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Remote Hyperledger Fabric Developer Jobs in New York

... experience Fabric by Gerber Life. As we continue building financial products designed to make ... Escalate product and technical issues with clear context and partner with Product, Engineering ...

Customer Support Specialist

New York, NY · On-site +1

$60K - $78K/yr

... experience Fabric by Gerber Life. As we continue building financial products designed to make ... Escalate product and technical issues with clear context and partner with Product, Engineering ...

Microsoft Fabric & Data Engineering * Develop and enhance analytics solutions using Microsoft ... Demonstrated ability to work independently while collaborating effectively within a remote team.

Sr Data Analyst

Manhattan, NY · On-site +1

$90K/yr

Microsoft Fabric & Data Engineering * Develop and enhance analytics solutions using Microsoft ... Demonstrated ability to work independently while collaborating effectively within a remote team.

Debug and Tune fabric-level performance to ensure low-latency high throughput configurations ... Ability to effectively prioritize and communicate proposed features and fixes in a remote-employee ...

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Remote Hyperledger Fabric Developer information

What is the difference between Remote Hyperledger Fabric Developer vs Blockchain Developer?

AspectRemote Hyperledger Fabric DeveloperBlockchain Developer
CredentialsBlockchain certifications, Hyperledger certificationsGeneral blockchain certifications, Ethereum, Bitcoin
Work EnvironmentRemote, enterprise or startup environments focusing on Hyperledger projectsRemote or on-site, diverse industries including finance, tech, and startups
Industry UsagePrimarily in supply chain, finance, and enterprise solutions using HyperledgerBroader industry use including cryptocurrencies, DeFi, and enterprise

Remote Hyperledger Fabric Developers specialize in building permissioned blockchain solutions using Hyperledger Fabric, often within enterprise environments. Blockchain Developers have a broader focus on various blockchain platforms like Ethereum or Bitcoin, working on decentralized applications and cryptocurrencies. While both roles require blockchain knowledge, Hyperledger Fabric Developers focus on enterprise, permissioned networks, whereas Blockchain Developers work across multiple blockchain types and use cases.

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The most popular types of Hyperledger Fabric Developer jobs in New York are:

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For Remote Hyperledger Fabric Developer jobs in New York, the most frequently searched job titles are:

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The top searched job categories for Remote Hyperledger Fabric Developer jobs in New York are:

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Cities in New York with the most Remote Hyperledger Fabric Developer job openings:

Customer Support Specialist

New York, NY • Remote

$60K - $78K/yr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Customer Support Specialist 

Financial Services and Mobile App Chat Support

Customer Support plays a central role in how families experience Fabric by Gerber Life. As we continue building financial products designed to make planning for the future simpler and more accessible, this team helps customers navigate important moments with clarity, confidence, and care.

This Customer Support Specialist will support customers across our financial services and mobile-app experiences, with an initial focus on custodial investment accounts. You’ll work primarily through live chat and email, while partnering closely with Product, Engineering, Operations, and other teams to resolve customer issues, identify recurring friction, and help improve the systems and experiences behind the scenes.

We’re looking for someone who can move quickly without losing the human element — someone who is comfortable working through ambiguity, can turn customer conversations into useful insights, and can collaborate thoughtfully across teams as products and priorities evolve.

Your day-to-day:

  • Support customers through live chat and email, with limited phone support as needed.
  • Help customers navigate account access, servicing, identity verification, transactions, and other product-related questions.
  • Communicate clearly and empathetically, especially when issues are complex, sensitive, or require additional investigation.
  • Complete recurring operational and account-servicing processes accurately and consistently.
  • Prioritize work based on customer impact, urgency, risk, and service-level expectations.
  • Identify recurring customer friction and help improve macros, documentation, workflows, and help content.
  • Escalate product and technical issues with clear context and partner with Product, Engineering, Operations, and other teams to support resolution.

What you’ll bring to the table:

  • 2–3 years of customer support experience in a digital environment, preferably through live chat and email.
  • Strong written and verbal communication skills.
  • Experience investigating customer issues that require follow-up or coordination across teams.
  • Strong attention to detail and comfort managing both customer conversations and recurring operational work.
  • Ability to stay calm, clear, and empathetic during challenging customer interactions.
  • Comfort working through ambiguity and learning new products, systems, and processes.
  • Ability to work independently in a remote environment and collaborate effectively across teams.
  • Curiosity about financial products, mobile applications, and customer experience.

Bonus points if you have:

  • 1+ years of experience in financial services, fintech, banking, investments, insurance, or another regulated industry.
  • Experience with custodial or investment accounts, payments, identity verification, or account servicing.
  • Experience using Intercom or a similar customer-support platform.
  • Experience improving support documentation, workflows, or operational processes.
  • Familiarity with AI-enabled support or productivity tools.

Salary Range: $60,000–$78,000