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Remote Humana Customer Service Jobs in Rochester, MN

EnthuZiastic

Growth Hacker - Remote

Rochester, MN · Remote

Customer Retention: * Develop strategies to increase customer retention and reduce churn through ... Create and implement strategies to encourage users to refer others to the product or service ...

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Remote Humana Customer Service information

See Rochester, MN salary details

$10

$19

$27

How much do remote humana customer service jobs pay per hour?

As of May 31, 2026, the average hourly pay for remote humana customer service in Rochester, MN is $19.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.25 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Humana Customer Service Representative, and why are they important?

To excel as a Remote Humana Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer applications is typically required, and some roles may prefer experience in healthcare or insurance. Outstanding empathy, patience, and active listening help you build rapport with customers and handle complex or sensitive inquiries effectively. These skills ensure efficient resolution of member issues, high customer satisfaction, and compliance with company and industry standards.

What are some common challenges faced by remote Humana customer service representatives, and how can they be managed?

Remote Humana customer service representatives often face challenges such as maintaining clear communication with team members, managing time effectively without in-person supervision, and navigating technical issues from a home setup. To manage these, representatives are encouraged to utilize Humana’s digital communication tools, participate in regular virtual team meetings, and follow structured daily routines. Additionally, Humana provides comprehensive training and IT support to help resolve technical problems and ensure smooth service delivery.

What is a Remote Humana Customer Service Representative?

A Remote Humana Customer Service Representative is an employee who works from home to assist Humana’s members with inquiries about their health insurance plans, benefits, claims, and coverage. They provide information, resolve issues, and ensure a positive customer experience using phone, chat, or email communications. This role requires strong communication skills, technical proficiency, and a commitment to helping customers understand their healthcare options.

What is the difference between Remote Humana Customer Service vs Remote UnitedHealth Group Customer Service?

AspectRemote Humana Customer ServiceRemote UnitedHealth Group Customer Service
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; healthcare or insurance knowledge preferred
Work EnvironmentRemote, home-based with flexible hoursRemote, home-based with similar flexible scheduling
Employer & Industry UsageHealthcare insurance provider, focusing on member supportHealthcare insurance and benefits management, focusing on member assistance

Both roles involve remote customer service within the healthcare insurance industry, requiring similar credentials and offering flexible, home-based work environments. The main difference lies in the specific employer and brand focus, with Humana and UnitedHealth Group being distinct healthcare providers. Candidates interested in healthcare customer support can expect comparable job requirements and work conditions in both roles.

What are popular job titles related to Remote Humana Customer Service jobs in Rochester, MN? For Remote Humana Customer Service jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Remote Humana Customer Service jobs in Rochester, MN look for? The top searched job categories for Remote Humana Customer Service jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Remote Humana Customer Service jobs? Cities near Rochester, MN with the most Remote Humana Customer Service job openings:
Remote Humana Customer Service jobs near you

Online Survey Taker. Earn up to $25 per survey. - Remote

Earn Haus

Lake City, MN • Remote

$25/hr

Other

Posted 21 days ago

Job description

Job description

We are urgently looking for people interested in taking online surveys for Fortune 500 brands. If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up to $25 per survey.
Share your opinion and help influence brand decisions on services and products you use every day.

What We Expect
  • Your honest opinion
  • Attention to details
  • Basic computer and internet skills
  • No experience required
To Qualify:
  • You must be 18+ years old
  • Have a desire to work from home
  • Looking to earn extra income
Requirements
  • Access to a computer or smartphone
  • Have high-speed internet access
  • Follow instructions
  • Basic reading and writing skills
  • Take at least 2 surveys per week
Benefits
  • Earn up to $25 per survey
  • Be your own boss
  • Work your own hours
  • Work from the comfort of your own home
  • Share your opinion to help shape better products and services
  • Get paid by: Check, Venmo, Paypal, and/or Giftcards

Online surveys are a great way to earn extra income as a side gig/hustle, part-time job or even as a full time job. Online surveys can pay up to $25 per completed survey. Online Survey takers come from all different backgrounds including sales, retail, managers, management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many more! There is absolutely no experience required, just your honest opinions!

Apply