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Remote Ibm Technical Writing Jobs in Georgia (NOW HIRING)

Patientco

Technical Support Specialist

Atlanta, GA · On-site +1

  • Medical

  • Retirement

  • PTO

Directs telephone calls or written inquiries to appropriate personnel. May answer non-technical ... Experience with ticketing systems (e.g., Salesforce Service Cloud, Zendesk) and remote support ...

Delan Associates, Inc.

MTS Developer

Atlanta, GA · On-site +1

Atlanta, GA / Remote Key Skills: Strong experience in ACI Money Transfer System (MTS) Hands-on with ... Oracle, IBM MQ, ACI/ENTIA databases Familiarity with tools like Autosys, Xpeditor, FileAid ...

Delan Associates, Inc

MTS Developer

Atlanta, GA · On-site +1

Atlanta, GA / Remote Key Skills: Strong experience in ACI Money Transfer System (MTS) Hands-on with ... Oracle, IBM MQ, ACI/ENTIA databases Familiarity with tools like Autosys, Xpeditor, FileAid ...

Armacell

$95K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position is remote based, preferably in the Chicago, Denver, Minneapolis or Phoenix regions. What ... Excellent written, oral and presentation skills. * Proficient in Microsoft Office (Word, PowerPoint ...

MacStadium

Technical Support Specialist

Atlanta, GA · On-site +1

$55K - $70K/yr

  • Medical

  • Retirement

  • PTO

We are a remote-first company with a global team. We value autonomy, curiosity, and a bias toward ... Excellent written communication: you can explain complex technical issues clearly to both engineers ...

Booz Allen Hamilton, Inc.

AL/ML Technical Lead

Atlanta, GA · On-site +1

  • Medical

  • Life

  • Retirement

  • PTO

Remote Work: Hybrid Job Number: R0243412 Location: Atlanta,GA,US Share job via: Share AL/ML ... Experience writing technical documentation and presenting AI/ML architecture decisions to a broad ...

Apidel Technologies

Power BI Publisher

Athens, GA · On-site +1

Is seeking consulting services to assist with completing a priority project to migrate IBM Cognos ... Local candidates strongly preferred but 100% remote is acceptable. The consultant will be ...

Aflac Incorporated

Tech Business Analyst III

Columbus, GA · On-site +1

$97K - $127K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If the role is remote, there may be occasions that you are requested to come to the office based on ... Writing Technical Communication Strong analytical and problem-solving skills Excellent ...

Raymond

Senior Electrical Engineer

Conyers, GA · On-site +1

$85K - $111K/yr

Conyers, GA / Remote (Hybrid options available) About Raymond: We are a progressive, forward ... Strong leadership, communication, technical writing, and presentation skills. * Experience managing ...

ATS FAMILY

Forensic Engineer (57187)

Marietta, GA · On-site +1

$100K - $150K/yr

Remote Opportunities Available Nationwide Travel: Regional travel for inspections and client ... Strong analytical, problem-solving, and technical writing skills. * Ability to communicate complex ...

ATS FAMILY

Forensic Engineer (57187)

Marietta, GA · On-site +1

Remote Opportunities Available Nationwide Travel: Regional travel for inspections and client ... Strong analytical, problem-solving, and technical writing skills. * Ability to communicate complex ...

YO AI Labs

Criminal Lawyer - Remote

Atlanta, GA · Remote

$140 - $400/hr

Collaborate remotely with project managers and technical teams to clarify requirements and ... Legal Writing & Editing * Court Filings & Case Material Review * Legal Research & Summarization

YO AI Labs

SolidWorks Expert - Remote

Atlanta, GA · Remote

$40 - $130/hr

Remote Job Overview We are seeking experienced SolidWorks Specialists to contribute their expertise ... Collaborate remotely with cross-functional teams, providing clear written reports, technical ...

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All JobsIbm Technical Writing JobsRemote Ibm Technical Writing JobsRemote Ibm Technical Writing Jobs in Georgia

Remote Ibm Technical Writing information

What are the key skills and qualifications needed to thrive as a remote IBM technical writer, and why are they important?

To thrive as a Remote IBM Technical Writer, you need strong writing skills, attention to detail, and familiarity with IBM products or related technical domains, often supported by a degree in English, communications, or computer science. Proficiency with documentation tools like IBM Knowledge Center, XML, DITA, and version control systems is typically required. Excellent communication, self-motivation, and the ability to collaborate virtually make someone stand out in this position. These skills ensure the creation of clear, accurate, and user-friendly documentation that supports IBM’s global clients and teams.

What is a remote IBM technical writer?

A Remote IBM Technical Writer is a professional who creates, edits, and maintains technical documentation for IBM products and services while working from a remote location. Their work may include writing user manuals, installation guides, API documentation, and online help content for IBM software and hardware. Remote IBM Technical Writers collaborate with engineers, product managers, and other stakeholders to ensure documentation is accurate, clear, and easy to understand. Strong knowledge of IBM technologies and tools, as well as excellent communication skills, are essential for this role.

