ZipRecruiter

Log In

2

Remote Humana Customer Service Jobs in Cape Cod, MA

ForgeFit

Remote Customer Service Specialist

Boston, MA · On-site +1

$18.50 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

TEKsystems

Remote Customer Service Representative

Boston, MA · Remote

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative 100% Remote | 3-Month Contract Are you passionate about helping customers and delivering exceptional service? We are seeking customer-focused professionals to join a ...

Humana

Technical FinOps Analyst

Boston, MA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana ...

New

Humana

Technical FinOps Analyst

Boston, MA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana ...

New

Humana

Technical FinOps Analyst

Boston, MA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana ...

Humana

Senior Application Architect

Boston, MA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana ...

Humana

Senior Application Architect

Boston, MA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana ...

Humana

Senior Application Architect

Boston, MA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana ...

Humana

Lead Cyber Threat Intelligence Data Architect

Boston, MA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana ...

Humana

Lead Cyber Threat Intelligence Data Architect

Boston, MA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana ...

Humana

Lead Cyber Threat Intelligence Data Architect

Boston, MA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana ...

Humana

Cyber Security Engineer

Boston, MA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana ...

New

Humana

Cyber Security Engineer

Boston, MA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana ...

New

Humana

Cyber Security Engineer

Boston, MA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana ...

Humana

Senior AI Implementation Lead

Boston, MA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana ...

Humana

Senior AI Implementation Lead

Boston, MA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana ...

next page

Showing results 1-20

All JobsHumana Customer Service JobsRemote Humana Customer Service JobsRemote Humana Customer Service Jobs in Cape Cod, MA

Remote Humana Customer Service information

See Cape Cod, MA salary details

$10

$20

$28

How much do remote humana customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote humana customer service in Cape Cod, MA is $20.15, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.40 per hour, depending on experience, location, and employer.

What is a remote Humana customer service representative?

A Remote Humana Customer Service Representative is an employee who works from home to assist Humana’s members with inquiries about their health insurance plans, benefits, claims, and coverage. They provide information, resolve issues, and ensure a positive customer experience using phone, chat, or email communications. This role requires strong communication skills, technical proficiency, and a commitment to helping customers understand their healthcare options.

What are the key skills and qualifications needed to thrive as a remote Humana customer service representative?

To excel as a Remote Humana Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer applications is typically required, and some roles may prefer experience in healthcare or insurance. Outstanding empathy, patience, and active listening help you build rapport with customers and handle complex or sensitive inquiries effectively. These skills ensure efficient resolution of member issues, high customer satisfaction, and compliance with company and industry standards.

What are some common challenges faced by remote Humana customer service representatives, and how can they be managed?

Remote Humana customer service representatives often face challenges such as maintaining clear communication with team members, managing time effectively without in-person supervision, and navigating technical issues from a home setup. To manage these, representatives are encouraged to utilize Humana’s digital communication tools, participate in regular virtual team meetings, and follow structured daily routines. Additionally, Humana provides comprehensive training and IT support to help resolve technical problems and ensure smooth service delivery.

What is the difference between Remote Humana Customer Service vs Remote UnitedHealth Group Customer Service?

AspectRemote Humana Customer ServiceRemote UnitedHealth Group Customer Service
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; healthcare or insurance knowledge preferred
Work EnvironmentRemote, home-based with flexible hoursRemote, home-based with similar flexible scheduling
Employer & Industry UsageHealthcare insurance provider, focusing on member supportHealthcare insurance and benefits management, focusing on member assistance

Both roles involve remote customer service within the healthcare insurance industry, requiring similar credentials and offering flexible, home-based work environments. The main difference lies in the specific employer and brand focus, with Humana and UnitedHealth Group being distinct healthcare providers. Candidates interested in healthcare customer support can expect comparable job requirements and work conditions in both roles.

What are popular job titles related to Remote Humana Customer Service jobs in Cape Cod, MA?

For Remote Humana Customer Service jobs in Cape Cod, MA, the most frequently searched job titles are:

What job categories do people searching Remote Humana Customer Service jobs in Cape Cod, MA look for?

The top searched job categories for Remote Humana Customer Service jobs in Cape Cod, MA are:

What cities near Cape Cod, MA are hiring for Remote Humana Customer Service jobs?

Cities near Cape Cod, MA with the most Remote Humana Customer Service job openings:

Remote Humana Customer Service jobs near you

Customer Service Representative - Remote

Power Finance Texas

Boston, MA • Remote

$20 - $25/hr

Full-time

Medical, Dental, Vision, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Remote Customer Service Representative

Location: Remote (Massachusetts Residents Preferred)
Company: Power Finance Texas
Employment Type: Full-Time

Position Summary

The Remote Customer Service Representative is responsible for delivering a high standard of customer support by addressing inquiries, resolving issues, and assisting with account-related needs. This role serves as a key point of contact for customers and requires a professional, solutions-oriented approach, with a strong emphasis on accuracy, compliance, and customer satisfaction.

Key Responsibilities
  • Provide timely and professional support to customers via phone, email, and digital communication channels
  • Assist with loan applications, account inquiries, payment processing, and general service requests
  • Communicate loan terms, repayment options, and company policies clearly and accurately
  • Resolve customer concerns efficiently, escalating complex matters as appropriate
  • Maintain detailed and accurate records of all customer interactions within internal systems
  • Adhere to all company policies, procedures, and applicable regulatory requirements
  • Contribute to customer retention and satisfaction by delivering consistent, high-quality service
Required Qualifications
  • High school diploma or equivalent required
  • Minimum of 1–2 years of customer service experience, preferably in a financial services or call center environment
  • Strong verbal and written communication skills
  • Demonstrated ability to manage multiple priorities in a remote, structured work environment
  • Proficiency with computer systems, including CRM platforms and Microsoft Office applications
  • High level of professionalism, integrity, and attention to detail
Preferred Qualifications
  • Experience in consumer lending, banking, or financial services
  • Bilingual proficiency (English/Spanish)
  • Familiarity with customer support technologies and ticketing systems
Compensation & Benefits
  • Base Compensation: $20.00 – $25.00 per hour, commensurate with experience
  • Performance Incentives: Monthly bonus opportunities based on productivity and quality metrics

Benefits Package Includes:

  • Comprehensive medical, dental, and vision coverage
  • Paid time off, including vacation, sick leave, and company holidays
  • Remote work flexibility within a structured environment
  • Paid training and ongoing professional development
  • Opportunities for internal advancement
Work Environment

This position operates in a remote, performance-driven environment requiring a reliable internet connection, a dedicated workspace, and adherence to scheduled shifts. Success in this role requires strong time management, accountability, and a commitment to delivering excellent customer service.