issues. Stay adaptable in a fast-paced ...
$14.75 - $20.25/hr
Bring your energy to the role of Amazon Customer Service Representative (Remote) to assist customers via chat, phone, or email with orders, returns, and account issues. Stay adaptable in a fast-paced ...
$14.75 - $20.25/hr
Bring your energy to the role of Amazon Customer Service Representative (Remote) to assist customers via chat, phone, or email with orders, returns, and account issues. Deliver excellent service to ...
$14.75 - $20.25/hr
Bring your energy to the role of Amazon Customer Service Representative (Remote) to assist customers via chat, phone, or email with orders, returns, and account issues. Deliver excellent service to ...
$14.75 - $20.25/hr
Now hiring an experienced Amazon Customer Service Representative (Remote) to assist customers via chat, phone, or email with orders, returns, and account issues. Deliver excellent service to ...
$14.75 - $20.25/hr
Now hiring an experienced Amazon Customer Service Representative (Remote) to assist customers via chat, phone, or email with orders, returns, and account issues. Deliver excellent service to ...
$14.75 - $20.25/hr
Bring your energy to the role of Amazon Customer Service Representative (Remote) to assist customers via chat, phone, or email with orders, returns, and account issues. Deliver excellent service to ...
$14.75 - $20.25/hr
Bring your energy to the role of Amazon Customer Service Representative (Remote) to assist customers via chat, phone, or email with orders, returns, and account issues. Deliver excellent service to ...
$14.75 - $20.25/hr
Take the next step as our new Amazon Customer Service Representative (Remote) to assist customers via chat, phone, or email with orders, returns, and account issues. Work closely with your team to ...
$14.75 - $20.25/hr
Take the next step as our new Amazon Customer Service Representative (Remote) to assist customers via chat, phone, or email with orders, returns, and account issues. Work closely with your team to ...
$14.75 - $20.25/hr
Now hiring an experienced Amazon Customer Service Representative (Remote) to assist customers via chat, phone, or email with orders, returns, and account issues. Deliver excellent service to ...
$14.75 - $20.25/hr
Now hiring an experienced Amazon Customer Service Representative (Remote) to assist customers via chat, phone, or email with orders, returns, and account issues. Deliver excellent service to ...
$14.75 - $20.25/hr
Bring your energy to the role of Amazon Customer Service Representative (Remote) to assist customers via chat, phone, or email with orders, returns, and account issues. Stay adaptable in a fast-paced ...
$14.75 - $20.25/hr
Bring your energy to the role of Amazon Customer Service Representative (Remote) to assist customers via chat, phone, or email with orders, returns, and account issues. Stay adaptable in a fast-paced ...
Remote Inbound Customer Service information
See West Virginia salary details
$7.82 - $8.95
4% of jobs
$8.95 - $10.08
10% of jobs
$10.86 is the 25th percentile. Wages below this are outliers.
$10.08 - $11.22
16% of jobs
The median wage is $12.22 / hr.
$11.22 - $12.35
23% of jobs
$12.35 - $13.48
17% of jobs
$13.82 is the 75th percentile. Wages above this are outliers.
$13.48 - $14.62
17% of jobs
$14.62 - $15.75
4% of jobs
$15.75 - $16.88
6% of jobs
$16.88 - $18.02
1% of jobs
$18.02 - $19.15
0% of jobs
$19.15 - $20.29
1% of jobs
$7
$12
$20
How much do remote inbound customer service jobs pay per hour?
As of Sep 2, 2026, the average hourly pay for remote inbound customer service in West Virginia is $12.83, according to ZipRecruiter salary data. Most workers in this role earn between $11.15 and $14.13 per hour, depending on experience, location, and employer.
What is a remote inbound customer service representative?
A Remote Inbound Customer Service representative is a professional who assists customers over the phone, email, or chat from a location outside of a traditional office, usually from home. Their main responsibility is to handle incoming customer inquiries, resolve issues, and provide information about products or services. This role requires strong communication skills, problem-solving abilities, and a reliable internet connection. Remote inbound customer service representatives are often employed by companies in various industries to ensure customer satisfaction and support.
What skills and qualifications are needed to thrive as a remote inbound customer service representative?
To thrive as a Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency is typically required. Patience, active listening, and adaptability help set top performers apart when addressing diverse customer needs remotely. These skills and qualities are vital for ensuring customer satisfaction, resolving issues efficiently, and maintaining a positive company reputation.
What are common challenges faced by remote inbound customer service representatives, and how can they be managed?
