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Remote Implementation Consultant Jobs in Miami, FL

Upshop

Director, Implementation

Miami, FL · On-site +1

Lead, mentor, and develop a team of Implementation Managers, Senior Consultants, and Implementation Consultants. * Foster a culture of accountability, continuous learning, collaboration, and customer ...

Northern Base

Field Service Consultant

Miami, FL · Remote

Remote (USA) Employment Type: Full-Time Visa Type: USC / GC Only Must-Have Qualifications: * 7+ ... Experience implementing Oracle Field Service Cloud (OFS) solutions with at least 1-2 end-to-end ...

Deloitte

Cyber ServiceNow - Consultant

Miami, FL · Remote

One or more ServiceNow Certified Implementation Specialist (CIS) certifications, including CIS-Risk ... This compensation range is specific to a Remote role and takes into account the wide range of ...

3B Staffing LLC

Oracle ERP Cloud PPM Consultant

Miami, FL · Remote

$60.75 - $76.50/hr

Oracle ERP Cloud PPM Consultant Location: REMOTE - (3 days a month travel to Miami, FL ... Successful completion of 2-3 Oracle Cloud implementations Overview: This individual will support ...

New

3B Staffing LLC

Oracle ERP Cloud PPM Consultant

Miami, FL · Remote

$60.75 - $76.50/hr

Oracle ERP Cloud PPM Consultant Location: REMOTE - (3 days a month travel to Miami, FL ... Successful completion of 2-3 Oracle Cloud implementations Overview: This individual will support ...

New

Synch-Solutions

AI Consultant

Miami, FL · Remote

$75 - $80/hr

We have a JOB FOR YOU!!! 100% Remote. We are looking for an AI consultant to join our innovative ... Architect and implement innovative AI solutions, leveraging frameworks like LangChain and LangGraph ...

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Remote Implementation Consultant information

See Miami, FL salary details

$42.6K

$108.1K

$182.7K

How much do remote implementation consultant jobs pay per year?

As of Aug 13, 2026, the average yearly pay for remote implementation consultant in Miami, FL is $108,052.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,800.00 and $141,600.00 per year, depending on experience, location, and employer.

What is the difference between Remote Implementation Consultant vs Remote Business Analyst?

AspectRemote Implementation ConsultantRemote Business Analyst
Required CredentialsTypically requires certifications like PMP, relevant industry-specific certificationsOften requires a degree in business, IT, or related fields; certifications like CBAP are common
Work EnvironmentWorks closely with clients to implement software solutions remotely, often in a project-based settingAnalyzes business needs remotely, collaborates with stakeholders to improve processes
Employer & Industry UsageUsed in software, healthcare, and technology sectors for project implementationCommon across finance, healthcare, and IT industries for process improvement

The Remote Implementation Consultant focuses on deploying and configuring software solutions for clients remotely, while the Remote Business Analyst analyzes business processes to recommend improvements. Both roles require strong communication skills and industry knowledge, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a remote implementation consultant, and why are they important?

To thrive as a Remote Implementation Consultant, you need strong project management, problem-solving, and client-facing skills, typically supported by a bachelor's degree in business, IT, or a related field. Familiarity with CRM, ERP, or specialized implementation platforms, as well as certifications like PMP or Six Sigma, are commonly required. Excellent communication, adaptability, and self-motivation are crucial soft skills for managing remote client relationships and navigating project complexities. These skills ensure effective solution delivery, client satisfaction, and seamless project execution in a virtual environment.

What are the typical challenges faced by a remote implementation consultant when onboarding new clients, and how are they usually addressed?

Remote Implementation Consultants often encounter challenges such as coordinating across different time zones, ensuring clear communication without face-to-face meetings, and adapting implementation strategies to diverse client systems. To address these, consultants use collaborative project management tools, schedule regular virtual check-ins, and provide thorough documentation to keep all stakeholders aligned. Building strong client relationships and maintaining flexibility are key to overcoming these challenges and ensuring successful project delivery.

What does a remote implementation consultant do?

A Remote Implementation Consultant is responsible for guiding clients through the process of adopting and integrating new software, systems, or processes, all while working remotely. They assess client needs, configure solutions, provide training, and ensure successful deployment without needing to be onsite. These consultants often work closely with project managers, technical teams, and end users to troubleshoot issues and optimize outcomes, ensuring client satisfaction and smooth transitions.

