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Remote Identity Access Administrator Jobs in Virginia

AMERICAN SYSTEMS

Service Desk Agent I

Weaverville, NC · On-site

$18.50 - $20/hr

Maintain and troubleshoot business line applications which could include remote installation or ... Must be able to present acceptable identification for customer badging and site access, such as a ...

BDR Solutions LLC

Cloud Data Architect

Herndon, VA · On-site +1

$66.75 - $85/hr

... and identity/access architecture. * Standardize designs and data management by defining ... Standard office/remote-office environment; extended periods of computer use. * Must be able to ...

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All JobsIdentity Access Administrator JobsRemote Identity Access Administrator JobsRemote Identity Access Administrator Jobs in Virginia

Remote Identity Access Administrator information

What is the difference between Remote Identity Access Administrator vs Remote Security Analyst?

AspectRemote Identity Access AdministratorRemote Security Analyst
CredentialsCertifications like CompTIA Security+, CISSP, or CISA; knowledge of identity management systemsCertifications such as CISSP, CEH, or Security+; focus on threat detection and incident response
Work EnvironmentPrimarily manages user access, identity verification, and access controls within IT systemsMonitors security alerts, analyzes threats, and implements security measures
Employer & Industry UsageUsed in organizations with identity management needs, including tech, finance, and healthcareCommon in cybersecurity firms, IT departments, and organizations focused on threat mitigation

The Remote Identity Access Administrator focuses on managing user identities and access permissions, ensuring secure authentication processes. In contrast, the Remote Security Analyst monitors and analyzes security threats to protect organizational assets. While both roles require security certifications and involve IT environments, their core responsibilities differ: one manages access rights, the other defends against cyber threats.

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For Remote Identity Access Administrator jobs in Virginia, the most frequently searched job titles are:

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The top searched job categories for Remote Identity Access Administrator jobs in Virginia are:

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Remote Identity Access Administrator jobs near you
Infographic showing various Remote Identity Access Administrator job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 23% Part Time, and 7% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Service Desk Agent I

AMERICAN SYSTEMS

Weaverville, NC • On-site

$18.50 - $20/hr

Full-time

Medical, Retirement, PTO

Re-posted 3 days ago

Job description

Overview

Now Hiring at AMERICAN SYSTEMS

Epsilon, Inc. has joined AMERICAN SYSTEMS! As one organization, we offer expanded resources, streamlined operations, and increased opportunities for growth and development. 

Join us to be part of a dynamic, collaborative environment dedicated to innovation and customer success. 

Responsibilities

An average day: As Service Desk Agent I, you will perform Tier I and Tier II information technology related help desk duties through phone and email support. You will provide support for members of USPTO in carrying out the agency's mission, including working on proprietary software and systems. Additionally, in this position you will:

  • Analyze and resolve network hardware, software, and communications problems using diagnostic software and/or technical troubleshooting processes.
  • Create service desk tickets utilizing ticketing software and ensure proper ticket escalation and resolution.
  • Maintain and troubleshoot business line applications which could include remote installation or redeployment of software.
  • Install and maintain the following products, as directed: Cisco AnyConnect, Cisco WebEx, Microsoft including Office, Bit Locker, etc.
  • Provide technical support over the phone and/or via email.
  • Implement solutions based on client needs, such as ensuring that all hardware and software works properly and is installed or deleted as needed.
  • Troubleshoot client computer equipment, ensuring it runs correctly, and recover any lost or accidentally deleted data when/if possible.
  • Meet customer needs and ensure customer satisfaction.
  • Use standard operational procedure documentation to assist customers. Work with team members to establish and maintain documentation.
  • Escalate process and policy issues as needed.
Qualifications
  • As a requirement of this position, all candidates must be either a U.S. Citizen or have official legal status in the United States and must have continually resided in the United States for the last two years. In accordance with 8 U.S.C. 1324b(a)(2)(C), we will not consider candidates for this position who do not meet the aforementioned conditions.
  • Must be able to pass federal background investigation and obtain a Public Trust. 
  • Associate degree or higher in information technology or related field; or high school diploma and relevant information technology certification(s)/training/years of experience in place of degree.
  • One (1) or more years of information technology experience.
  • Flexible shift availability. The hours of operation will be Monday to Friday - 7:30AM - 7:00PM; Saturday: 7:30AM - 4:00PM; Shifts will likely be scheduled eight (8) hours a day, five (5) days a week.
  • Technical experience with current network hardware, protocols, and standards.
  • Application support experience.
  • Knowledge of applicable data privacy practices and laws.
  • Excellent troubleshooting skills.
  • Proficiency in Word, Excel, Outlook, database management.
  • Exceptional customer service and interpersonal skills with the ability to communicate effectively, both verbally and in writing with end users in a pleasant and helpful manner in high stress situations.
  • Highly organized with attention to detail and accuracy, and the ability to effectively troubleshoot and prioritize meeting multiple deadlines/priorities. 
  • Experience working in a team-oriented, collaborative environment.
  • Must be able to present acceptable identification for customer badging and site access, such as a REAL ID compliant driver license, U.S. Passport, or other approved document from the GSA Required Identification List.
Pay Transparency StatementAMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $18.50/Hr. - USD $20/Hr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.EEO StatementEEO Race/Sex/Disability Status/Veteran StatusEmployment Type: FULL_TIME

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