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Remote Hvac Customer Service Jobs in Alabama (NOW HIRING)

... remote monitoring, and air audits. * You will pressure wash and clean the customer's entire ... Experience in HVAC a plus. * You are able to work independently and complete tasks within assigned ...

HVAC Controls Pre-Sales Engineer

Mobile, AL · On-site +1

$82K - $107K/yr

... and costing services for multiple building technologies. This role will provide Pre-sales ... This position is REMOTE and can be located anywhere within the US. How you will do it Under general ...

Emphasizes systematic problem-solving approaches and connects thermodynamics to power generation, HVAC systems, and materials processing applications. * Curriculum Awareness & Adaptive Instruction:

Emphasizes systematic problem-solving approaches and connects thermodynamics to power generation, HVAC systems, and materials processing applications. * Curriculum Awareness & Adaptive Instruction:

Emphasizes systematic problem-solving approaches and connects thermodynamics to power generation, HVAC systems, and materials processing applications. * Curriculum Awareness & Adaptive Instruction:

Emphasizes systematic problem-solving approaches and connects thermodynamics to power generation, HVAC systems, and materials processing applications. * Curriculum Awareness & Adaptive Instruction:

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Remote Hvac Customer Service information

What is remote HVAC customer service?

Remote HVAC customer service jobs involve assisting customers with heating, ventilation, and air conditioning (HVAC) issues over the phone, email, or online chat. These roles typically include troubleshooting problems, scheduling maintenance or repair appointments, answering questions about HVAC products and services, and providing technical support. Employees work from home or another remote location, rather than a traditional office or call center, using communication and customer management software to interact with clients. Strong communication skills and basic knowledge of HVAC systems are important for success in this role.

What are the key skills and qualifications needed to thrive as a remote HVAC customer service representative?

To thrive as a Remote HVAC Customer Service Representative, you need strong communication skills, basic HVAC knowledge, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center platforms, and scheduling systems is typically required. Active listening, patience, and problem-solving abilities help you address customer concerns effectively and build rapport remotely. These skills and qualities are crucial for delivering efficient service, resolving issues quickly, and ensuring customer satisfaction in a virtual environment.

What are some common challenges faced by remote HVAC customer service representatives and how can they be addressed?

Remote HVAC customer service representatives often encounter challenges such as troubleshooting issues without being physically present, managing high call volumes during peak seasons, and effectively communicating technical information to customers. To address these challenges, representatives rely heavily on clear communication skills, access to comprehensive knowledge bases, and remote diagnostic tools. Regular training and collaboration with field technicians also play a key role in resolving customer concerns efficiently while maintaining a positive customer experience.

What is the difference between Remote Hvac Customer Service vs Remote Hvac Technician?

AspectRemote Hvac Customer ServiceRemote Hvac Technician
CredentialsCustomer service experience, HVAC knowledge often preferredHVAC certification or license required
Work EnvironmentHome office, call centers, or remote supportPrimarily on-site, but some remote diagnostics possible
Employer & Industry UsageHVAC companies, service providers, manufacturersHVAC service companies, installation firms

Remote Hvac Customer Service involves assisting clients via phone or online, focusing on support and troubleshooting. Remote Hvac Technicians perform technical repairs and diagnostics, often requiring certifications. While customer service roles are primarily remote, technicians may work remotely for diagnostics but usually need on-site work for repairs. Both roles are essential in the HVAC industry, but they differ in technical requirements and daily tasks.

What are popular job titles related to Remote Hvac Customer Service jobs in Alabama?

For Remote Hvac Customer Service jobs in Alabama, the most frequently searched job titles are:

What cities in Alabama are hiring for Remote Hvac Customer Service jobs?

Cities in Alabama with the most Remote Hvac Customer Service job openings:

Infographic showing various Remote Hvac Customer Service job openings in Alabama as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Sales Representative, Building Services & Construction

Aggreko

Mobile, AL • Remote

Full-time

Medical

Re-posted yesterday


Aggreko rating

8.2

Company rating: 8.2 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

136th of 499 rated machine equipment manufacturers


Job description

At Aggreko, we provide energy solutions so communities can thrive and businesses can grow. We bring power, heat and cooling to customers and communities wherever they need it.

We are hiring immediately for a Sales Representative, Shipbuilding / Shipping and Construction position in Mobile, AL - a role that will help us to power progress for our customers.

Why Aggreko? Here are some of the perks and rewards.

  • Work from home and in a local service center

  • Uncapped Commissions

  • Low-cost medical plan option available

  • Paid training programs and tuition reimbursement.

  • Sales career growth potential in expertise, leadership and across territories

  • Safety-focused culture

What you'll do:

  • Build relationships with customers in construction, shipbuilding and shipping/maritime industries

  • Cold calling, account management, presentation development, and procuring deals.

  • Track all sales contacts, meetings, opportunities, proposals, and orders.

  • Selling equipment rental and services to our construction customers

  • Developing and executing an annual territory sales plan

  • Partnering with the operations and logistics teams project execution and complement

  • You'll have a general understanding of power generators, diesel engines, electrical distribution equipment, HVAC equipment and/or oil free air compressors.

You'll have the following skills and experience:

  • 3-7 years of direct business to business sales experience

  • Basic knowledge of industrial construction, shipbuilding/shipping process and customer focus

  • Proficiency with CRM systems (i.e., Salesforce, Dynamics, or similar systems)

  • Prior successful attainment of assigned sales goals.

  • Partnership with other areas of the Aggreko business (Operations, Fleet, Logistics)

  • Bachelor's degree or relevant experience

Join us, bring your energy, and grow your career.

#LI-BB1

#LI-REMOTE

Equal employment opportunity

We welcome people from different backgrounds and cultures, and respect people's unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that's how we do our best, for each other, for our customers, for the communities where we work, and for our careers.

We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


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