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Remote Import & Export Jobs in Madison, WI (NOW HIRING)

Remote Customer Service Representative

Madison, WI · On-site +1

$16.25 - $22/hr

What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms * A ...

Remote Import Export information

See Madison, WI salary details

$25.7K

$55K

$80.1K

How much do remote import & export jobs pay per year?

As of Aug 16, 2026, the average yearly pay for remote import & export in Madison, WI is $54,992.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,300.00 and $62,000.00 per year, depending on experience, location, and employer.

What is a remote import & export?

A Remote Import & Export job involves managing the buying and selling of goods across international borders while working remotely. Professionals in this role handle logistics, customs regulations, supplier and client communications, and trade compliance from a remote location. They may coordinate shipments, negotiate contracts, and ensure that goods move efficiently between countries without physically being in an office or warehouse. Strong communication, negotiation, and knowledge of international trade laws are essential for success in this role.

What are the key skills and qualifications needed to thrive in remote import & export?

To excel as a Remote Import & Export professional, you need strong knowledge of international trade regulations, logistics processes, and documentation, often supported by a degree in business, supply chain management, or related fields. Familiarity with specialized software such as ERP systems, customs management tools, and experience with Incoterms and shipping platforms is highly valuable. Attention to detail, proactive communication, and strong organizational skills help build effective client and supplier relationships. These abilities are essential to ensure smooth cross-border transactions, compliance with regulations, and efficient coordination across time zones.

What are some common challenges faced by remote import & export professionals, and how can they be managed?

Remote Import & Export roles often involve navigating complex regulations, time zone differences, and unexpected shipping delays. Clear communication with international partners, staying updated on trade compliance changes, and proactive problem-solving are key to overcoming these challenges. Utilizing collaborative digital tools can help maintain smooth workflows with both clients and logistics providers. Team members typically work independently but closely coordinate with sales, compliance, and operations teams to resolve issues quickly. By staying organized and adaptable, professionals in this field can effectively manage obstacles and ensure the timely movement of goods.

What job categories do people searching Remote Import & Export jobs in Madison, WI look for?

The top searched job categories for Remote Import & Export jobs in Madison, WI are:

What cities near Madison, WI are hiring for Remote Import & Export jobs?

Cities near Madison, WI with the most Remote Import & Export job openings:

Infographic showing various Remote Import & Export job openings in Madison, WI as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 9% In-person, and 91% Remote job distribution, with an average salary of $54,992 per year, or $26.4 per hour.

Remote Customer Service Representative

Afni, Inc.

Madison, WI • On-site, Remote

$16.25 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago


Afni rating

7.1

Company rating: 7.1 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

17th of 71 rated call and contact centers


Job description

Career paths start between $14.50 and $15/hr plus bonus.
To qualify for this position, you must live in Wisconsin.
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here!
Key Qualifications
  • Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting.
  • Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting.
  • Available for 12 weeks of paid training, with consistent 8-hour shifts scheduled between Sunday and Saturday, 07:00AM - 01:00AM CST.
  • Available to work 8-hour shifts any day of the week, including weekends and holidays, between 07:00AM - 01:00AM CST.
  • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

What You Need to Thrive in Our Remote Environment:
  • Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular)
  • 25Mbps Download/10Mbps Upload
  • Ping Rate - Less than 100 ms
  • A private workspace with desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours.
  • Ability to be on webcam during working hours

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