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Remote Hyatt Call Center Jobs in Kansas (NOW HIRING)

MCI Careers

Call CenterRepresentative

Wichita, KS · Remote

$11.50 - $15/hr

Join our team as a Call Center Representative. To be considered for this role, you must complete a ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

MCI Careers

Contact CenterRepresentative

Wichita, KS · Remote

$11.50 - $15/hr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

MCI Careers

Contact CenterRepresentative

Wichita, KS · Remote

$11.50 - $15/hr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

Liveops

Remote Customer Service Representative

Topeka, KS · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Liveops

Remote Customer Service Representative

Olathe, KS · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

SYS Integration

Contact Center Representative

Wichita, KS · Remote

$16 - $20.50/hr

This remote Contact Center Representative (CSR) position will be in support of a government agency ... At least six (6) months of customer service required; call center experience preferred. * Must be a ...

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Remote Hyatt Call Center information

What is the difference between Remote Hyatt Call Center vs Remote Hilton Customer Service Representative?

AspectRemote Hyatt Call CenterRemote Hilton Customer Service Representative
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentHome-based call center setting, flexible hoursHome-based or office, hospitality-focused
Industry UsageHospitality, hotel reservations, guest supportHospitality, hotel reservations, guest support
Common Search IntentRemote Hyatt call center jobs, Hyatt customer service rolesRemote Hilton customer service, Hilton call center jobs

The Remote Hyatt Call Center and Remote Hilton Customer Service Representative roles both involve providing guest support in the hospitality industry. They require similar credentials and work environments, focusing on hotel reservations and guest assistance. The main difference lies in the brand affiliation—Hyatt versus Hilton—catering to different hotel chains. Both roles are ideal for those seeking remote customer service jobs within the hospitality sector.

What are the most commonly searched types of Hyatt Call Center jobs in Kansas?

The most popular types of Hyatt Call Center jobs in Kansas are:

What are popular job titles related to Remote Hyatt Call Center jobs in Kansas?

For Remote Hyatt Call Center jobs in Kansas, the most frequently searched job titles are:

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The top searched job categories for Remote Hyatt Call Center jobs in Kansas are:

What cities in Kansas are hiring for Remote Hyatt Call Center jobs?

Cities in Kansas with the most Remote Hyatt Call Center job openings:

Remote Hyatt Call Center jobs near you

Experienced Call Center Client Services Manager

MCI Careers

Wichita, KS • Remote

Full-time

Re-posted 7 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. 

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.  

We are hiring an Experienced Client Services Manager to manage client relationships and ensure consistent service delivery within our contact center. You will act as the primary point of contact, oversee SLAs and KPIs, and work with internal teams to resolve issues and drive improvements.

The ideal candidate has experience in client services within a BPO, strong communication skills, and the ability to manage multiple accounts while delivering data-driven insights and supporting account growth.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Serve as the primary point of contact for assigned client accounts.
  • Conduct regular business reviews and performance presentations.
  • Monitor service delivery and ensure adherence to SLAs and KPIs.
  • Collaborate with operations, QA, and training teams to resolve issues.
  • Identify opportunities for account growth and service improvement.
  • Manage client onboarding, transitions, and change requests.
  • Track and report on client satisfaction and feedback.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • 3+ years of experience in client services or account management in a BPO.
  • Strong relationship management and communication skills.
  • Ability to analyze data and present insights to clients.
  • Experience managing multiple client accounts.
  • Bachelor’s degree in Business, Communications, or a related field.
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About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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