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Remote Implementation Manager Jobs in Green Bay, WI

Remote EDCi provides infrastructure and call center technology services and solutions to clients ... Collaborates with Technical Account Managers, Project Managers & Sales to delivery projects on-time ...

New

Remote EDCi provides infrastructure and call center technology services and solutions to clients ... Collaborates with Technical Account Managers, Project Managers & Sales to delivery projects on-time ...

New

Sr. Genesys Cloud Implementation Engineer

Appleton, WI · On-site +1

$99K - $136K/yr

Remote EDCi provides infrastructure and call center technology services and solutions to clients ... Collaborates with Technical Account Managers, Project Managers & Sales to delivery projects on-time ...

Analyze market trends, evaluate performance metrics, identify growth opportunities, and implement ... Experience leading remote or geographically dispersed teams. * Experience managing partnerships ...

Contracts Manager

Appleton, WI · On-site +1

$86K - $116K/yr

Remote EDCi provides infrastructure and call center technology services and solutions to clients ... Strong contract development and negotiation skills, including the development and implementation of ...

Develop and implement a project controls plan as part of the Project Execution Plan (PEP) for the ... REMOTE How Does FTI Give YOU the Chance to Thrive? If you're energized by new challenges, FTI ...

While this position offers remote flexibility, regular travel to active project sites is required ... Approve major procurement decisions and construction methodologies prior to implementation.

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Remote Implementation Manager information

See Green Bay, WI salary details

$37.9K

$100.7K

$163.4K

How much do remote implementation manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for remote implementation manager in Green Bay, WI is $100,688.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,400.00 and $117,700.00 per year, depending on experience, location, and employer.

What is a remote implementation manager?

A Remote Implementation Manager is a professional responsible for overseeing the deployment and integration of products, services, or software solutions for clients, all while working remotely. They coordinate project timelines, manage client relationships, and ensure successful onboarding and adoption of solutions. Their role involves collaborating with cross-functional teams, troubleshooting issues, and providing training and support to clients to ensure a smooth implementation process. Strong communication, project management, and technical skills are essential for this position.

What does a remote implementation manager do?

As a remote implementation manager, you work from home to direct the implementation of a new system or process in a company or organization. Your duties vary depending on the needs of each client or customer, but you typically lead a team of specialists during an implementation project. In general, your responsibilities include creating a budget for the implementation project, providing necessary training and information, and helping troubleshoot until the new system gets fully integrated. Some implementation specialists help companies transfer to new software, hardware, or network systems, while others specialize in business or manufacturing processes.

What are the key skills and qualifications needed to thrive as a remote implementation manager, and why are they important?

To thrive as a Remote Implementation Manager, you need strong project management abilities, knowledge of implementation methodologies, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management tools (e.g., Asana, Jira), CRM systems, and sometimes relevant certifications like PMP are important. Excellent communication, problem-solving, and organizational skills help foster client relationships and manage cross-functional teams remotely. Mastering these skills ensures seamless client onboarding, timely project delivery, and high customer satisfaction in a distributed work environment.

What are some common challenges faced by remote implementation managers and how can they be addressed?

Remote Implementation Managers often encounter challenges such as coordinating across different time zones, ensuring effective communication with clients and internal teams, and maintaining project timelines without in-person oversight. To address these, it’s important to leverage collaboration tools, set clear expectations, and establish regular check-ins. Proactively managing stakeholder relationships and documenting processes thoroughly can also help ensure smooth project delivery and client satisfaction, even while working remotely.

What is the difference between Remote Implementation Manager vs Remote Project Coordinator?

AspectRemote Implementation ManagerRemote Project Coordinator
Required CredentialsProject management certification (PMP), industry-specific knowledgeBasic project management skills, often a bachelor's degree
Work EnvironmentLeads implementation teams, manages client onboarding, oversees project executionSupports project tasks, coordinates schedules, assists with communication
Employer & Industry UsageTechnology, healthcare, software companiesVarious industries including IT, marketing, and services
Search & Comparison IntentUnderstanding roles in project implementation, leadership scopeSupporting roles, coordination tasks, entry-level project work

The Remote Implementation Manager typically oversees project execution, manages teams, and ensures successful client onboarding, requiring certifications like PMP. In contrast, the Remote Project Coordinator supports project activities, handles scheduling, and assists project managers. Both roles are vital in project delivery but differ in responsibility level and scope.

