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Remote Humana Customer Service Jobs in San Ramon, CA

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Customer Relations Representative (Remote)

San Francisco, CA · Remote

$1.0K - $80K/yr

... Customer service, sales, or leadership experience is helpful but not required Requirements: • ... Our company focuses on remote career opportunities, leadership development, mentorship, and helping ...

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RIA Recruiting

Client Service Associate

San Jose, CA · On-site +1

$65K - $80K/yr

Find out more about us at betterwealth.us This position will be permanently remote . We will ... Maintain and update client data in our CRM - Advyzon * Initiate, manage, and optimize workflows in ...

Noctrix Health, Inc.

Customer Care Specialist

Pleasanton, CA · On-site +1

$19 - $25/hr

... reactive remote therapy support through phone and video calls, text, email, and chat. Your ... Proven customer service excellence with a strong ability to empathize and effectively communicate ...

TEKsystems

Remote Ontologist

San Francisco, CA · Remote

$65/hr

... remote position. Application Deadline This position is anticipated to close on Jul 17, 2026. About ... services. We accelerate business transformation for our customers. Our expertise in strategy ...

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All JobsHumana Customer Service JobsRemote Humana Customer Service JobsRemote Humana Customer Service Jobs in San Ramon, CA

Remote Humana Customer Service information

See San Ramon, CA salary details

$11

$21

$30

How much do remote humana customer service jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for remote humana customer service in San Ramon, CA is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.37 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote Humana customer service representatives, and how can they be managed?

Remote Humana customer service representatives often face challenges such as maintaining clear communication with team members, managing time effectively without in-person supervision, and navigating technical issues from a home setup. To manage these, representatives are encouraged to utilize Humana’s digital communication tools, participate in regular virtual team meetings, and follow structured daily routines. Additionally, Humana provides comprehensive training and IT support to help resolve technical problems and ensure smooth service delivery.

What are the key skills and qualifications needed to thrive as a Remote Humana Customer Service Representative, and why are they important?

To excel as a Remote Humana Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer applications is typically required, and some roles may prefer experience in healthcare or insurance. Outstanding empathy, patience, and active listening help you build rapport with customers and handle complex or sensitive inquiries effectively. These skills ensure efficient resolution of member issues, high customer satisfaction, and compliance with company and industry standards.

What is the difference between Remote Humana Customer Service vs Remote UnitedHealth Group Customer Service?

AspectRemote Humana Customer ServiceRemote UnitedHealth Group Customer Service
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; healthcare or insurance knowledge preferred
Work EnvironmentRemote, home-based with flexible hoursRemote, home-based with similar flexible scheduling
Employer & Industry UsageHealthcare insurance provider, focusing on member supportHealthcare insurance and benefits management, focusing on member assistance

Both roles involve remote customer service within the healthcare insurance industry, requiring similar credentials and offering flexible, home-based work environments. The main difference lies in the specific employer and brand focus, with Humana and UnitedHealth Group being distinct healthcare providers. Candidates interested in healthcare customer support can expect comparable job requirements and work conditions in both roles.

What is a Remote Humana Customer Service Representative?

A Remote Humana Customer Service Representative is an employee who works from home to assist Humana’s members with inquiries about their health insurance plans, benefits, claims, and coverage. They provide information, resolve issues, and ensure a positive customer experience using phone, chat, or email communications. This role requires strong communication skills, technical proficiency, and a commitment to helping customers understand their healthcare options.
What are popular job titles related to Remote Humana Customer Service jobs in San Ramon, CA? For Remote Humana Customer Service jobs in San Ramon, CA, the most frequently searched job titles are:
What job categories do people searching Remote Humana Customer Service jobs in San Ramon, CA look for? The top searched job categories for Remote Humana Customer Service jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Remote Humana Customer Service jobs? Cities near San Ramon, CA with the most Remote Humana Customer Service job openings:
Remote Humana Customer Service jobs near you

Phone Enrollment Sales Rep (CSR)

British Swim School of Bay Area

Millbrae, CA • Remote

$20/hr

Part-time

Retirement, PTO

Re-posted 19 days ago

Job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off

Status: Part-time, Non-Exempt, potential to become full-time
Location: Remote

Service Representatives at British Swim School Bay Area focus on customer experience, engagement, customer enrollment, and managing all customer inquiries and concerns. The CSR focus is to deliver exceptional solution-oriented customer service, process enrollment requests as needed and answer questions while making experiences personable and memorable verbally and electronically.
Knowledge, Skills and Ability

  • Enthusiastic, assertive personality with customer service skills
  • Strong listener with a sense of urgency to resolve issues or provide solutions
  • Effectively communicate with customers and employees, bi-lingual is a plus
  • Disciplined to follow schedules, policies, and procedures of British Swim School
  • Able to multi-task using phone systems and appropriate computer programs.
Qualifications

  • Minimum of two years of customer service and sales experience
  • High School or some college education or equivalent experience.
  • Must have quiet space without distractions for work
Job Type: Part-time
Salary: $20.00 per hour
Expected hours: No less than 20 per week
Experience level:
  • 2 years
Shift:
  • Day shift
  • Evening shift
  • Rotating shift
Schedule day range:
  • Must have weekend availability 
Work setting:
  • Remote
Work Location: Remote

This is a remote position.