Remote inbound customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing time effectively in a home environment, and handling high call volumes. To overcome these, it's important to set up a dedicated workspace, use company-provided tools for collaboration, and practice active listening to ensure customer satisfaction. Regular virtual meetings with the team and ongoing training can also help build skills and foster a sense of connection despite the remote setting.
What is the difference between Remote Inbound Customer Service vs Remote Outbound Customer Service?
| Aspect | Remote Inbound Customer Service | Remote Outbound Customer Service |
|---|---|---|
| Primary Role | Assist customers with inquiries, support, and problem resolution | Reach out to customers for sales, surveys, or follow-ups |
| Work Environment | Customer support centers, home offices | Sales or survey campaigns, home offices |
| Required Skills | Communication, problem-solving, patience | Persuasion, sales techniques, communication |
| Common Certifications | Customer service certifications, communication skills | Sales training, persuasion skills |
Remote Inbound Customer Service involves assisting customers with their questions and issues, focusing on support and problem resolution. In contrast, Remote Outbound Customer Service primarily involves proactively reaching out to customers for sales, surveys, or follow-up purposes. Both roles often require strong communication skills and may share similar certifications, but their main functions differ significantly.
What are popular job titles related to Remote Inbound Customer Service jobs in West Virginia?
For Remote Inbound Customer Service jobs in West Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Inbound Customer Service jobs in West Virginia look for?
The top searched job categories for Remote Inbound Customer Service jobs in West Virginia are:
What cities in West Virginia are hiring for Remote Inbound Customer Service jobs?
Cities in West Virginia with the most Remote Inbound Customer Service job openings:
Remote Customer Service Representative w/ the VA (Phone/Email/Chat)
Remote
$17/hr
Full-time
Re-posted 4 days ago
Job description
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
This role requires at least 3 years of customer service or contact center experience.
This job post is for the October 2026 new hire class.Â
This position is open to CONUS, AK, HI. California is a specifically excluded hiring location.
The position is fully remote.
Background check required.
Rotational shifts (Performance based 8 hours shift will be designated)
The pay for this role is $17 per hour.
This is a W2 position.
Multiple openings are available, with new hire onboardings expected throughout 2026!
Equipment is provided.
Customer Service Agent/Representative - Remote
Work Timing: 4 AM PST to 10:00 PM PST (Monday - Saturday) 8-hour Shift
Note: The first 2 weeks consist of a mandatory training period being held Monday through Friday from 9am EST to 5:30pm EST. Training is conducted via zoom and requires daily on-screen participation in your personal workspace with a strong internet connection. Attendance is mandatory for graduation. Participants MUST always remain on camera for the entirety of training period each day. Professional attire is always expected with no background distractions or interruptions.
Overview:
The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries from Veterans on the MDE process and Veteran facing portal and web pages. The efficient utilization of various software applications is an essential part of this role, including internal and external websites, telephone systems, CRM applications and other resources. The CSR will enter applicable supporting information into systems and web forms on an application via computer. All transactions must be conducted accurately, courteously, and in a timely manner.Â
Customer Service Agents may also provide other functions, such as examination scheduling, rescheduling, or information verification.Â
Key TasksÂ
- Â Â Answer inbound telephone calls as well as customer inquiries in other channels (email, chat, SMS) as needed in a courteous, timely, and professional manner following established guidelines and policiesÂ
- Â Â Make outbound calls as necessary based on business needsÂ
- Â Â Resolve or escalate customer inquires in a timely mannerÂ
- Â Â Encourage use of electronic communication with customersÂ
- Â Â Accurately documents all customer interactions using Case Management or Customer Relationship Management (CRM) systemÂ
- Â Â Follow SOPs and policiesÂ
- Â Â Maintain a high degree of quality with each customer interaction as measured by internal quality monitoring forms and customer satisfaction surveys.Â
- Â Â Follow-up established escalation process for customer inquiries requiring more investigation and/or a higher level of supportÂ
- Â Â Use frequently asked questions (FAQs) and help look up and provide information to inquiriesÂ
- Â Â Utilize departmental knowledge bases and training material to answer customer inquiriesÂ
- Â Â Maintain up-to-date knowledge of policies and procedures as applicableÂ
- Â Â Adhere to published schedule according to attendance guidelinesÂ
- Â Â May be required to work some weekends and holidaysÂ
- Â Â Perform other duties as assignedÂ
#LI-Remote
About Veteran Resources
Sourced by ZipRecruiter
Industry
Technology, communication and media
Company size
11 - 50 Employees
Headquarters location
Walnut Creek, CA, US
Year founded
2008