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Remote Hvac Customer Service Jobs in Alabama (NOW HIRING)

... remote monitoring, and air audits. * You will pressure wash and clean the customer's entire ... Experience in HVAC a plus. * You are able to work independently and complete tasks within assigned ...

Project Manager, Major Projects

Decatur, AL ยท Remote

$130K - $150K/yr

... customers' worlds on. From world-class events that last a few weeks to mining operations and remote ... Utility, Petrochem/Refining, Building Construction and Services * Knowledge in HVAC/R, electrical ...

Project Manager, Major Projects

Mobile, AL ยท Remote

$130K - $150K/yr

... customers' worlds on. From world-class events that last a few weeks to mining operations and remote ... Utility, Petrochem/Refining, Building Construction and Services * Knowledge in HVAC/R, electrical ...

Thermodynamics Tutor

Montgomery, AL ยท Remote

$18 - $40/hr

Emphasizes systematic problem-solving approaches and connects thermodynamics to power generation, HVAC systems, and materials processing applications. * Curriculum Awareness & Adaptive Instruction:

Thermodynamics Tutor

Tuscaloosa, AL ยท Remote

$18 - $40/hr

Emphasizes systematic problem-solving approaches and connects thermodynamics to power generation, HVAC systems, and materials processing applications. * Curriculum Awareness & Adaptive Instruction:

Thermodynamics Tutor

Birmingham, AL ยท Remote

$18 - $40/hr

Emphasizes systematic problem-solving approaches and connects thermodynamics to power generation, HVAC systems, and materials processing applications. * Curriculum Awareness & Adaptive Instruction:

Thermodynamics Tutor

Huntsville, AL ยท Remote

$18 - $40/hr

Emphasizes systematic problem-solving approaches and connects thermodynamics to power generation, HVAC systems, and materials processing applications. * Curriculum Awareness & Adaptive Instruction:

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Remote Hvac Customer Service information

What is remote HVAC customer service?

Remote HVAC customer service jobs involve assisting customers with heating, ventilation, and air conditioning (HVAC) issues over the phone, email, or online chat. These roles typically include troubleshooting problems, scheduling maintenance or repair appointments, answering questions about HVAC products and services, and providing technical support. Employees work from home or another remote location, rather than a traditional office or call center, using communication and customer management software to interact with clients. Strong communication skills and basic knowledge of HVAC systems are important for success in this role.

What are the key skills and qualifications needed to thrive as a remote HVAC customer service representative?

To thrive as a Remote HVAC Customer Service Representative, you need strong communication skills, basic HVAC knowledge, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center platforms, and scheduling systems is typically required. Active listening, patience, and problem-solving abilities help you address customer concerns effectively and build rapport remotely. These skills and qualities are crucial for delivering efficient service, resolving issues quickly, and ensuring customer satisfaction in a virtual environment.

What are some common challenges faced by remote HVAC customer service representatives and how can they be addressed?

Remote HVAC customer service representatives often encounter challenges such as troubleshooting issues without being physically present, managing high call volumes during peak seasons, and effectively communicating technical information to customers. To address these challenges, representatives rely heavily on clear communication skills, access to comprehensive knowledge bases, and remote diagnostic tools. Regular training and collaboration with field technicians also play a key role in resolving customer concerns efficiently while maintaining a positive customer experience.

What is the difference between Remote Hvac Customer Service vs Remote Hvac Technician?

AspectRemote Hvac Customer ServiceRemote Hvac Technician
CredentialsCustomer service experience, HVAC knowledge often preferredHVAC certification or license required
Work EnvironmentHome office, call centers, or remote supportPrimarily on-site, but some remote diagnostics possible
Employer & Industry UsageHVAC companies, service providers, manufacturersHVAC service companies, installation firms

Remote Hvac Customer Service involves assisting clients via phone or online, focusing on support and troubleshooting. Remote Hvac Technicians perform technical repairs and diagnostics, often requiring certifications. While customer service roles are primarily remote, technicians may work remotely for diagnostics but usually need on-site work for repairs. Both roles are essential in the HVAC industry, but they differ in technical requirements and daily tasks.

What are popular job titles related to Remote Hvac Customer Service jobs in Alabama?

For Remote Hvac Customer Service jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Remote Hvac Customer Service jobs in Alabama look for?

The top searched job categories for Remote Hvac Customer Service jobs in Alabama are:

What cities in Alabama are hiring for Remote Hvac Customer Service jobs?

