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Remote Hvac Customer Service Jobs in Reno, NV (NOW HIRING)

Trades Program Manager

Reno, NV · Remote

$75K - $80K/yr

Program Manager - Welding & HVAC Programs Location: Remote | Preferred: Pacific (PST) or Mountain (MST) Time Zone Department: Academic Affairs / Trades Programs Reports To: Academic Dean / Director ...

Controls Engineer III

Reno, NV · On-site +1

$83K - $107K/yr

This role requires strong HVAC controls expertise and independent technical judgment in mission ... Coordinate with Data Center Operations, Construction, IT, vendors, and customers. * Support after ...

Controls Engineer III

Sparks, NV · On-site +1

$83K - $108K/yr

This role requires strong HVAC controls expertise and independent technical judgment in mission ... Coordinate with Data Center Operations, Construction, IT, vendors, and customers. * Support after ...

Sprinkler and HVAC locations * Windows, signage, and landscaping * Utility meters, dumpsters, and ... other remote fieldwork Veterans are welcome! Why This Role Stands Out If you enjoy traveling ...

Sprinkler and HVAC locations * Windows, signage, and landscaping * Utility meters, dumpsters, and ... other remote fieldwork Veterans are welcome! Why This Role Stands Out If you enjoy traveling ...

Service Technician

Reno, NV · On-site +1

$29 - $36/hr

... remote monitoring, and air audits. * You will pressure wash and clean the customer's entire ... Experience in HVAC a plus. * You are able to work independently and complete tasks within assigned ...

Thermodynamics Tutor

Reno, NV · Remote

$18 - $40/hr

Emphasizes systematic problem-solving approaches and connects thermodynamics to power generation, HVAC systems, and materials processing applications. * Curriculum Awareness & Adaptive Instruction:

HVACR Technician

Verdi, NV · Remote

$35 - $42/hr

Accurately document service calls, parts used, labor hours, and customer interactions in company system * Clearly communicate repair status, recommendations, and timelines to customers * Manage truck ...

Remote Customer Service Agent

Sparks, NV · Remote

$15.75 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Reno, NV · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Carson City, NV · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Hvac Customer Service information

See Reno, NV salary details

$9

$18

$26

How much do remote hvac customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote hvac customer service in Reno, NV is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.87 per hour, depending on experience, location, and employer.

What is remote HVAC customer service?

Remote HVAC customer service jobs involve assisting customers with heating, ventilation, and air conditioning (HVAC) issues over the phone, email, or online chat. These roles typically include troubleshooting problems, scheduling maintenance or repair appointments, answering questions about HVAC products and services, and providing technical support. Employees work from home or another remote location, rather than a traditional office or call center, using communication and customer management software to interact with clients. Strong communication skills and basic knowledge of HVAC systems are important for success in this role.

What are the key skills and qualifications needed to thrive as a remote HVAC customer service representative?

To thrive as a Remote HVAC Customer Service Representative, you need strong communication skills, basic HVAC knowledge, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center platforms, and scheduling systems is typically required. Active listening, patience, and problem-solving abilities help you address customer concerns effectively and build rapport remotely. These skills and qualities are crucial for delivering efficient service, resolving issues quickly, and ensuring customer satisfaction in a virtual environment.

What are some common challenges faced by remote HVAC customer service representatives and how can they be addressed?

Remote HVAC customer service representatives often encounter challenges such as troubleshooting issues without being physically present, managing high call volumes during peak seasons, and effectively communicating technical information to customers. To address these challenges, representatives rely heavily on clear communication skills, access to comprehensive knowledge bases, and remote diagnostic tools. Regular training and collaboration with field technicians also play a key role in resolving customer concerns efficiently while maintaining a positive customer experience.

What is the difference between Remote Hvac Customer Service vs Remote Hvac Technician?

