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Remote Humana Customer Service Jobs in Jackson, NJ

ForgeFit

Remote Customer Service Specialist

New York, NY · On-site +1

$18.50 - $24.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Humana

Summer 2027 MBA Internship - Consortium

New York, NY · On-site +1

$37.44K - $96.80K/yr

Remote opportunities are limited. All internsare required totravel to Louisville, KY for the first ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...

Humana

Summer 2027 MBA Internship - Consortium

New York, NY · On-site +1

$37.44K - $96.80K/yr

Remote opportunities are limited. All internsare required totravel to Louisville, KY for the first ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...

Humana

Summer 2027 MBA Internship - Consortium

New York, NY · On-site +1

$37.44K - $96.80K/yr

Remote opportunities are limited. All internsare required totravel to Louisville, KY for the first ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...

Humana

Configuration Management Analyst

New York, NY · On-site +1

$73.40K - $100.10K/yr

Remote (Louisville, Dallas, Florida (Ft. Lauderdale/Tampa), Washington D.C. and NYC) Department: Service Offering Management Reports To: Associate Director, Service Offering Management Humana values ...

Humana

Configuration Management Analyst

New York, NY · On-site +1

$73.40K - $100.10K/yr

Remote (Louisville, Dallas, Florida (Ft. Lauderdale/Tampa), Washington D.C. and NYC) Department: Service Offering Management Reports To: Associate Director, Service Offering Management Humana values ...

Humana

Configuration Management Analyst

New York, NY · On-site +1

$73.40K - $100.10K/yr

Remote (Louisville, Dallas, Florida (Ft. Lauderdale/Tampa), Washington D.C. and NYC) Department: Service Offering Management Reports To: Associate Director, Service Offering Management Humana values ...

Humana

Lead Data Scientist

New York, NY · On-site +1

... our customers. Join our rapidly expanding team of dedicated data scientists, engineers, policy ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...

Humana

Lead Data Scientist

New York, NY · On-site +1

$142.30K - $195.70K/yr

... our customers. Join our rapidly expanding team of dedicated data scientists, engineers, policy ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...

Humana

Lead Data Scientist

New York, NY · On-site +1

... our customers. Join our rapidly expanding team of dedicated data scientists, engineers, policy ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...

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Remote Humana Customer Service information

See Jackson, NJ salary details

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How much do remote humana customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote humana customer service in Jackson, NJ is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Humana Customer Service Representative, and why are they important?

To excel as a Remote Humana Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer applications is typically required, and some roles may prefer experience in healthcare or insurance. Outstanding empathy, patience, and active listening help you build rapport with customers and handle complex or sensitive inquiries effectively. These skills ensure efficient resolution of member issues, high customer satisfaction, and compliance with company and industry standards.

What are some common challenges faced by remote Humana customer service representatives, and how can they be managed?

Remote Humana customer service representatives often face challenges such as maintaining clear communication with team members, managing time effectively without in-person supervision, and navigating technical issues from a home setup. To manage these, representatives are encouraged to utilize Humana’s digital communication tools, participate in regular virtual team meetings, and follow structured daily routines. Additionally, Humana provides comprehensive training and IT support to help resolve technical problems and ensure smooth service delivery.

What is a Remote Humana Customer Service Representative?

A Remote Humana Customer Service Representative is an employee who works from home to assist Humana’s members with inquiries about their health insurance plans, benefits, claims, and coverage. They provide information, resolve issues, and ensure a positive customer experience using phone, chat, or email communications. This role requires strong communication skills, technical proficiency, and a commitment to helping customers understand their healthcare options.

What is the difference between Remote Humana Customer Service vs Remote UnitedHealth Group Customer Service?

AspectRemote Humana Customer ServiceRemote UnitedHealth Group Customer Service
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; healthcare or insurance knowledge preferred
Work EnvironmentRemote, home-based with flexible hoursRemote, home-based with similar flexible scheduling
Employer & Industry UsageHealthcare insurance provider, focusing on member supportHealthcare insurance and benefits management, focusing on member assistance

Both roles involve remote customer service within the healthcare insurance industry, requiring similar credentials and offering flexible, home-based work environments. The main difference lies in the specific employer and brand focus, with Humana and UnitedHealth Group being distinct healthcare providers. Candidates interested in healthcare customer support can expect comparable job requirements and work conditions in both roles.

What job categories do people searching Remote Humana Customer Service jobs in Jackson, NJ look for? The top searched job categories for Remote Humana Customer Service jobs in Jackson, NJ are:
What cities near Jackson, NJ are hiring for Remote Humana Customer Service jobs? Cities near Jackson, NJ with the most Remote Humana Customer Service job openings:
Remote Humana Customer Service jobs near you

Remote Customer Service Specialist

ForgeFit

New York, NY • On-site, Remote

$18.50 - $24.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Job Title: Remote Customer Service Specialist
Company: ForgeFit
Location: Remote (U.S. Based)
Employment Type: Full-Time
About ForgeFit
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.
About the Role
As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.
What You'll Do
  • Respond to customer inquiries via phone, email, and chat with professionalism and care
  • Help customers with orders, shipping questions, product details, and troubleshooting
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams
  • Keep accurate records of customer interactions using CRM
  • Proactively follow up on customer needs and ensure satisfaction
  • Maintain up-to-date knowledge of ForgeFit's product lines and service policies

What We're Looking For
  • 1+ years of experience in a customer service, support, or client-facing role
  • Strong communication and problem-solving skills
  • Ability to stay organized and manage multiple priorities
  • Comfortable using CRM or support tools
  • A positive attitude and genuine desire to help others
  • Interest in fitness or familiarity with gym equipment is a plus

What We Offer
  • Competitive hourly pay based on experience
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Ongoing training and opportunities for career growth
  • The chance to support a brand that makes a real impact in the fitness world

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.

Apply