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Remote Inbound Customer Service Jobs in Utah (NOW HIRING)

Cafe Rio

Inbound To Go

West Valley, UT · On-site +1

$13/hr

Starts at $13 per hour Cafe Rio is now hiring part-time and full-time Inbound To-Go call center ... Great customer service and phone skills will lead you to success in this role. Benefits: * Pay ...

Cafe Rio Mexican Grill

Inbound To Go

West Valley, UT · On-site +1

$13/hr

Starts at $13 per hour Cafe Rio is now hiring part-time and full-time Inbound To-Go call center ... Great customer service and phone skills will lead you to success in this role. Benefits: * Pay ...

Cafe Rio

Inbound To Go

West Valley, UT · On-site +1

$13/hr

Starts at $13 per hour Cafe Rio is now hiring part-time and full-time Inbound To-Go call center ... Great customer service and phone skills will lead you to success in this role. Benefits: * Pay ...

Cafe Rio

Inbound To Go

West Valley City, UT · On-site +1

$13/hr

Starts at $13 per hour Cafe Rio is now hiring part-time and full-time Inbound To-Go call center ... Great customer service and phone skills will lead you to success in this role. Benefits: * Pay ...

Cafe Rio

Inbound To Go

West Valley, UT · On-site +1

$13/hr

Starts at $13 per hour Cafe Rio is now hiring part-time and full-time Inbound To-Go call center ... Great customer service and phone skills will lead you to success in this role. Benefits: * Pay ...

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Remote Inbound Customer Service information

See Utah salary details

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How much do remote inbound customer service jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for remote inbound customer service in Utah is $15.08, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $16.63 per hour, depending on experience, location, and employer.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service representative is a professional who assists customers over the phone, email, or chat from a location outside of a traditional office, usually from home. Their main responsibility is to handle incoming customer inquiries, resolve issues, and provide information about products or services. This role requires strong communication skills, problem-solving abilities, and a reliable internet connection. Remote inbound customer service representatives are often employed by companies in various industries to ensure customer satisfaction and support.

What skills and qualifications are needed to thrive as a remote inbound customer service representative?

To thrive as a Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency is typically required. Patience, active listening, and adaptability help set top performers apart when addressing diverse customer needs remotely. These skills and qualities are vital for ensuring customer satisfaction, resolving issues efficiently, and maintaining a positive company reputation.

What are common challenges faced by remote inbound customer service representatives, and how can they be managed?

Remote inbound customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing time effectively in a home environment, and handling high call volumes. To overcome these, it's important to set up a dedicated workspace, use company-provided tools for collaboration, and practice active listening to ensure customer satisfaction. Regular virtual meetings with the team and ongoing training can also help build skills and foster a sense of connection despite the remote setting.

What is the difference between Remote Inbound Customer Service vs Remote Outbound Customer Service?

AspectRemote Inbound Customer ServiceRemote Outbound Customer Service
Primary RoleAssist customers with inquiries, support, and problem resolutionReach out to customers for sales, surveys, or follow-ups
Work EnvironmentCustomer support centers, home officesSales or survey campaigns, home offices
Required SkillsCommunication, problem-solving, patiencePersuasion, sales techniques, communication
Common CertificationsCustomer service certifications, communication skillsSales training, persuasion skills

Remote Inbound Customer Service involves assisting customers with their questions and issues, focusing on support and problem resolution. In contrast, Remote Outbound Customer Service primarily involves proactively reaching out to customers for sales, surveys, or follow-up purposes. Both roles often require strong communication skills and may share similar certifications, but their main functions differ significantly.

What are popular job titles related to Remote Inbound Customer Service jobs in Utah?

For Remote Inbound Customer Service jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Remote Inbound Customer Service jobs in Utah look for?

The top searched job categories for Remote Inbound Customer Service jobs in Utah are:

Remote Inbound Customer Service jobs near you
Infographic showing various Remote Inbound Customer Service job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $31,373 per year, or $15.1 per hour.

Remote Inbound Customer Service Representative

Ken Garff Automotive Group

Riverdale, UT • Remote

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Ken Garff Automotive Group rating

5.7

Company rating: 5.7 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

124th of 155 rated car dealerships

Job description

Remote Customer Service Representative - Ken Garff Listening Center

The Ken Garff Listening Center is a contact center that is currently looking forRemote Customer Service Representatives!

Great work schedule! Must be located in Utah, Texas, Nevada, Arizona, Wyoming, or Iowa

The Listening Center is open from 6 AM to 7 PM MST Monday-Friday, 8:00 AM to 4:30 PM MST Saturdays, and closed Sundays. Training class is Tentative to start on September 14th, 2026.

Must provide your own equipment to work remote.

Internet Connection (Wired Required):

  • Ethernet connection only (must be hard-wired to router or wall port)
  • Minimum speeds: 50 Mbps download / 20 Mbps upload
  • Maximum ping: 40 ms or lower

Computer Specifications:

  • Processor of Intel i5 or Higher OR AMD Ryzen 5 or Higher
  • RAM: 16 GB minimum
  • Storage: 256 GB or more
  • System Firmware: UEFI with Secure Boot enabled
  • TPM: Version 2.0
  • Graphics: Compatible with DirectX 12 or later with WDDM 2.0 driver
  • Operating System:Windows 11 required
    Apple/Mac devices are not supported

Peripherals and Remote Setup:

  • Minimum of 2 monitors (dual-monitor setup required)
  • Webcam (built-in or external)
  • Smartphone
  • Headset with microphone
  • Keyboard and mouse

Quiet working area free from distractions

Here's what you'll be doing:

  • Answer inbound customer calls promptly and professionally.
  • Determine the customer's concerns and schedule the necessary appointment.
  • Communicate with the customer in a way that leaves them feeling comfortable, informed, and feeling that they have been heard.
  • Document and update customer records.
  • Establish and maintain great customer relationships.
  • Be a team player and uphold Ken Garff's standards of professionalism and integrity.

Qualifications:

  • Positive, energetic, enthusiastic, and service-oriented.
  • Must provide your own equipment
  • Proficient computer skills, capable of managing multiple systems, and able to type 30 + wpm
  • The ability to help solve customer problems
  • Excellent problem-solving and communication skills. (Written and verbal)
  • Ability to multitask, organize & prioritize-in other words, work smart.
  • Previous customer service or call center experience is a plus.
  • High School Diploma or equivalent
  • Must be 18 years or older and authorized to work in the U.S.
  • Bilingual in Spanish is a PLUS!
  • Must be located in Utah, Texas, Nevada, Arizona, Wyoming, or Iowa

Benefits of working at Ken Garff Listening Center:

  • Earn a college degree, no cost to you!
  • Paid training-we care about your success.
  • Flexible schedule!
  • Real career growth at a nationwide automotive powerhouse
  • Competitive base pay
  • Paid Time Off
  • Great benefits package: Medical, Dental, Vision, Short and Long-term disability, AD&D, and Life Insurance
  • 401 (k) with Company match
  • Optional Year-end bonus program
  • Employee discounts on Vehicle Purchase, Parts, Service, and More!
  • Great people with a great culture

Job Type: Full-Time (35-40-hour work week)

Pay: Starting at $16.00 per hour

$16.25 per hour for Spanish bilingual candidates

We are an Equal Opportunity Employer
((We Hear You))

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