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Remote Humana Customer Service Jobs in Elizabeth, NJ

Remote Customer Service Specialist

Jersey City, NJ · On-site +1

$17.75 - $23.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Remote Customer Service Specialist

Newark, NJ · On-site +1

$17.75 - $23.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Remote Customer Service Specialist

New York, NY · On-site +1

$18.50 - $24.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Summer 2027 MBA Internship - Consortium

New York, NY · On-site +1

$37.44K - $96.80K/yr

Remote opportunities are limited. All internsare required totravel to Louisville, KY for the first ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...

Summer 2027 MBA Internship - Consortium

New York, NY · On-site +1

$37.44K - $96.80K/yr

Remote opportunities are limited. All internsare required totravel to Louisville, KY for the first ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...

Summer 2027 MBA Internship - Consortium

New York, NY · On-site +1

$37.44K - $96.80K/yr

Remote opportunities are limited. All internsare required totravel to Louisville, KY for the first ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...

Customer Service

Manhattan, NY · Remote

$18 - $19/hr

Position Overview As a Remote Customer Service / Member Support Representative for Anytime Fitness, you will be the first point of contact for members and prospective members calling, emailing or ...

Configuration Management Analyst

New York, NY · On-site +1

$73.40K - $100.10K/yr

Remote (Louisville, Dallas, Florida (Ft. Lauderdale/Tampa), Washington D.C. and NYC) Department: Service Offering Management Reports To: Associate Director, Service Offering Management Humana values ...

Configuration Management Analyst

New York, NY · On-site +1

$73.40K - $100.10K/yr

Remote (Louisville, Dallas, Florida (Ft. Lauderdale/Tampa), Washington D.C. and NYC) Department: Service Offering Management Reports To: Associate Director, Service Offering Management Humana values ...

Configuration Management Analyst

New York, NY · On-site +1

$73.40K - $100.10K/yr

Remote (Louisville, Dallas, Florida (Ft. Lauderdale/Tampa), Washington D.C. and NYC) Department: Service Offering Management Reports To: Associate Director, Service Offering Management Humana values ...

Lead Data Scientist

New York, NY · On-site +1

$142.30K - $195.70K/yr

... our customers. Join our rapidly expanding team of dedicated data scientists, engineers, policy ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...

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Remote Humana Customer Service information

See Elizabeth, NJ salary details

$9

$18

$27

How much do remote humana customer service jobs pay per hour?

As of May 27, 2026, the average hourly pay for remote humana customer service in Elizabeth, NJ is $18.92, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $21.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Humana Customer Service Representative, and why are they important?

To excel as a Remote Humana Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer applications is typically required, and some roles may prefer experience in healthcare or insurance. Outstanding empathy, patience, and active listening help you build rapport with customers and handle complex or sensitive inquiries effectively. These skills ensure efficient resolution of member issues, high customer satisfaction, and compliance with company and industry standards.

What are some common challenges faced by remote Humana customer service representatives, and how can they be managed?

Remote Humana customer service representatives often face challenges such as maintaining clear communication with team members, managing time effectively without in-person supervision, and navigating technical issues from a home setup. To manage these, representatives are encouraged to utilize Humana’s digital communication tools, participate in regular virtual team meetings, and follow structured daily routines. Additionally, Humana provides comprehensive training and IT support to help resolve technical problems and ensure smooth service delivery.

What is a Remote Humana Customer Service Representative?

A Remote Humana Customer Service Representative is an employee who works from home to assist Humana’s members with inquiries about their health insurance plans, benefits, claims, and coverage. They provide information, resolve issues, and ensure a positive customer experience using phone, chat, or email communications. This role requires strong communication skills, technical proficiency, and a commitment to helping customers understand their healthcare options.

What is the difference between Remote Humana Customer Service vs Remote UnitedHealth Group Customer Service?

AspectRemote Humana Customer ServiceRemote UnitedHealth Group Customer Service
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; healthcare or insurance knowledge preferred
Work EnvironmentRemote, home-based with flexible hoursRemote, home-based with similar flexible scheduling
Employer & Industry UsageHealthcare insurance provider, focusing on member supportHealthcare insurance and benefits management, focusing on member assistance

Both roles involve remote customer service within the healthcare insurance industry, requiring similar credentials and offering flexible, home-based work environments. The main difference lies in the specific employer and brand focus, with Humana and UnitedHealth Group being distinct healthcare providers. Candidates interested in healthcare customer support can expect comparable job requirements and work conditions in both roles.

What cities near Elizabeth, NJ are hiring for Remote Humana Customer Service jobs? Cities near Elizabeth, NJ with the most Remote Humana Customer Service job openings:
Customer Service Representative Remote

Customer Service Representative Remote

The Wall Group

Manhattan, NY • Remote

$24 - $29/hr

Other

Posted 5 days ago


Job description

The Wall Group is a global creative agency supporting clients across fashion, beauty, and entertainment. We are hiring a Customer Service Representative (Remote) in New York, NY. Full-time and part-time schedules available.

Responsibilities

  • Respond to customer questions
  • Provide email and chat support
  • Maintain accurate account notes
  • Escalate complex service issues

Skills & Experience

  • Customer service experience preferred
  • Strong communication abilities
  • Organized and detail-oriented mindset
  • Comfortable working independently

Preferred Qualifications

  • Previous remote support experience
  • Familiarity with CRM systems

Compensation & Benefits

  • $24–$29/hour
  • Flexible remote scheduling
  • Supportive team culture
  • Long-term advancement opportunities

Apply today to join The Wall Group remote support team. Qualified applicants will be contacted.