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Work From Home Order Processing Jobs in West Virginia

Zayo

Order Processing Liaison, Hyperscale

Charleston, WV · Remote

$53K - $82K/yr

Our Order Processing Liaison, Hyperscale is focused on operational execution and process ... Actual compensation offered may vary from the posted range based upon geographic location, work ...

HMG Careers

Work From Home Sales Specialist

Bradshaw, WV · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

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Work From Home Order Processing information

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How much do work from home order processing jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for work from home order processing in West Virginia is $14.18, according to ZipRecruiter salary data. Most workers in this role earn between $12.12 and $15.62 per hour, depending on experience, location, and employer.

What is the difference between Work From Home Order Processing vs Customer Service Representative?

AspectWork From Home Order ProcessingCustomer Service Representative
CredentialsBasic computer skills, data entry experienceCommunication skills, customer service experience
Work EnvironmentHome-based, computer-focusedHome or office, phone and computer use
Industry UsageRetail, logistics, e-commerceRetail, telecom, banking
Job FocusProcessing orders, data managementHandling customer inquiries, support

Work From Home Order Processing primarily involves managing and processing customer orders remotely, focusing on data accuracy and efficiency. Customer Service Representatives handle customer inquiries and support, often requiring strong communication skills. While both roles are remote and industry-related, order processing emphasizes data handling, whereas customer service emphasizes direct customer interaction.

What are the key skills and qualifications needed to thrive as a work from home order processing specialist?

To thrive as a Work From Home Order Processing Specialist, you need strong attention to detail, organizational skills, and experience with order management or data entry, often requiring a high school diploma or equivalent. Familiarity with e-commerce platforms, CRM systems, and order processing software like Shopify or Salesforce is typically expected. Excellent communication, time management, and problem-solving skills set standout candidates apart in remote environments. These skills ensure accurate, timely processing of customer orders, which is critical for customer satisfaction and business efficiency.

What is a work from home order processing job?

A Work From Home Order Processing job involves handling customer orders remotely, typically for an online retailer or service provider. Responsibilities may include entering order details into computer systems, verifying information, processing payments, tracking shipments, and communicating with customers via email or phone. This role requires attention to detail, good computer skills, and the ability to work independently. Many companies offer these positions as part of their customer service or administrative teams, allowing employees to perform all tasks from their home office.

What are some common challenges faced when working from home as an order processing specialist, and how can they be managed?

One common challenge in a remote order processing role is maintaining clear and timely communication with team members and other departments, since you won't have in-person interactions. To manage this, it's helpful to use collaboration tools like email, chat platforms, and project management software to stay connected and updated on order statuses. Additionally, staying organized and adhering to a set routine can help ensure accuracy and efficiency when processing orders. Regular virtual check-ins with supervisors or colleagues can also address any issues quickly and foster a sense of teamwork.
What are popular job titles related to Work From Home Order Processing jobs in West Virginia? For Work From Home Order Processing jobs in West Virginia, the most frequently searched job titles are:
What job categories do people searching Work From Home Order Processing jobs in West Virginia look for? The top searched job categories for Work From Home Order Processing jobs in West Virginia are:
What cities in West Virginia are hiring for Work From Home Order Processing jobs? Cities in West Virginia with the most Work From Home Order Processing job openings:
Work From Home Order Processing jobs near you
Infographic showing various Work From Home Order Processing job openings in West Virginia as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $29,486 per year, or $14.2 per hour.

Order Processing Liaison, Hyperscale

Zayo

Charleston, WV • Remote

$53K - $82K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Zayo rating

8.0

Company rating: 8.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

27th of 98 rated telecommunications companies

Job description

Company Description

Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Zayo is seeking an Order ProcessingLiaison,Hyperscaleto be responsible forowning and driving the operational lifecycle of in-flight amendments, change orders, and operational service modifications supporting Zayo's Hyperscale customers. This role serves as the primarycoordinatoracross Sales, Sales Engineering, Order Experts, Order Validation, Service Delivery, Contracting, and other operational teams to ensure customer-requested changes progress efficiently from opportunity creation through installation and completion.

Our Order Processing Liaison, Hyperscale is focused on operational execution and process coordination, allowing Sales and Sales Engineering resources to remain focused on customer strategy, solution design, and revenue-generating activities. Our Order ProcessingLiaison, Hyperscaleacts as thecentral pointof ownership for amendment-related workflows, operational order administration, and cross-functional project management associated with existing customer services.

Candidates must be comfortable operating in a fast-paced environment, managing multiple concurrent priorities, navigating ambiguity, and driving resolution across a broad set of stakeholders.

Responsibilities:

Operational Order Administration

  • Own and drive the operational lifecycle of in-flight amendments and change-order activity from opportunity creation through installation.

  • Create and manage opportunities associated with operational service modifications and amendment activity.

  • Coordinate order administration activities including MACDs, service amendments, and operational change requests.

  • Support service order creation, recreation, and in-flight order adjustments as required.

  • Ensure operational requests are accurately documented and tracked throughout the order lifecycle.

Order Structure Support

  • Provide guidance on order structure and amendment processing for Hyperscale opportunities.

  • Support MACD administration and associated workflow requirements.

  • Coordinate service order updates resulting from customer-requested operational changes.

  • Assist with resolution of order structure issues impacting fulfillment and delivery.

Cross-Functional Coordination

  • Serve as the primary operational coordinator between Sales, Sales Engineering, Order Experts, Order Validation, Service Delivery, Contracting, OSP, and other internal teams.

  • Coordinate amendment processing and associated customer documentation requirements.

  • Facilitate order validation activities and resolution of operational exceptions.

  • Coordinate Service Delivery handoffs and installation readiness activities.

  • Track and monitor CARs, ISOs, and related operational records across multiple systems.

  • Manage low- or no-revenue operational changes that require cross-functional execution.

  • Escalate risks, blockers, and dependencies to appropriate stakeholders.

Process Management & Reporting

  • Maintain accurate records and data integrity across Salesforce and supporting systems.

  • Monitor amendment and operational change activity to ensure timely completion.

  • Identify process inefficiencies and recommend opportunities to improve operational execution.

  • Participate in departmental initiatives and continuous improvement projects.

  • Develop strong working relationships across organizational boundaries to drive successful outcomes.

Qualifications:

  • Bachelor's degree or higher with a business-related focus preferred.

  • Minimum of two (2) years of experience in telecommunications, sales operations, order management, service delivery, project coordination, or related operational functions.

  • Strong understanding of order lifecycle management, MACDs, amendments, and service delivery processes.

  • Experience working within Salesforce.com or similar CRM platforms.

  • Demonstrated ability to coordinate complex cross-functional initiatives and drive accountability across multiple stakeholder groups.

  • Exceptional organizational and project management skills.

  • Strong verbal and written communication skills.

  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

  • Detail-oriented with strong analytical and problem-solving capabilities.

  • Ability to work independently while collaborating effectively across teams.

  • Experience supporting enterprise, carrier, or hyperscale customers preferred.

Estimated Base Salary Range: $53,300.00 - $82,200.00 USD/annually.

#LI-REMOTE

The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.


Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.


The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.


Benefits, Rewards & Wellness

  • Excellent Health, Dental & Vision Insurance
  • Retirement 401(k) Savings Plan
  • Generous paid time off policy including paid parental leave

Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us.


This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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