What does a remote implementation consultant do?

The job duties of a remote implementation consultant involve working with the customers or clients of a company to help them implement the product or service that they purchased. In this career, you work from home to help a customer install or configure a computer system, device, or piece of equipment. If you work in software implementation, your responsibilities include testing the software to ensure that it works with the client's current operations. You can also offer advice about how to alter the workflow or work process to take advantage of the new product or service.

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For Remote Implementation Consultant jobs in Miami, FL, the most frequently searched job titles are:

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The top searched job categories for Remote Implementation Consultant jobs in Miami, FL are:

What cities near Miami, FL are hiring for Remote Implementation Consultant jobs?

Cities near Miami, FL with the most Remote Implementation Consultant job openings:

Remote Implementation Consultant jobs near you
Infographic showing various Remote Implementation Consultant job openings in Miami, FL as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, and 4% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $108,052 per year, or $51.9 per hour.

Director, Implementation

Upshop

Miami, FL • On-site, Remote

Full-time

Posted 11 days ago

Job description

About Upshop
Upshop is the market leader in Total Store Operations solutions for the Grocery and C-Store markets. We offer an AI-powered, SaaS platform connecting Fresh, Center, eCommerce, and DSD department operations to deliver a simplified, smarter, more connected store experience. Customers running Upshop realize significant improvements in sales, shrink, food safety and sustainability across the entire store. 150+ retail chain accounts trust our software in over 30k+ stores, 9 countries, and 3 continents.
Role Overview
Upshop is seeking a Director of Implementation to lead our Implementation organization and drive successful customer deployments across our Total Store Operations platform.
This leader is responsible for developing and mentoring a high-performing team of Implementation Managers and Consultants while ensuring customers achieve successful business outcomes throughout their implementation journey.
The ideal candidate combines enterprise SaaS implementation leadership with a strong understanding of retail operations, preferably within grocery, convenience, or food retail environments. This individual will serve as a trusted advisor to customers, a mentor to implementation leaders, and a key contributor in scaling Upshop's Professional Services organization.
The Director of Implementation will also lead the evolution of Upshop's implementation practices, championing automation, AI-enabled delivery capabilities, and operational excellence initiatives that improve efficiency, accelerate customer outcomes, and create a more scalable and consistent delivery model.
Key Responsibilities
Team Leadership & Talent Development
  • Lead, mentor, and develop a team of Implementation Managers, Senior Consultants, and Implementation Consultants.
  • Foster a culture of accountability, continuous learning, collaboration, and customer obsession.
  • Establish clear performance expectations, coaching programs, career development plans, and succession strategies.
  • Drive implementation methodology adoption, process consistency, and operational excellence across the team.
  • Partner with Professional Services leadership on organizational planning, hiring, onboarding, and workforce development.
  • Develop implementation Centers of Excellence and reusable delivery assets that scale knowledge across the organization.
  • Lead the ongoing evolution of Upshop's implementation methodology, delivery frameworks, and best practices.
  • Identify opportunities to leverage automation, AI, and digital tooling to improve implementation efficiency, consistency, and customer outcomes.
  • Foster a culture of innovation and adoption of emerging technologies that enhance customer delivery.
  • Establish measurable delivery standards and KPIs focused on customer adoption, implementation quality, operational efficiency, and team development.

Customer Engagement & Delivery Leadership
  • Serve as an executive sponsor and escalation point for strategic customer implementations.
  • Build trusted relationships with customer sponsors, operational leaders, IT stakeholders, and executive teams.
  • Ensure customer objectives, adoption goals, and success metrics are clearly defined and achieved.
  • Guide implementation teams through complex deployments, organizational change initiatives, testing, launch activities, and post-launch adoption.
  • Lead risk identification, mitigation planning, and issue resolution efforts across the implementation portfolio.
  • Partner closely with Customer Success to ensure smooth transitions from implementation to long-term customer adoption and value realization.
  • Collaborate with Sales and Solution Consulting to ensure customer expectations, implementation strategies, and success criteria are aligned from project inception.

