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Remote Hvac Customer Service Jobs in Reno, NV (NOW HIRING)

Charter College

Trades Program Manager

Reno, NV · Remote

$75K - $80K/yr

Program Manager - Welding & HVAC Programs Location: Remote | Preferred: Pacific (PST) or Mountain (MST) Time Zone Department: Academic Affairs / Trades Programs Reports To: Academic Dean / Director ...

Switch, Inc.

Controls Engineer III

Reno, NV · On-site +1

$83K - $107K/yr

This role requires strong HVAC controls expertise and independent technical judgment in mission ... Coordinate with Data Center Operations, Construction, IT, vendors, and customers. * Support after ...

Switch

Controls Engineer III

Sparks, NV · On-site +1

$83K - $108K/yr

This role requires strong HVAC controls expertise and independent technical judgment in mission ... Coordinate with Data Center Operations, Construction, IT, vendors, and customers. * Support after ...

ID Plans

Field Data Specialist - Travel position

Reno, NV · Remote

$24 - $27/hr

Sprinkler and HVAC locations * Windows, signage, and landscaping * Utility meters, dumpsters, and ... other remote fieldwork Veterans are welcome! Why This Role Stands Out If you enjoy traveling ...

ID Plans

Field Data Specialist - Travel position

Reno, NV · Remote

$24 - $27/hr

Sprinkler and HVAC locations * Windows, signage, and landscaping * Utility meters, dumpsters, and ... other remote fieldwork Veterans are welcome! Why This Role Stands Out If you enjoy traveling ...

Varsity Tutors

Thermodynamics Tutor

Reno, NV · Remote

$18 - $40/hr

Emphasizes systematic problem-solving approaches and connects thermodynamics to power generation, HVAC systems, and materials processing applications. * Curriculum Awareness & Adaptive Instruction:

United Service Technologies

HVACR Technician

Verdi, NV · Remote

$35 - $42/hr

Accurately document service calls, parts used, labor hours, and customer interactions in company system * Clearly communicate repair status, recommendations, and timelines to customers * Manage truck ...

Liveops

Remote Customer Service Agent

Sparks, NV · Remote

$15.75 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Reno, NV · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Carson City, NV · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Representative

Reno, NV · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Sparks, NV · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Spanish Bilingual Customer Service

Reno, NV · Remote

$15.50 - $19.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Sparks, NV · Remote

$15.75 - $20/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

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Remote Hvac Customer Service information

See Reno, NV salary details

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How much do remote hvac customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote hvac customer service in Reno, NV is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.87 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote HVAC customer service representative?

To thrive as a Remote HVAC Customer Service Representative, you need strong communication skills, basic HVAC knowledge, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center platforms, and scheduling systems is typically required. Active listening, patience, and problem-solving abilities help you address customer concerns effectively and build rapport remotely. These skills and qualities are crucial for delivering efficient service, resolving issues quickly, and ensuring customer satisfaction in a virtual environment.

What is the difference between Remote Hvac Customer Service vs Remote Hvac Technician?

AspectRemote Hvac Customer ServiceRemote Hvac Technician
CredentialsCustomer service experience, HVAC knowledge often preferredHVAC certification or license required
Work EnvironmentHome office, call centers, or remote supportPrimarily on-site, but some remote diagnostics possible
Employer & Industry UsageHVAC companies, service providers, manufacturersHVAC service companies, installation firms

Remote Hvac Customer Service involves assisting clients via phone or online, focusing on support and troubleshooting. Remote Hvac Technicians perform technical repairs and diagnostics, often requiring certifications. While customer service roles are primarily remote, technicians may work remotely for diagnostics but usually need on-site work for repairs. Both roles are essential in the HVAC industry, but they differ in technical requirements and daily tasks.

What is remote HVAC customer service?

Remote HVAC customer service jobs involve assisting customers with heating, ventilation, and air conditioning (HVAC) issues over the phone, email, or online chat. These roles typically include troubleshooting problems, scheduling maintenance or repair appointments, answering questions about HVAC products and services, and providing technical support. Employees work from home or another remote location, rather than a traditional office or call center, using communication and customer management software to interact with clients. Strong communication skills and basic knowledge of HVAC systems are important for success in this role.

