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Remote Humana Customer Service Jobs in Santa Rosa, CA

Getaway Travel Agency

Customer Representative Agent

Napa, CA · Remote

$18.25 - $24.75/hr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

First American

Customer Welcome Specialist

Santa Rosa, CA · Remote

$20.34 - $27.12/hr

Initiate welcome calls to new home warranty customers within established service-level timeframes ... Pay Range: $20.34 - $27.12 Hourly, Remote This hiring range is a reasonable estimate of the base ...

Marrina Decisions

REMOTE: Sales Director

Bodega Bay, CA · Remote

$85K - $120K/yr

Customer Understanding & Service Positioning: Gain a deep understanding of our clients' business ... this remote role at the time of posting, in compliance with applicable state and local laws ...

Marrina Decisions

REMOTE: Sales Director

Bodega Bay, CA · Remote

$85K/yr

Customer Understanding & Service Positioning : Gain a deep understanding of our clients' business ... this remote role at the time of posting, in compliance with applicable state and local laws ...

WellQor

Remote Clinical Therapist - CA

Napa, CA · Remote

$80K - $120K/yr

Allow WellQor to handle credentialing, billing, client intake, marketing, customer service, and other administrative services on your behalf. * Participate in company events and receive opportunities ...

WellQor

Remote Clinical Therapist - CA

Napa, CA · Remote

$80K - $120K/yr

Allow WellQor to handle credentialing, billing, client intake, marketing, customer service, and other administrative services on your behalf. * Participate in company events and receive opportunities ...

WellQor

Remote Clinical Therapist - CA

Napa, CA · Remote

$67K - $90K/yr

Allow WellQor to handle credentialing, billing, client intake, marketing, customer service, and other administrative services on your behalf. \n * Participate in company events and receive ...

BizTech Fusion

Freight Sales Executive

Bodega Bay, CA · Remote

$80K - $100K/yr

Remote (San Francisco Bay Area, CA - Local Candidates Only) Job Type: Full-Time | Direct Hire ... Prepare customer proposals, pricing, and contracts. * Partner with operations to ensure a smooth ...

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Remote Humana Customer Service information

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How much do remote humana customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote humana customer service in Santa Rosa, CA is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.88 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote Humana customer service representatives, and how can they be managed?

Remote Humana customer service representatives often face challenges such as maintaining clear communication with team members, managing time effectively without in-person supervision, and navigating technical issues from a home setup. To manage these, representatives are encouraged to utilize Humana’s digital communication tools, participate in regular virtual team meetings, and follow structured daily routines. Additionally, Humana provides comprehensive training and IT support to help resolve technical problems and ensure smooth service delivery.

What are the key skills and qualifications needed to thrive as a remote Humana customer service representative?

To excel as a Remote Humana Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer applications is typically required, and some roles may prefer experience in healthcare or insurance. Outstanding empathy, patience, and active listening help you build rapport with customers and handle complex or sensitive inquiries effectively. These skills ensure efficient resolution of member issues, high customer satisfaction, and compliance with company and industry standards.

What is the difference between Remote Humana Customer Service vs Remote UnitedHealth Group Customer Service?

AspectRemote Humana Customer ServiceRemote UnitedHealth Group Customer Service
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; healthcare or insurance knowledge preferred
Work EnvironmentRemote, home-based with flexible hoursRemote, home-based with similar flexible scheduling
Employer & Industry UsageHealthcare insurance provider, focusing on member supportHealthcare insurance and benefits management, focusing on member assistance

Both roles involve remote customer service within the healthcare insurance industry, requiring similar credentials and offering flexible, home-based work environments. The main difference lies in the specific employer and brand focus, with Humana and UnitedHealth Group being distinct healthcare providers. Candidates interested in healthcare customer support can expect comparable job requirements and work conditions in both roles.

What is a remote Humana customer service representative?

A Remote Humana Customer Service Representative is an employee who works from home to assist Humana’s members with inquiries about their health insurance plans, benefits, claims, and coverage. They provide information, resolve issues, and ensure a positive customer experience using phone, chat, or email communications. This role requires strong communication skills, technical proficiency, and a commitment to helping customers understand their healthcare options.

Does remote Humana customer service offer remote work options?

Remote Humana customer service positions typically offer remote work options, allowing employees to perform their duties from home. These roles often require strong communication skills, computer proficiency, and the ability to work independently within a virtual environment.
What are popular job titles related to Remote Humana Customer Service jobs in Santa Rosa, CA? For Remote Humana Customer Service jobs in Santa Rosa, CA, the most frequently searched job titles are:
What job categories do people searching Remote Humana Customer Service jobs in Santa Rosa, CA look for? The top searched job categories for Remote Humana Customer Service jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Remote Humana Customer Service jobs? Cities near Santa Rosa, CA with the most Remote Humana Customer Service job openings:
Remote Humana Customer Service jobs near you
Infographic showing various Remote Humana Customer Service job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $42,747 per year, or $20.6 per hour.

Remote Travel Customer Service Representative

Rudyb Travel

Napa, CA • Remote

$18.25 - $24.75/hr

Full-time

Posted 14 days ago

Job description

About the job

About The Role

Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.

This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.

Key Responsibilities

  • Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
  • Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
  • Provide accurate and timely information regarding destinations, travel requirements, and agency policies
  • Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
  • Proactively follow up with clients before and after travel to ensure a positive experience
  • Address client concerns with empathy, professionalism, and solution-oriented thinking
  • Maintain accurate documentation and update booking systems as required

Qualifications & Skills

  • Excellent verbal and written communication skills
  • Customer service experience (travel, hospitality, or service-related experience preferred)
  • Strong organizational skills and attention to detail
  • Comfortable using technology and learning new systems and booking platforms
  • Reliable, proactive, and able to manage multiple client requests efficiently
  • Genuine interest in travel and helping clients plan memorable experiences

What We Offer

  • 100% remote work environment
  • Flexible scheduling options
  • Opportunities for professional growth within the company
  • Access to travel perks and industry-related discounts
  • Supportive team culture with ongoing training and development

Apply Today

Interested candidates are encouraged to apply today and join our remote travel support team.

Equal Opportunity Employer

Rudyb Travel is an equal opportunity employer committed to diversity and inclusion.

Apply