Implementation Excellence
  • Own implementation delivery standards, methodologies, playbooks, and best practices across the organization.
  • Drive consistency across project planning, discovery, solution design, configuration, testing, training, launch, and hypercare activities.
  • Capture lessons learned and continuously improve implementation frameworks and operational processes.
  • Ensure implementations are delivered on time, within scope, within budget, and aligned to customer business outcomes.
  • Establish governance models that improve visibility, accountability, risk management, and delivery quality.
  • Partner with PMO leadership to improve delivery governance, forecasting, resource planning, and project execution.
  • Drive continuous improvement initiatives that reduce implementation timelines while maintaining exceptional customer outcomes.

Technical Leadership
  • Maintain deep knowledge of Upshop's platform architecture, data structures, integrations, and implementation requirements.
  • Provide guidance on solution architecture, data migration, system configuration, integration strategy, and technical deployment approaches.
  • Support complex integrations involving ERP, forecasting, inventory, ordering, POS, DSD, EDI, eCommerce, and other retail technology ecosystems.
  • Partner with Product and Engineering to improve implementation tooling, onboarding workflows, automation capabilities, and customer enablement resources.
  • Develop organizational expertise around modern cloud technologies, data platforms, integration frameworks, and scalable implementation approaches.
  • Maintain working knowledge of Microsoft Azure technologies, including Azure SQL Database, Azure Cosmos DB, APIs, data integration patterns, and cloud-based application architectures.
  • Champion the use of AI-enabled tools to improve project delivery, testing, documentation, training, knowledge management, customer onboarding, and internal operational efficiency.
  • Leverage data and analytics to identify trends, improve delivery performance, and enhance customer outcomes.

Operational Leadership
  • Monitor implementation portfolio health through operational, financial, and customer success metrics.
  • Oversee implementation forecasting, staffing, utilization, and capacity planning.
  • Support Statement of Work reviews, implementation estimates, change requests, and delivery commitments.
  • Ensure resource allocation aligns with strategic priorities and customer commitments.
  • Provide executive reporting on implementation performance, customer health, delivery risks, and organizational trends.
  • Partner across Product, Support, Customer Success, Sales, and Professional Services to continuously improve the end-to-end customer experience.

Required Qualifications
  • Bachelor's degree in Business, Information Systems, Computer Science, Supply Chain, Retail Operations, and/or related field/experience.
  • 5+ years of experience leading enterprise software, SaaS, or technology implementations.
  • 3+ years of people leadership experience managing implementation, consulting, delivery, or professional services teams.
  • Proven experience leading customer-facing delivery organizations supporting enterprise customers.
  • Demonstrated success building, mentoring, and developing high-performing teams.
  • Strong knowledge of SaaS implementation methodologies and software deployment practices.
  • Experience managing multiple concurrent implementations and complex customer engagements.
  • Exceptional communication, stakeholder management, executive presentation, and relationship-building skills.
  • Strong analytical, problem-solving, and decision-making capabilities.
  • Ability to travel up to 25%.

Preferred Qualifications
  • Grocery retail, food retail, convenience retail, or store operations experience strongly preferred.
  • Experience with forecasting, ordering, inventory, supply chain, fresh operations, DSD, merchandising, workforce management, or store execution solutions strongly preferred.
  • Experience with Microsoft Azure technologies, including Azure SQL Database, Azure Cosmos DB, cloud data platforms, and enterprise integration architectures.
  • Strong understanding of data architecture, system integrations, APIs, EDI, and enterprise application ecosystems.
  • Experience leveraging AI-enabled tools, automation platforms, or emerging technologies to improve operational efficiency and customer outcomes.
  • Working knowledge of SQL, databases, Excel, and analytical tools.
  • Experience with Salesforce, Zendesk, Jira, Wrike, or similar enterprise platforms.
  • Experience scaling implementation organizations within high-growth SaaS environments.

Success Profile
The successful candidate:
  • Is a people-first leader who develops teams, mentors future leaders, and creates a culture of accountability and continuous improvement.
  • Builds trust with customer executives and serves as a strategic advisor throughout the implementation journey.
  • Understands grocery and retail operations and can translate customer objectives into scalable implementation strategies.
  • Balances strategic leadership with hands-on execution when customer success requires it.
  • Uses metrics and data-driven decision making to improve delivery performance and customer outcomes.
  • Embraces innovation and continuously seeks opportunities to modernize implementation practices through automation, AI, and scalable delivery frameworks.
  • Drives cross-functional alignment while maintaining a relentless focus on customer value realization.

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