Cities in Alabama with the most Remote Hvac Customer Service job openings:

Infographic showing various Remote Hvac Customer Service job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Training Instructor (Vocational Training Instructor - HVAC)

Bureau of Prisons/Federal Prison System

Montgomery, AL โ€ข On-site, Remote

$74K - $97K/yr

Full-time

Posted 4 days ago


Job description

Summary
Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.
Learn more about this agency
Duties
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Serves as a training instructor in a vocational or occupational training program in the Education Department of a Federal Bureau of Prisons (BOP) correctional facility and may also serve as a program coordinator for other vocational/occupational training programs.
Selects and/or develops curriculums which focus on the appropriate vocational training area.
This position has direct responsibility for the delivery of classroom training for vocational and apprenticeship courses in the field/trade of HVAC.
Develops a curriculum design and record-keeping system to organize and track student progress through identified course work.
Ensures the training program(s) are implemented and delivered in compliance with Bureau policies, Department of Labor, and Bureau of Apprenticeship and Training regulations, and the standards established by other certifying agencies and organizations.
Serve as apprenticeship program coordinator with responsibility for coordinating the various occupational training programs and classes, as well as responsibilities which include development, review and evaluation of the vocational trades program.
Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and are performed on a regular and recurring basis.
Requirements
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Conditions of employment
Career Transition Programs (CTAP or ICTAP): These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must:
  1. Meet CTAP or ICTAP eligibility criteria;
  2. Be rated well-qualified for the position, scoring at least half of the total possible points for the vacancy KSAs or competencies; and
  3. Submit the appropriate documentation to support your CTAP eligibility:
    • A copy of the agency notice (i.e., separation notice or agency RIF letter),
    • Most recent performance appraisal, and
    • Most recent SF-50 showing current/former position, grade, promotion potential, and duty location.
    • See USAJOBS' Career Transition Programs for more information.

EEO Statement/Policy: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. More information can be found here: U.S Department of Justice - Equal Employment Opportunity Policy
Key Requirements:
  • U.S. Citizenship is Required.
  • See Special Conditions of Employment Section.
  • Selective Service Requirement

Qualifications
To be considered for the position, you must meet the following qualification requirements:
Basic Requirements:
Education:
Undergraduate and Graduate Education: Major study education or a subject area related to the position to be filled.
OR
Specialized Experience:
Experience that demonstrated a practical knowledge of the subject area of the position and of the methods and techniques of instruction. Examples of qualifying specialized experience include:
  • Teaching or instructing in an adult education program, secondary school, college, military installation, or industrial establishment in the appropriate field(s).
  • Supervising or administering a training program.
  • Development or review of training/course materials, aids, devices, etc., and evaluation of training results.
  • Work in the occupation or subject-matter field of the position to be filled that required training or instructing others on a regular basis.

AND
In addition to meeting the Basic Requirements, applicants must have the following:
Education:
Ph.D. or equivalent doctoral degree OR three full years of progressively higher level graduate education leading to such a degree OR LL.M., if related.
Undergraduate and Graduate Education: Major study - education or a subject area related to the position to be filled.
OR
Experience:
You must have at least one year of specialized experience equivalent in difficulty and complexity to the next lower grade level. To be creditable, this experience must have equipped the applicant with the particular qualifications to perform successfully the duties of the position, and demonstrated a practical knowledge of the subject area of the position, and of the methods and techniques of instruction.
Some examples of this qualifying experience could be:
  • Experience in teaching with full and primary responsibility for classroom instruction.
  • Experience in supervising or administering a training program.
  • Work in the occupation or subject-matter field of the position to be filled that required training or instructing others on a regular basis.

OR
Combination of Education and Experience:
A combination of education and experience. This experience must have equipped you with the qualifications to perform the major duties of this position as described above.
AND
Selective Placement Factor:
Applicants applying for this position MUST also possess the following Selective Factor. In the event that you do not
possess the Selective Factor, you will be found ineligible for the position.
AND
    • Applicants must have at least three (3) years of related practical work experience in residential and/or commercial HVAC systems;

    AND
    • Applicants must possess an EPA approved Universal Certification for Ozone Depleting Substances;

    AND
    • Applicants must have a minimum of one year instructing experience directly related to HVAC systems.

    NOTE: All applicants MUST clearly address the Selective Factor in their resume and, if applicable, upload any required documentation (i.e., licensure, certification, or transcripts) at the time you apply.
    If applicable, credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as the number of hours worked per week) spent in activities.
    **Your eligibility for consideration will be based on your responses to the questions in the application.**

Education
ONLY if education is a requirement/substitution for specialized experience, applicant MUST upload legible transcripts as verification of educational requirement. Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable). All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, Click Here.
Foreign Education: For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications.
If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty.
Additional information
In accordance with 5 U.S.C. 3307, a maximum entry age of 36 has been established for original appointment to a position in a Bureau of Prisons institution.
If you are above the maximum entry age and have prior federal law enforcement coverage, you MUST submit an SF-50 to verify prior coverage.
Qualified Preference Eligible Veterans may be exempt from meeting the maximum age. Please refer to the Required Documents Section for the appropriate documentation to submit to validate veteran eligibility.
Special Conditions of Employment Section:
Appointment is subject to satisfactory completion of a pre-employment and panel interview, urinalysis, physical, and background investigation.
All applicants are subject to, and must satisfactorily pass all screening requirements in relation to National Crime Information Center (NCIC) and credit check.
All applicants not currently working in an institution will be required to complete a qualification inquiry regarding convictions of misdemeanor crimes of domestic violence in order to be authorized to carry a firearm.
Successful completion of the "Introduction to Correctional Techniques", three-week training course at Glynco, Georgia is required.
Additional selections may be made if vacancies occur within the life of the certificate.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport-usastaffing.opm.gov/hc/en-us/sections/45063131363475-Reasonable-Accommodation-Information)
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.