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Remote Humana Customer Service Jobs in New Rochelle, NY

Humana

Technical Product Leader

New York, NY · On-site +1

$182K - $211K/yr

... service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana ...

AppleOne

Remote Customer Service Rep (NJ)

Jersey City, NJ · Remote

$18 - $19/hr

... CSR 2 - Client Support, Bilingual (English/Spanish) Pay: * $18.00/hour - Monolingual * $19.00/hour - Bilingual (English/Spanish) Assignment: Ongoing assignment (TEMP) Location: Remote / Work From ...

MagnaCare

Customer Service Representative

Melville, NY · Remote

$16.25 - $22.25/hr

About The Role MagnaCare is seeking a fully remote Customer Service Representatives to assist members, physicians, hospitals, and other healthcare providers with member benefits, eligibility, claims ...

Adecco

Social Media Engagement Specialist

Manhattan, NY · Remote

$29.79/hr

Adecco is assisting a local client recruiting Customer Service Representative opportunities Remote. This is an excellent opportunity to join a winning culture and get your foot in the door with is a ...

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Remote Humana Customer Service information

See New Rochelle, NY salary details

$10

$19

$27

How much do remote humana customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote humana customer service in New Rochelle, NY is $19.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $21.54 per hour, depending on experience, location, and employer.

What is a remote Humana customer service representative?

A Remote Humana Customer Service Representative is an employee who works from home to assist Humana’s members with inquiries about their health insurance plans, benefits, claims, and coverage. They provide information, resolve issues, and ensure a positive customer experience using phone, chat, or email communications. This role requires strong communication skills, technical proficiency, and a commitment to helping customers understand their healthcare options.

What are the key skills and qualifications needed to thrive as a remote Humana customer service representative?

To excel as a Remote Humana Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer applications is typically required, and some roles may prefer experience in healthcare or insurance. Outstanding empathy, patience, and active listening help you build rapport with customers and handle complex or sensitive inquiries effectively. These skills ensure efficient resolution of member issues, high customer satisfaction, and compliance with company and industry standards.

What are some common challenges faced by remote Humana customer service representatives, and how can they be managed?

Remote Humana customer service representatives often face challenges such as maintaining clear communication with team members, managing time effectively without in-person supervision, and navigating technical issues from a home setup. To manage these, representatives are encouraged to utilize Humana’s digital communication tools, participate in regular virtual team meetings, and follow structured daily routines. Additionally, Humana provides comprehensive training and IT support to help resolve technical problems and ensure smooth service delivery.

What is the difference between Remote Humana Customer Service vs Remote UnitedHealth Group Customer Service?

AspectRemote Humana Customer ServiceRemote UnitedHealth Group Customer Service
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; healthcare or insurance knowledge preferred
Work EnvironmentRemote, home-based with flexible hoursRemote, home-based with similar flexible scheduling
Employer & Industry UsageHealthcare insurance provider, focusing on member supportHealthcare insurance and benefits management, focusing on member assistance

Both roles involve remote customer service within the healthcare insurance industry, requiring similar credentials and offering flexible, home-based work environments. The main difference lies in the specific employer and brand focus, with Humana and UnitedHealth Group being distinct healthcare providers. Candidates interested in healthcare customer support can expect comparable job requirements and work conditions in both roles.

What are popular job titles related to Remote Humana Customer Service jobs in New Rochelle, NY?

For Remote Humana Customer Service jobs in New Rochelle, NY, the most frequently searched job titles are:

What job categories do people searching Remote Humana Customer Service jobs in New Rochelle, NY look for?

The top searched job categories for Remote Humana Customer Service jobs in New Rochelle, NY are:

What cities near New Rochelle, NY are hiring for Remote Humana Customer Service jobs?

Cities near New Rochelle, NY with the most Remote Humana Customer Service job openings:

Remote Humana Customer Service jobs near you
Infographic showing various Remote Humana Customer Service job openings in New Rochelle, NY as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% Remote job distribution, with an average salary of $40,234 per year, or $19.3 per hour.

Remote Customer Service & Sales Representative

McQuade Organization

Elizabeth, NJ • Remote

Full-time

Re-posted 5 days ago

Job description

  1. Provide professional customer service and support to clients
  2. Conduct virtual client appointments and consultations
  3. Identify client needs and recommend appropriate benefit solutions
  4. Educate clients on available programs and coverage options
  5. Follow established customer service and sales processes
  6. Complete client enrollment and follow-up activities
  7. Maintain accurate client records and documentation
  8. Participate in virtual team meetings, training, and coaching
  9. Work toward individual and team performance goals
  1. Strong verbal and written communication skills
  2. Reliable, professional, and organized
  3. Comfortable working in a remote environment
  4. Willing to complete required state licensing
  5. Own a laptop/desktop, reliable internet, and a quiet workspace

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