What are the most commonly searched types of Remote Implementation jobs in Green Bay, WI?

The most popular types of Remote Implementation jobs in Green Bay, WI are:

What job categories do people searching Remote Implementation Manager jobs in Green Bay, WI look for?

The top searched job categories for Remote Implementation Manager jobs in Green Bay, WI are:

What cities near Green Bay, WI are hiring for Remote Implementation Manager jobs?

Cities near Green Bay, WI with the most Remote Implementation Manager job openings:

Infographic showing various Remote Implementation Manager job openings in Green Bay, WI as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $100,688 per year, or $48.4 per hour.

Sr. Genesys CX Implementation Engineer

EDCi

Appleton, WI • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New


Job description

⬅ Back to Career Opportunities
Sr. Genesys CX Implementation Engineer
Location: Remote
EDCi provides infrastructure and call center technology services and solutions to clients throughout Wisconsin and the Midwest. Through our partnership and certifications with leading technology providers including Citrix, Cisco, Genesys, IBM and Microsoft, our customers receive the highest quality of product and service the industry has to offer.
The Sr. Genesy Engineer will have the responsibility for designing, configuring, developing, implementing and supporting Genesys technologies. The opportunity is will serve as a lead engineer on EDCi's Customer Care Professional Services team providing both implementation and post implementation support. This role will closely interact with both Field & Support Engineering aligning strategic objectives to provide "world class services" while maintaining the highest level of quality.
Associates of EDCi have the opportunity to engage in dynamic projects, leveraging the latest technologies. Our partnerships provide a unique opportunity for associates to continue to develop their professional skills. EDCi is an organization that takes pride in recognizing balance and the importance of family. If your interest is for challenging work in a comfortable work environment, look to EDCi.
When you join the EDCi team, you'll receive many perks, such as:
  • Remote work from home
  • Paid holidays, vacation and sick time
  • Bring Your Own PC Policy
  • Cell phone reimbursement
  • Casual dress
  • Funded training and certifications
  • Health, dental & vision insurance
  • 401K match

And much more!
RESPONSIBILITIES:
  • Acts as the Lead Engineer for Genesys implementation and upgrade projects
  • Preform project and support tasks for Genesys products and solutions
  • Responsible for design, configuration, implementation, and support of IVR/ACD scripts for Genesys Cloud Solutions
  • Contribute to the solution architectural design
  • Coordinate and write technical papers, articles, standard operating procedures and best practices
  • Perform in-depth analysis combining complex technical and business issues, sometimes involving fast-paced, business-critical, high profile problem solving.
  • Ability to balance both support and project work when applicable; able to meet support/project milestones
  • Collaborates with Technical Account Managers, Project Managers & Sales to delivery projects on-time and on-budget

PRIMARY /ESSENTIAL SKILLS AND QUALIFICATIONS:
  • 5+ years IP Telephony/VoIP experience is Required
  • Knowledge of VoIP equipment, implementations and support Required
  • 3+ years experience in Genesys Cloud CX (Purecloud) technology
  • Genesys Could CX certification is a plus
  • Knowledge of Media / Voice gateway knowledge Preferred
  • Knowledge of SIP Protocol implementation and support Preferred
  • BS preferred, Associate's degree in IT related field Required
  • Excellent client service attitude and team focus
  • Understand best practices for a service organization
  • Development Skills/certifications as a plus are:
    • Java/Java Script
    • HTML
    • Rest WEB Services
    • Genesys Cloud CX API's
    • Microsoft SQL Server
    • Web-services, 3rd party API's

SECONDARY /OPTIONAL SKILLS AND QUALIFICATIONS:
  • 1+ years experience in network administration and support is a Plus
  • NET development or C# Experience is a Plus
  • Experience with Microsoft SQL Stored procedures is a Plus