Job Description Now Hiring | Multi-Line Adjuster (Remote)We're seeking an experienced
Multi-Line Adjuster with
3-5 years of casualty and property claims experience to join our team. This is a
work-from-home role , but candidates must be based in
Fort Wayne or Muncie, IN and available for daily (non-CAT) claim handling.
Ideal for adjusters who prefer steady, multi-line work and want to stay remote
Under moderate supervision, provides and delivers claims adjusting services and solutions for customers in multiple lines of business.
Responsibilities- Investigate coverage, liability, compensability and damages with all parties involved in a claim as requested by our customers or Crawford and Company or a subsidiary thereof.
- Investigate claims by interviewing claimants, witnesses, establish claim reserves, handle evidence, obtain and interpret official reports, medical reports and claim forms, and attend/participate at mediation, trials or hearings.
- Negotiates and settles claims, sets reserves, and manages litigation within client service parameters and authority levels by obtaining demands and making offers to claimants.
- May present evidence at legal proceedings.
- Provide filings with regulatory agencies, disposing of salvage and pursuing subrogation when appropriate.
- Prepare reports by collecting and summarizing information required by the client and obtained through investigation.
- Self starter capable of working alone or with others.
- Maintains company reputation and insurance product intejnmh,mgrity by complying with Federal and state regulations, client and Crawford and Company service standards.
- Maintain expected case loads in multiple lines of business while meeting established service delivery, production, quality, sales and educational objectives.
- Respond before, after and during work hours to emergency on site claim investigations.
- Maintain professional and technical knowledge through continuing education in multiple lines of business.
- Maintain acceptable product quality through compliance with service standards and compliance with internal quality control initiatives.
- Uphold and project the corporate image by participating in industry organizations and functions.
- Ability to multi-task in a time sensitive environment and handle job responsibilities with a sense of urgency.
- Upholds the Crawford Code of Business Conduct at all times.
- Participates in special projects or performs duties in other areas as requested.
Qualifications- College degree or an equivalent combination of education and experience.
- Minimum 2 years insurance adjusting experience with experience in each of at least two lines of business (casualty, property, or workers' compensation).
- Personal computer, typing and keyboarding skills
- In-depth knowledge of insurance coverage, practices and negotiating skills in multiple lines of business.
- Familiarity with legal, medical and technical disciplines within specific business lines.
- Strong verbal and written communication skills.
- Good analytical ability and mathematical aptitude.
- Good attention to detail and organizational skills.
- Ability to gather and analyze information, then determine and implement the appropriate course of action.
- Good interpersonal and sales skills.
- Licensing as required by state and local jurisdictions. Must have a valid driver's license. Additional continuing education as required by Crawford Educational Services and as applicable for jurisdictions in which claims are adjusted or investigated.
- A variable schedule including on-call may be required. Depending on case load you may be required to work beyond normal business hours when necessary.
- Travel may be required during/outside of normal business hours when necessary.
- Candidates should be based in Fort Wayne or Muncie, IN.
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