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Remote Implementation Jobs in New York (NOW HIRING)

Multitude Insights

Implementation Manager

New York, NY · On-site +1

Comfortable working in a fully remote environment. * What Success Looks Like * Agencies launch smoothly and quickly. * Customers adopt BLTN as part of their core workflows. * Implementation processes ...

Karbon

Implementation Specialist

New York, NY · Remote

As an Implementation Specialist, you will lead customers through onboarding, data migration, implementation, and training for small to mid-sized firms. You'll act as a trusted partner during the ...

Atominvest

Implementation Manager

New York, NY · Remote

Role Overview As an Implementation Manager at Atominvest, you will own the end-to-end delivery of our platform for some of the world's most sophisticated alternative investment managers, and act as ...

Atominvest

Implementation Analyst

New York, NY · Remote

Role Overview As an Implementation Analyst at Atominvest, you will get hands-on with the data, systems, and workflows of some of the world's most sophisticated alternative investment managers ...

Double

Implementation Specialist

New York, NY · On-site +1

$70K - $90K/yr

Ensure that all technical implementation and account set-up steps have been completed for each account that you onboard * Coordinate with Account Executives to identify any red flags that would ...

Civica

Senior Implementation Consultant

New York, NY · Remote

$100K - $120K/yr

This role is fully remote within the United States, with occasional domestic and international ... Design and implement Master Data Management (MDM) solutions across Azure and on-premise ...

Civica

Senior Implementation Consultant

New York, NY · Remote

$100K - $120K/yr

This role is fully remote within the United States, with occasional domestic and international ... Design and implement Master Data Management (MDM) solutions across Azure and on-premise ...

Prelim

Project Manager, Implementations

New York, NY · Remote

$130K - $140K/yr

We're a fast-growing, remote-first startup on a mission to make banking more accessible for everyone. Why We're Looking for You We're looking for a Project Manager, Implementations to join our ...

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Remote Implementation information

What are the key skills and qualifications needed to thrive in the remote implementation position, and why are they important?

To excel in a Remote Implementation role, you need strong project management, technical troubleshooting, and customer onboarding skills, often supported by experience in software deployment or IT solutions. Familiarity with CRM systems, project management tools like Asana or Jira, and relevant certifications such as PMP or ITIL are commonly expected. Excellent communication, problem-solving abilities, and self-motivation are standout qualities in this position. These skills ensure successful client implementations, smooth remote collaboration, and high levels of customer satisfaction.

What are some common challenges faced by professionals in remote implementation roles?

One common challenge in Remote Implementation is managing client expectations and ensuring seamless communication across different time zones and virtual platforms. Because you are not onsite, building trust and understanding client requirements thoroughly through video calls and digital collaboration can require extra attention to detail. Additionally, troubleshooting technical issues remotely often means coordinating with both internal technical teams and client stakeholders to resolve problems efficiently. However, these challenges can be rewarding for professionals who are proactive, adaptable, and enjoy working in a dynamic, customer-focused environment.

What is a remote implementation?

A Remote Implementation job involves deploying, configuring, and integrating software, systems, or services for clients without being physically on-site. Professionals in this role communicate with customers to understand requirements, guide them through setup, and ensure smooth adoption of the product. They often collaborate with technical and customer support teams to troubleshoot issues and optimize performance. Strong communication, problem-solving, and technical skills are key to success in this role.

What are the most commonly searched types of Implementation jobs in New York?

The most popular types of Implementation jobs in New York are:

What are popular job titles related to Remote Implementation jobs in New York?

For Remote Implementation jobs in New York, the most frequently searched job titles are:

What job categories do people searching Remote Implementation jobs in New York look for?

The top searched job categories for Remote Implementation jobs in New York are:

What cities in New York are hiring for Remote Implementation jobs?