What are some common challenges faced by remote HVAC customer service representatives and how can they be addressed?

Remote HVAC customer service representatives often encounter challenges such as troubleshooting issues without being physically present, managing high call volumes during peak seasons, and effectively communicating technical information to customers. To address these challenges, representatives rely heavily on clear communication skills, access to comprehensive knowledge bases, and remote diagnostic tools. Regular training and collaboration with field technicians also play a key role in resolving customer concerns efficiently while maintaining a positive customer experience.
What are popular job titles related to Remote Hvac Customer Service jobs in Reno, NV? For Remote Hvac Customer Service jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Remote Hvac Customer Service jobs in Reno, NV look for? The top searched job categories for Remote Hvac Customer Service jobs in Reno, NV are:
Remote Hvac Customer Service jobs near you
Infographic showing various Remote Hvac Customer Service job openings in Reno, NV as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $38,983 per year, or $18.7 per hour.

Trades Program Manager

Charter College

Reno, NV • Remote

$75K - $80K/yr

Full-time

Medical, Dental, Vision

Posted 7 days ago

Job description

CHARTER COLLEGE:
Program Manager – Welding & HVAC Programs
Location: Remote | Preferred: Pacific (PST) or Mountain (MST) Time Zone
Department: Academic Affairs / Trades Programs
Reports To: Academic Dean / Director of Programs
Employment Type: Full-Time

About Charter College:
Charter College is a career-focused institution dedicated to preparing students for meaningful careers in high-demand fields. Our Welding and HVAC programs reflect our commitment to trades education and producing workforce-ready graduates. We are seeking a driven, credible Program Manager to lead and grow these programs.

Position Overview:
The Program Manager for Welding and HVAC will provide oversight, leadership, and strategic direction for both programs. This individual will serve as the academic and operational lead — ensuring curriculum quality, faculty performance, employer alignment, and accreditation compliance. The ideal candidate brings real trades industry experience, understands the expectations of employers, and can lead with credibility among faculty and students.

Key Responsibilities:
Program Leadership:
  • Oversee daily operations, curriculum delivery, and academic quality of the Welding and HVAC programs.
  • Serve as the primary point of contact for faculty, students, and industry partners within these programs.
  • Monitor student outcomes, retention, and graduation rates and implement improvement strategies as needed.
  • Ensure programs remain current with industry standards and employer expectations.

Faculty Development & Management:
  • Recruit, onboard, mentor, and evaluate program faculty.
  • Provide instructional coaching and professional development to faculty.
  • Foster a culture of accountability, engagement, and continuous improvement among instructors.

Curriculum & Accreditation:
  • Lead curriculum development, review, and updates in alignment with accreditation body requirements.
  • Ensure compliance with all applicable accreditation standards and documentation requirements.
  • Collaborate with the academic team on program reviews, outcomes assessment, and reporting.

Industry & Employer Engagement:
  • Build and maintain relationships with employers, industry associations, and advisory board members.
  • Align program content and graduate competencies with current employer expectations.
  • Support externship, practicum, and job placement efforts for graduates.

Required Qualifications:
  • Bachelor’s degree required (field relevant to trades, education, business, or related discipline) — required per accreditation standards.
  • Meaningful experience in the trades industry (Welding, HVAC, or related skilled trades sector).
  • Demonstrated ability to lead, coach, or develop employees, instructors, or trainees.
  • Strong communication skills — able to speak credibly with both industry professionals and academic stakeholders.
  • Familiarity with accreditation bodies and compliance expectations in career/vocational education.
  • Located in or willing to work in PST or MST time zone.

Preferred Qualifications:
  • Experience in career education, vocational training, or post-secondary academic administration.
  • Direct experience managing or developing training programs within a large trades company or organization.
  • Prior experience with curriculum development or instructional design
  • Familiarity with accreditation bodies.
  • Experience with both Welding and HVAC disciplines (one area of depth is acceptable).

What We Offer:
  • Competitive salary commensurate with experience.
  • Comprehensive benefits package including health, dental, and vision.
  • A mission-driven environment focused on student success and workforce development.
  • Opportunity to shape and grow two high-demand trades programs.
  • Collaborative, supportive leadership team.

Charter College is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.