ZipRecruiter

Log In

2

Remote Humana Customer Service Jobs in Exton, PA

Americanome Life

Customer Service Rep

Newark, DE · On-site +1

$15.75 - $21.25/hr

We are looking for motivated and service-oriented individuals to join our remote team. You'll work ... Strong customer service or sales background (preferred, not required) * Basic computer proficiency ...

Ascension Agent Group

Be Seen First

P&C Insurance Customer Service Representative (CSR)

Radnor, PA · Remote

$60K - $72K/yr

P&C Insurance Customer Service Representative (CSR) Location ... Radnor, PA (Remote) Job Type: Full-Time About Us Ascension Agent Group is a growing P&C insurance ...

previous pagenext page

Showing results 21-40

All JobsHumana Customer Service JobsRemote Humana Customer Service JobsRemote Humana Customer Service Jobs in Exton, PA

Remote Humana Customer Service information

See Exton, PA salary details

$9

$18

$25

How much do remote humana customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote humana customer service in Exton, PA is $18.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.19 per hour, depending on experience, location, and employer.

What is a remote Humana customer service representative?

A Remote Humana Customer Service Representative is an employee who works from home to assist Humana’s members with inquiries about their health insurance plans, benefits, claims, and coverage. They provide information, resolve issues, and ensure a positive customer experience using phone, chat, or email communications. This role requires strong communication skills, technical proficiency, and a commitment to helping customers understand their healthcare options.

What are the key skills and qualifications needed to thrive as a remote Humana customer service representative?

To excel as a Remote Humana Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer applications is typically required, and some roles may prefer experience in healthcare or insurance. Outstanding empathy, patience, and active listening help you build rapport with customers and handle complex or sensitive inquiries effectively. These skills ensure efficient resolution of member issues, high customer satisfaction, and compliance with company and industry standards.

What are some common challenges faced by remote Humana customer service representatives, and how can they be managed?

Remote Humana customer service representatives often face challenges such as maintaining clear communication with team members, managing time effectively without in-person supervision, and navigating technical issues from a home setup. To manage these, representatives are encouraged to utilize Humana’s digital communication tools, participate in regular virtual team meetings, and follow structured daily routines. Additionally, Humana provides comprehensive training and IT support to help resolve technical problems and ensure smooth service delivery.

What is the difference between Remote Humana Customer Service vs Remote UnitedHealth Group Customer Service?

AspectRemote Humana Customer ServiceRemote UnitedHealth Group Customer Service
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; healthcare or insurance knowledge preferred
Work EnvironmentRemote, home-based with flexible hoursRemote, home-based with similar flexible scheduling
Employer & Industry UsageHealthcare insurance provider, focusing on member supportHealthcare insurance and benefits management, focusing on member assistance

Both roles involve remote customer service within the healthcare insurance industry, requiring similar credentials and offering flexible, home-based work environments. The main difference lies in the specific employer and brand focus, with Humana and UnitedHealth Group being distinct healthcare providers. Candidates interested in healthcare customer support can expect comparable job requirements and work conditions in both roles.

What are popular job titles related to Remote Humana Customer Service jobs in Exton, PA?

For Remote Humana Customer Service jobs in Exton, PA, the most frequently searched job titles are:

What job categories do people searching Remote Humana Customer Service jobs in Exton, PA look for?

The top searched job categories for Remote Humana Customer Service jobs in Exton, PA are:

What cities near Exton, PA are hiring for Remote Humana Customer Service jobs?

Cities near Exton, PA with the most Remote Humana Customer Service job openings:

Remote Humana Customer Service jobs near you
Infographic showing various Remote Humana Customer Service job openings in Exton, PA as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% Remote job distribution, with an average salary of $37,735 per year, or $18.1 per hour.

Remote- Customer Experience Service

Nexora Talent

Philadelphia, PA • Remote

$15.25 - $20.75/hr

Part-time

Re-posted 17 days ago

Job description

Customer Experience Service (Remote)

We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client requests, managing service details, and ensuring a smooth and positive experience from initial inquiry through completion.

You will work with clients who are organizing personal plans and scheduled experiences, helping them stay informed, prepared, and confident every step of the way. This position requires strong communication skills, organization, and a commitment to delivering high-quality service.

Key Responsibilities
• Respond to customer inquiries via email, phone, and messaging platforms.
• Assist clients with updates, scheduling adjustments, and general service questions.
• Provide accurate information regarding processes, timelines, and requirements.
• Coordinate and confirm service details and client arrangements.
• Maintain organized records and documentation of client interactions.
• Resolve concerns professionally, ensuring timely and effective solutions.

Benefits
• Remote position with flexible scheduling options.
• Structured onboarding and training provided.
• Supportive team environment with ongoing guidance.
• Opportunities for growth based on performance.

Qualifications
• Strong written and verbal communication skills.
• Customer service experience preferred but not required.
• High level of organization and attention to detail.
• Ability to multitask and manage time effectively.
• Comfortable using online tools and communication platforms.
• Interest in coordination, planning, or client support services.

Apply