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Remote Humana Customer Service Jobs in Carson, CA

Customer Service

Los Angeles, CA · On-site +1

$17.25 - $23.50/hr

As a valued customer service representative, you will be the first line of communication for our ... Remote Job ONLY * 8:30 AM to 5:00 PM EST (New York Time) * We offer competitive salary starting Php ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Showing results 41-60

Remote Humana Customer Service information

See Carson, CA salary details

$10

$19

$28

How much do remote humana customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote humana customer service in Carson, CA is $19.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.88 per hour, depending on experience, location, and employer.

What is a remote Humana customer service representative?

A Remote Humana Customer Service Representative is an employee who works from home to assist Humana’s members with inquiries about their health insurance plans, benefits, claims, and coverage. They provide information, resolve issues, and ensure a positive customer experience using phone, chat, or email communications. This role requires strong communication skills, technical proficiency, and a commitment to helping customers understand their healthcare options.

What are the key skills and qualifications needed to thrive as a remote Humana customer service representative?

To excel as a Remote Humana Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer applications is typically required, and some roles may prefer experience in healthcare or insurance. Outstanding empathy, patience, and active listening help you build rapport with customers and handle complex or sensitive inquiries effectively. These skills ensure efficient resolution of member issues, high customer satisfaction, and compliance with company and industry standards.

What are some common challenges faced by remote Humana customer service representatives, and how can they be managed?

Remote Humana customer service representatives often face challenges such as maintaining clear communication with team members, managing time effectively without in-person supervision, and navigating technical issues from a home setup. To manage these, representatives are encouraged to utilize Humana’s digital communication tools, participate in regular virtual team meetings, and follow structured daily routines. Additionally, Humana provides comprehensive training and IT support to help resolve technical problems and ensure smooth service delivery.

What is the difference between Remote Humana Customer Service vs Remote UnitedHealth Group Customer Service?

AspectRemote Humana Customer ServiceRemote UnitedHealth Group Customer Service
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; healthcare or insurance knowledge preferred
Work EnvironmentRemote, home-based with flexible hoursRemote, home-based with similar flexible scheduling
Employer & Industry UsageHealthcare insurance provider, focusing on member supportHealthcare insurance and benefits management, focusing on member assistance

Both roles involve remote customer service within the healthcare insurance industry, requiring similar credentials and offering flexible, home-based work environments. The main difference lies in the specific employer and brand focus, with Humana and UnitedHealth Group being distinct healthcare providers. Candidates interested in healthcare customer support can expect comparable job requirements and work conditions in both roles.

What are popular job titles related to Remote Humana Customer Service jobs in Carson, CA?

For Remote Humana Customer Service jobs in Carson, CA, the most frequently searched job titles are:

What job categories do people searching Remote Humana Customer Service jobs in Carson, CA look for?

The top searched job categories for Remote Humana Customer Service jobs in Carson, CA are:

What cities near Carson, CA are hiring for Remote Humana Customer Service jobs?

Cities near Carson, CA with the most Remote Humana Customer Service job openings:

Infographic showing various Remote Humana Customer Service job openings in Carson, CA as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% Remote job distribution, with an average salary of $40,889 per year, or $19.7 per hour.

Customer Service

Tawk

Los Angeles, CA • On-site, Remote

$17.25 - $23.50/hr

Full-time

Re-posted 10 days ago


Key responsibilities

  • Call clients to confirm scheduled cleaning appointments and ensure they are still on for their clean, ideally at least 24 hours prior

  • Coordinate with cleaning technicians to inform them of their daily schedule and ensure they are aware of their assignments

  • Respond to leads, follow up with potential customers, and attempt to convert one-time cleans into maintenance services


Job description

Company Description
Job Description
Qualifications
Job Summary
Are you looking for a fast-paced job that will allow you to utilize your superior customer service skills in a rewarding environment? We would love for you to become a respected member of our team! As a valued customer service representative, you will be the first line of communication for our customers and will become the trusted face of our company. Earn monetary rewards and prizes as you help drive yourself and your team to successfully meet monthly, quarterly and annual sales goals. Experience the excitement of fostering team unity as you work closely with management and fellow employees to nurture trust and build rapport with our customers.
Requirements
  • Interact by answering phone calls promptly, responding to emails within 24 hours
  • Reach out and follow up with all lead generation channels running
  • Booking cleaning jobs for cleaning technicians - when a customer calls, connecting them to the right cleaner
  • Someone who is good at managing social media channels - IG and FB
  • All 24-hour before emails need to be sent out (on how to prepare for their clean)
  • Organized and resourceful
  • Knowledge social media channels - IG and FB
  • Marketing or branding experience is a plus!
  • Knowledge with tools tawk.to, Canva, FB, IG, Word or Adobe is a Plus!
  • Good with Written & Verbal Communication Skills
  • Communicate via teams, email, or phone calls.
  • Excellent interpersonal skills and customer focused
  • Excellent people skills and team player
  • Amendable to work 40 hours in a week

Responsibilities
  • Call all clients booked in for the day, to ensure they are still on for their clean - ideally at least 24 hours prior
  • Contact cleaners to ensure they are aware of their schedule for the day - currently 8 cleaners
  • Responsible to log into the systems at the beginning of the day
  • All lead gen sources and they would begin to respond to leads and follow up and call back all potentials
  • If there are customers that have been one-time cleans - call them and try and convert them to maintenance cleans.
  • If a customer calls, vet t - Ihem, ensure they understand what we offer, check on availability, then coordinate alternative days if that day isn't available
  • Someone who is ensuring customer is receiving consistent info (re offers), and making emails are going out.
  • Set up and send email campaigns

Additional Information
What we offer:
  • Remote Job ONLY
  • 8:30 AM to 5:00 PM EST (New York Time)
  • We offer competitive salary starting Php 25, 000/month (depending on the requirements)