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Remote Humana Customer Service Jobs in Waterville, ME

Software People, Inc.

Workday BA

Augusta, ME · Remote

Majority remote, will need to have the flexibility to report onsite as needed. Will consider ... Background in customer service, user support, training, or help desk work. * Excellent ...

HMG Careers

Work From Home Sales Specialist

Augusta, ME · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Hallowell, ME · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Corinna, ME · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

PacBio

Inside Sales Representative II

China, ME · Remote

Remote | Minimal Travel (~10%) PacBio is seeking a high-energy, opportunity-focused Inside Sales ... Service contract renewals: Proactively engage existing customers ahead of contract expiration to ...

ABB

Protection and Control Engineer

ME · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... ABB's Service Division partners with our customers to improve the availability, reliability ...

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Showing results 21-40

All JobsHumana Customer Service JobsRemote Humana Customer Service JobsRemote Humana Customer Service Jobs in Waterville, ME

Remote Humana Customer Service information

See Waterville, ME salary details

$9

$18

$26

How much do remote humana customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote humana customer service in Waterville, ME is $18.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.87 per hour, depending on experience, location, and employer.

What is a remote Humana customer service representative?

A Remote Humana Customer Service Representative is an employee who works from home to assist Humana’s members with inquiries about their health insurance plans, benefits, claims, and coverage. They provide information, resolve issues, and ensure a positive customer experience using phone, chat, or email communications. This role requires strong communication skills, technical proficiency, and a commitment to helping customers understand their healthcare options.

What are the key skills and qualifications needed to thrive as a remote Humana customer service representative?

To excel as a Remote Humana Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer applications is typically required, and some roles may prefer experience in healthcare or insurance. Outstanding empathy, patience, and active listening help you build rapport with customers and handle complex or sensitive inquiries effectively. These skills ensure efficient resolution of member issues, high customer satisfaction, and compliance with company and industry standards.

What are some common challenges faced by remote Humana customer service representatives, and how can they be managed?

Remote Humana customer service representatives often face challenges such as maintaining clear communication with team members, managing time effectively without in-person supervision, and navigating technical issues from a home setup. To manage these, representatives are encouraged to utilize Humana’s digital communication tools, participate in regular virtual team meetings, and follow structured daily routines. Additionally, Humana provides comprehensive training and IT support to help resolve technical problems and ensure smooth service delivery.

What is the difference between Remote Humana Customer Service vs Remote UnitedHealth Group Customer Service?

AspectRemote Humana Customer ServiceRemote UnitedHealth Group Customer Service
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; healthcare or insurance knowledge preferred
Work EnvironmentRemote, home-based with flexible hoursRemote, home-based with similar flexible scheduling
Employer & Industry UsageHealthcare insurance provider, focusing on member supportHealthcare insurance and benefits management, focusing on member assistance

Both roles involve remote customer service within the healthcare insurance industry, requiring similar credentials and offering flexible, home-based work environments. The main difference lies in the specific employer and brand focus, with Humana and UnitedHealth Group being distinct healthcare providers. Candidates interested in healthcare customer support can expect comparable job requirements and work conditions in both roles.

What are popular job titles related to Remote Humana Customer Service jobs in Waterville, ME?

For Remote Humana Customer Service jobs in Waterville, ME, the most frequently searched job titles are:

What job categories do people searching Remote Humana Customer Service jobs in Waterville, ME look for?

The top searched job categories for Remote Humana Customer Service jobs in Waterville, ME are:

What cities near Waterville, ME are hiring for Remote Humana Customer Service jobs?

Cities near Waterville, ME with the most Remote Humana Customer Service job openings:

Remote Humana Customer Service jobs near you
Infographic showing various Remote Humana Customer Service job openings in Waterville, ME as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% Remote job distribution, with an average salary of $39,025 per year, or $18.8 per hour.

Sales Representative (Remote)

American Income Life

Augusta, ME • Remote

Contractor

Medical, Life

Re-posted 24 days ago

American Income Life Insurance rating

8.5

Company rating: 8.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

109th of 315 rated insurance

Job description

Work from anywhere in the U.S. Build something real.

At Globe Life American Income Division, we believe your career should fit your life, not the other way around. We're looking for driven, people-first individuals who want unlimited earning potential, growth opportunities, and to help make a genuine difference for families across the country. The best part? You can do it all remotely.

Why American Income?

  • Remote Opportunities: Work from home, with the flexibility to build your own schedule
  • Unlimited Earning Potential: Your performance can create the opportunity to earn more
  • Performance Rewards: You can qualify for incentive trips, exclusive event tickets, and bonus opportunities
  • Real Career Growth: Have the opportunity to advance based on performance with training and support along the way
  • A Mission That Matters: Help families protect what matters most through tailored insurance solutions

What You'll Do

  • As an independent contractor, you’ll build and maintain meaningful client relationships while offering personalized insurance solutions
  • Many agents are able to complete state licensing through external training programs in as little as 10 days
  • Define your personal performance goals with support from your team

What We're Looking For

  • High school diploma or equivalent required; business or sales background is a plus
  • Strong communicator with a natural ability to connect with people
  • Self-motivated and comfortable working in a performance-based environment
  • Previous sales or customer service experience is helpful, but not required
  • Basic computer proficiency preferred; CRM experience is a bonus

Who We Are

American Income Life Insurance Company has spent generations helping protect working families with life, accident, and supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco, Texas, American Income is a trusted provider of supplemental life insurance to labor unions, credit unions, and associations. We continue to grow because of one thing: our people.

Your next chapter starts here. Apply today and let's talk about how Globe Life American Income Division can help you build a new career.

Benefits To You

With state licensing taking as few as 10 days, a career with American Income Life can provide competitive compensation, advancement opportunities, independence, flexibility, performance incentives, awards, development programs and so much more. We have positions open now and we can conduct virtual interviews so you can schedule a personal interview from the comfort of your home.

What American Income Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom