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Remote Humana Customer Service Jobs in Ridgecrest, CA

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Remote Humana Customer Service information

See Ridgecrest, CA salary details

$9

$18

$26

How much do remote humana customer service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote humana customer service in Ridgecrest, CA is $18.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.77 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote Humana customer service representatives, and how can they be managed?

Remote Humana customer service representatives often face challenges such as maintaining clear communication with team members, managing time effectively without in-person supervision, and navigating technical issues from a home setup. To manage these, representatives are encouraged to utilize Humana’s digital communication tools, participate in regular virtual team meetings, and follow structured daily routines. Additionally, Humana provides comprehensive training and IT support to help resolve technical problems and ensure smooth service delivery.

What are the key skills and qualifications needed to thrive as a remote Humana customer service representative?

To excel as a Remote Humana Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer applications is typically required, and some roles may prefer experience in healthcare or insurance. Outstanding empathy, patience, and active listening help you build rapport with customers and handle complex or sensitive inquiries effectively. These skills ensure efficient resolution of member issues, high customer satisfaction, and compliance with company and industry standards.

What is the difference between Remote Humana Customer Service vs Remote UnitedHealth Group Customer Service?

AspectRemote Humana Customer ServiceRemote UnitedHealth Group Customer Service
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; healthcare or insurance knowledge preferred
Work EnvironmentRemote, home-based with flexible hoursRemote, home-based with similar flexible scheduling
Employer & Industry UsageHealthcare insurance provider, focusing on member supportHealthcare insurance and benefits management, focusing on member assistance

Both roles involve remote customer service within the healthcare insurance industry, requiring similar credentials and offering flexible, home-based work environments. The main difference lies in the specific employer and brand focus, with Humana and UnitedHealth Group being distinct healthcare providers. Candidates interested in healthcare customer support can expect comparable job requirements and work conditions in both roles.

What is a remote Humana customer service representative?

A Remote Humana Customer Service Representative is an employee who works from home to assist Humana’s members with inquiries about their health insurance plans, benefits, claims, and coverage. They provide information, resolve issues, and ensure a positive customer experience using phone, chat, or email communications. This role requires strong communication skills, technical proficiency, and a commitment to helping customers understand their healthcare options.

Does remote Humana customer service offer remote work options?

Remote Humana customer service positions typically offer remote work options, allowing employees to perform their duties from home. These roles often require strong communication skills, computer proficiency, and the ability to work independently within a virtual environment.
What are popular job titles related to Remote Humana Customer Service jobs in Ridgecrest, CA? For Remote Humana Customer Service jobs in Ridgecrest, CA, the most frequently searched job titles are:
What job categories do people searching Remote Humana Customer Service jobs in Ridgecrest, CA look for? The top searched job categories for Remote Humana Customer Service jobs in Ridgecrest, CA are:
What cities near Ridgecrest, CA are hiring for Remote Humana Customer Service jobs? Cities near Ridgecrest, CA with the most Remote Humana Customer Service job openings:
Infographic showing various Remote Humana Customer Service job openings in Ridgecrest, CA as of June 2026, with employment types broken down into 2% Locum Tenens, 2% As Needed, 86% Part Time, 2% Temporary, and 8% Contract. Highlights an 84% Physical, and 16% Remote job distribution, with an average salary of $38,828 per year, or $18.7 per hour.

Executive Assistant & Office Manager - New Jersey

Panaya

California City, CA • On-site, Remote

$71K/yr

Full-time

Re-posted 2 days ago


Job description

Description
Who are we?
Panaya is the leading agentic platform for Smart Testing and Change Impact Analysis for enterprise applications. Trusted by more than 3,500 organizations worldwide, including one-third of the Fortune 500, Panaya helps enterprises accelerate digital transformation, reduce risk, and automate testing across SAP, Oracle, and Salesforce environments.
Recognized by Dun's 100 as one of Israel's Best Hi-Tech Companies to Work For in 2025, Panaya has also been recognized by Gartner and Forrester for its market leadership and innovation.
About the Role
We are looking for a highly organized, proactive, and resourceful Executive Assistant & Office Manager to support the Chief Revenue Officer (CRO) and the global Sales leadership team.
This is a dynamic, high-impact role combining executive support with hands-on business operations across Finance, HR, IT, office management, and employee engagement. You will play a key role in ensuring smooth day-to-day operations, driving cross-functional coordination, and enabling the Sales organization to operate efficiently across AMR and EMEA.
At Panaya, we encourage every employee to embrace AI-powered tools and innovative technologies to improve productivity, simplify processes, and continuously enhance the way we work.
Key Responsibilities
• Manage the CRO's calendar, priorities, meetings, travel arrangements, expense reports, and follow-up on key action items.
• Draft correspondence, coordinate communications, and provide day-to-day administrative support to the CRO and Sales leadership across AMR and EMEA.
• Coordinate recruitment activities, including conducting initial phone screenings, reviewing resumes, scheduling interviews, tracking candidates throughout the hiring process, and coordinating onboarding and offboarding in partnership with HR.
• Support HR administration and serve as a point of contact for employee-related operational inquiries.
• Plan and coordinate employee engagement initiatives, recognition programs, team events, internal communications, and employee gifting.
• Manage expense reports, corporate cards, purchase requests, vendor payments, and related financial administration.
• Coordinate vendor relationships, office operations, facilities, supplies, shipping, and other administrative services.
• Manage IT-related administration, including equipment provisioning, user access requests, hardware inventory, and employee support in coordination with the IT team.
• Organize and coordinate logistics for leadership meetings, QBRs, Sales Kickoffs, conferences, customer events, executive offsites, and other global business events.
• Maintain operational records, support budget tracking, and coordinate activities across HR, Finance, IT, Sales, and Marketing to ensure efficient day-to-day business operations.
  • This is a hybrid role based in our Hackensack, NJ office, offering remote work flexibility with in-office collaboration as needed.

Requirements
• 5+ years of experience as an Executive Assistant, Executive Business Administrator, Office Manager, Business Operations Coordinator, or in a similar role supporting senior leadership.
• Experience working in a global technology or SaaS company.
• Proven ability to manage multiple priorities, stakeholders, and deadlines across different time zones.
• Excellent written and verbal communication skills.
• High level of professionalism, discretion, sound judgment, and attention to detail.
• Strong organizational, problem-solving, and project coordination skills with the ability to work independently in a fast-paced environment.
• Curiosity and willingness to leverage AI tools and emerging technologies to improve productivity, streamline workflows, and enhance day-to-day operations.
• Proficiency in Microsoft 365 and other business productivity tools.
• Experience working with ERP, finance, HR, and applicant tracking systems (ATS) is an advantage.
• Bachelor's degree is an advantage.
Annual Salary: $71,000 per year.