How does a remote IBM technical writer typically collaborate with engineering and product teams to gather information for documentation?

Remote IBM Technical Writers frequently use digital tools such as video conferencing, instant messaging, and project management platforms to coordinate with engineering and product teams. They attend virtual meetings, participate in sprint reviews, and schedule one-on-one sessions to clarify technical concepts and gather detailed information. Building strong communication channels and proactively reaching out to subject matter experts are key strategies for overcoming the challenges of remote collaboration. Effective documentation often relies on establishing regular check-ins and maintaining clear, organized records of all communications.

What is the difference between Remote Ibm Technical Writing vs Remote Cisco Technical Writing?

AspectRemote Ibm Technical WritingRemote Cisco Technical Writing
Required CredentialsTechnical degree, certifications in IBM products or technical writingTechnical degree, certifications in Cisco products or technical writing
Work EnvironmentRemote, often within IBM project teamsRemote, within Cisco's technical documentation teams
Employer & Industry UsageIBM, technology and enterprise solutionsCisco, networking and telecommunications
Common Search & ComparisonYesYes

Remote Ibm Technical Writing and Remote Cisco Technical Writing share similarities in required credentials, work environment, and industry usage. Both roles involve creating technical documentation for their respective companies' products and are performed remotely. The main difference lies in the specific industry focus: IBM specializes in enterprise solutions, while Cisco focuses on networking and telecommunications. Candidates should consider their industry expertise when choosing between these roles.

What are popular job titles related to Remote Ibm Technical Writing jobs in Georgia?

For Remote Ibm Technical Writing jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Remote Ibm Technical Writing jobs in Georgia look for?

The top searched job categories for Remote Ibm Technical Writing jobs in Georgia are:

What cities in Georgia are hiring for Remote Ibm Technical Writing jobs?

Cities in Georgia with the most Remote Ibm Technical Writing job openings:

Remote Ibm Technical Writing jobs near you

Technical Support Specialist

Patientco

Atlanta, GA • On-site, Remote

Full-time

Medical, Retirement, PTO

Posted 6 days ago

Job description

ABOUT THIS POSITION

Supports the telephone "hotline" function. Directs telephone calls or written inquiries to appropriate personnel. May answer non-technical questions regarding company products. Maintains log of incoming "hotline" calls.

WHAT YOU'LL DO

* Investigate, diagnose, and resolve highly complex technical issues related to Waystar's product suite, often requiring in-depth analysis of system logs, configurations, and data.
* Act as a subject matter expert for the S4 product, collaborating with engineering, product management, and other support teams to identify root causes and implement lasting solutions.
* Provide comprehensive, timely, and professional support to clients via phone, email, and ticketing systems, adhering to defined service level agreements (SLAs).
* Develop and maintain internal knowledge base articles, troubleshooting guides, and best practices to empower other support tiers and clients.
* Participate in on-call rotations for urgent support issues outside of standard business hours as needed.
* Identify recurring issues and trends, providing valuable feedback to product development teams for continuous improvement.
* Mentor and train junior support staff on product features, troubleshooting methodologies, and advanced problem-solving techniques.
* Assist with testing and validation of new product releases and patches to ensure stability and functionality.

WHAT YOU'LL NEED

* Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
* Minimum of 5 years of experience in a technical product support role, preferably with experience supporting enterprise-level software solutions.
* Demonstrated expertise in supporting complex SaaS applications, with a strong understanding of cloud environments (e.g., AWS, Azure).
* Proven ability to troubleshoot and resolve intricate technical problems, often involving multiple integrated systems.
* Strong analytical and problem-solving skills, with an acute attention to detail.
* Excellent verbal and written communication skills, with the ability to explain complex technical concepts clearly to both technical and non-technical audiences.
* Proficiency with SQL for database querying and data analysis.
* Experience with ticketing systems (e.g., Salesforce Service Cloud, Zendesk) and remote support tools.
* Ability to work independently and as part of a team in a fast-paced, dynamic environment.
* Prior experience with healthcare revenue cycle management (RCM) or financial software is a significant plus.

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful,optimistic & fun.

Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.comor follow @Waystaron Twitter.

WAYSTAR PERKS

  • Competitive total rewards (base salary + bonus, if applicable)
  • Customizable benefits package (3 medical plans with Health Saving Account company match)
  • We offer generous paid time off for our non-exempt team members, starting with 3 weeks +13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
  • Paid parental leave (including maternity + paternity leave)
  • Education assistance opportunities and free LinkedIn Learning access
  • Free mental health and family planning programs, including adoption assistance and fertility support
  • 401(K) program with company match
  • Pet insurance
  • Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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