Cities in New York with the most Remote Implementation job openings:

Remote Implementation jobs near you
Infographic showing various Remote Implementation job openings in New York as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Implementation Manager

Multitude Insights

New York, NY • On-site, Remote

Full-time

Re-posted 22 days ago

Job description

About Multitude Insights
Multitude Insights builds modern tools for public safety agencies. Our flagship product, BLTN, transforms siloed law-enforcement bulletins and investigative intel into a searchable, AI-powered network that connects cities, counties, and states. Agencies use BLTN to create, share, and link critical information in real time - surfacing patterns analysts often miss and accelerating case resolution across jurisdictions.
We're backed by top-tier investors and expanding nationwide, with customers from Boston to Seattle to Orange County. Our mission is simple: give law enforcement the clarity and confidence they need to protect the public. We turn information into awareness - and awareness into action.
If you want to build category-defining technology that directly impacts community safety - and join a team on a hyper-growth trajectory - this is the place to do the most meaningful work of your career.
The Role
Multitude Insights is hiring an Implementation Lead to own the onboarding and activation experience for new agency partners. This is not a pure project management role - we're looking for someone who can both coordinate the work and help execute it.
You'll lead agencies from kickoff through go-live, helping configure our platform using tools built by our Engineering team, guiding change management, supporting training, and ensuring customers successfully adopt BLTN as part of their daily workflows.
This is a foundational role on an early team. We're looking for someone with a builder mindset who is excited to create the systems, playbooks, and implementation infrastructure that will scale with the company over time.
Implementation at Multitude is core to customer success. Your job is to ensure agencies get up and running quickly, realize value fast, and become long-term partners.
Responsibilities
  • Lead End-to-End Implementations
    • Own the onboarding and implementation process from kickoff through go-live and stabilization.
    • Manage project timelines, milestones, stakeholder communication, and execution across internal and external teams.
    • Coordinate and drive implementation workstreams while also handling portions of the work directly.
    • Configure customer environments using internal tools and workflows developed by Engineering.
    • Ensure implementations stay on track, within scope, and deliver a strong customer experience.
  • Drive Customer Adoption & Change Management
    • Conduct current state workflow assessments and technical scoping conversations to understand how agencies operate and where BLTN fits.
    • Document current state workflows and develop future state workflow maps that define how agencies will use BLTN in practice.
    • Guide customers through change management and adoption challenges.
    • Collaborate with Customer Success Managers to deliver onboarding sessions, training, and enablement for end users and administrators, with shared accountability for equipping agencies to use BLTN independently
    • Act as a trusted partner to agency leadership, operators, and IT stakeholders throughout implementation.
  • Build the Implementation Function
    • Create scalable implementation playbooks, templates, processes, and best practices.
    • Capture lessons learned and continuously improve how Multitude deploys customers.
    • Help define the systems and operational infrastructure needed to scale implementations over time.
    • Track implementation outcomes and identify ways to improve onboarding speed, adoption, and customer satisfaction.
  • Collaborate Cross-Functionally
    • Partner closely with Product, Engineering, and Customer Success to ensure successful customer launches.
    • Translate customer needs and implementation feedback into actionable internal requests.
    • Identify implementation risks early and help drive resolution across teams.
    • Provide frontline customer insight that informs product and operational improvements.

Qualifications
  • 6+ years of experience in implementation, onboarding, customer operations, project management, or customer success within SaaS, gov-tech, or a similar environment.
  • Experience managing complex customer implementations with multiple stakeholders.
  • Demonstrated ability to manage multiple concurrent implementations or projects simultaneously without sacrificing quality or customer experience
  • Strong project management and organizational skills, with the ability to drive execution independently.
  • Comfortable being hands-on - not just tracking work, but actively contributing to implementation and configuration tasks.
  • Experience leading customer onboarding, training, or change management initiatives.
  • Excellent communication skills and ability to build trust with customers.
  • Builder mindset with comfort operating in ambiguity and creating structure from scratch.
  • Ability to balance speed, organization, and customer experience in a fast-moving environment.
  • Experience in gov-tech, public sector technology, or law enforcement-adjacent environments is highly preferred.
  • Experience working in startup or early-stage environments is a plus.
  • Comfortable working in a fully remote environment.
  • What Success Looks Like
    • Agencies launch smoothly and quickly.
    • Customers adopt BLTN as part of their core workflows.
    • Implementation processes become repeatable and scalable.
    • Customer trust and retention strengthen over time.
    • The implementation function evolves into a strategic advantage for the company.
  • Leadership & Competencies
    • Builder's mindset-comfortable creating structure from scratch.
    • Strategic operator who moves quickly while knowing what scales.
    • Proactive, data-driven, and high-ownership.
    • Executive presence and ability to serve as a trusted advisor internally and externally.
    • Aligned with our core values: Trust, Duty, Urgency.

Apply