AspectRemote Hvac Customer ServiceRemote Hvac Technician
CredentialsCustomer service experience, HVAC knowledge often preferredHVAC certification or license required
Work EnvironmentHome office, call centers, or remote supportPrimarily on-site, but some remote diagnostics possible
Employer & Industry UsageHVAC companies, service providers, manufacturersHVAC service companies, installation firms

Remote Hvac Customer Service involves assisting clients via phone or online, focusing on support and troubleshooting. Remote Hvac Technicians perform technical repairs and diagnostics, often requiring certifications. While customer service roles are primarily remote, technicians may work remotely for diagnostics but usually need on-site work for repairs. Both roles are essential in the HVAC industry, but they differ in technical requirements and daily tasks.

What are popular job titles related to Remote Hvac Customer Service jobs in Reno, NV?

For Remote Hvac Customer Service jobs in Reno, NV, the most frequently searched job titles are:

Infographic showing various Remote Hvac Customer Service job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,983 per year, or $18.7 per hour.

Air Conditioning Equipment Mechanic

Veterans Health Administration

Reno, NV • On-site, Remote

$31.62 - $36.90/hr

Full-time

PTO

Posted 16 days ago


Veterans Health Administration rating

8.1

Company rating: 8.1 out of 10

Based on 1,006 frontline employees who took The Breakroom Quiz

66th of 898 rated healthcare providers


Job description

Summary
This position serves as an Air Conditioning Equipment Mechanic within the Facilities Management Service at the Sierra Nevada Health Care System in Reno, Nevada. The Air Conditioning Equipment Mechanic is responsible for installing, troubleshooting, performing preventative maintenance and repairing all HVAC/R systems (heating, ventilating, air conditioning and refrigeration) equipment and controls.
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Duties
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DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.
***This is an OPEN CONTINUOUS ANNOUNCEMENT until September 30, 2026. Qualified applicants will be considered and referred as vacancies become available.***
Major duties include but are not limited to:
  • Repairing, troubleshooting, maintaining and installing air conditioning equipment in the hospital and ancillary buildings;
  • Installing, troubleshooting, repairing and maintaining refrigerators, freezers and ice machines, including those utilized for patient food and drugs, laboratory specimens and blood products;
  • Operating and repairing all aspects of the environmental control system to include adding and removing points in the system, building graphics, modifying and troubleshooting programing, repairing and replacing sensors, actuators and other control devices, and repairing and replacing LAN devices such as terminal equipment controllers; and
  • Troubleshooting, diagnosing and making repairs to a large variety of equipment and systems that provide a variety of air-conditioning functions, such as heating, cooling, humidification, dehumidification and air cleaning, filtering and circulating.
  • Other duties as assigned.

Work Schedule: 7:30am - 04:00pm, Monday-Friday; except holidays
Position Description Title/PD#: Air Conditioning Equipment Mechanic/PD03039A
Relocation/Recruitment Incentives: Authorized.
Physical Requirements: May be required to bend, reach and hold awkward positions for prolonged periods. Frequently works from ladders, platforms, high places and cramped spaces. Considerable climbing, walking and stooping is also required for this position. Frequently lifts and moves objects up to 50lbs., and occasionally lifts and carries objects over 50lbs. either alone or with others.
Requirements
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Conditions of employment
  • U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Suitable for Federal employment, determined by a background investigation
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Services Registration is required for males born after 12/31/1959
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement.
EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards.
SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements:
  • Equipment Assembly, Installation, Repair
  • Interpret Instructions, Specifications (includes blueprint reading)
  • Materials
  • Technical Practices
  • Troubleshooting
  • Use and Maintain Tools and Equipment
  • Without more than normal supervision

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Education
This job does not have an education qualification requirement.
Additional information
Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
Participation in the seasonal influenza program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/.
Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
This job opportunity announcement may be used to fill additional vacancies.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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About Veterans Health Administration

Sourced by ZipRecruiter

The Veterans Health Administration (VHA) is the largest integrated health care system in the United States, serving millions of Veterans each year. Located in Phoenix, AZ, and many other parts of the US, the VHA operates under the Department of Veteran Affairs, as suggested by their official website va.gov. The VHA is dedicated to providing the highest level of comprehensive care to its veterans. The organization offers a broad spectrum of medical, surgical, and rehabilitative care, including mental health services, research, and pharmacy benefits.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Phoenix, AZ, US