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Remote Humana Customer Service Jobs in Calera, AL

HMG Careers

Remote Sales and Service Advisor

Midfield, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Bessemer, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Goodwater, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Hoover, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Hueytown, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Irondale, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Columbiana, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Homewood, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Columbiana, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Clanton, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsHumana Customer Service JobsRemote Humana Customer Service JobsRemote Humana Customer Service Jobs in Calera, AL

Remote Humana Customer Service information

See Calera, AL salary details

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How much do remote humana customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote humana customer service in Calera, AL is $17.43, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $19.38 per hour, depending on experience, location, and employer.

What is a remote Humana customer service representative?

A Remote Humana Customer Service Representative is an employee who works from home to assist Humana’s members with inquiries about their health insurance plans, benefits, claims, and coverage. They provide information, resolve issues, and ensure a positive customer experience using phone, chat, or email communications. This role requires strong communication skills, technical proficiency, and a commitment to helping customers understand their healthcare options.

What are the key skills and qualifications needed to thrive as a remote Humana customer service representative?

To excel as a Remote Humana Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer applications is typically required, and some roles may prefer experience in healthcare or insurance. Outstanding empathy, patience, and active listening help you build rapport with customers and handle complex or sensitive inquiries effectively. These skills ensure efficient resolution of member issues, high customer satisfaction, and compliance with company and industry standards.

What are some common challenges faced by remote Humana customer service representatives, and how can they be managed?

Remote Humana customer service representatives often face challenges such as maintaining clear communication with team members, managing time effectively without in-person supervision, and navigating technical issues from a home setup. To manage these, representatives are encouraged to utilize Humana’s digital communication tools, participate in regular virtual team meetings, and follow structured daily routines. Additionally, Humana provides comprehensive training and IT support to help resolve technical problems and ensure smooth service delivery.

What is the difference between Remote Humana Customer Service vs Remote UnitedHealth Group Customer Service?

AspectRemote Humana Customer ServiceRemote UnitedHealth Group Customer Service
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; healthcare or insurance knowledge preferred
Work EnvironmentRemote, home-based with flexible hoursRemote, home-based with similar flexible scheduling
Employer & Industry UsageHealthcare insurance provider, focusing on member supportHealthcare insurance and benefits management, focusing on member assistance

Both roles involve remote customer service within the healthcare insurance industry, requiring similar credentials and offering flexible, home-based work environments. The main difference lies in the specific employer and brand focus, with Humana and UnitedHealth Group being distinct healthcare providers. Candidates interested in healthcare customer support can expect comparable job requirements and work conditions in both roles.

What are popular job titles related to Remote Humana Customer Service jobs in Calera, AL?

For Remote Humana Customer Service jobs in Calera, AL, the most frequently searched job titles are:

What job categories do people searching Remote Humana Customer Service jobs in Calera, AL look for?

The top searched job categories for Remote Humana Customer Service jobs in Calera, AL are:

What cities near Calera, AL are hiring for Remote Humana Customer Service jobs?

Cities near Calera, AL with the most Remote Humana Customer Service job openings:

Remote Humana Customer Service jobs near you
Infographic showing various Remote Humana Customer Service job openings in Calera, AL as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 100% Remote job distribution, with an average salary of $36,263 per year, or $17.4 per hour.

100% Remote - Licensed Health Insurance Agent

Balance Staffing- Call Center

Alabaster, AL • Remote

$21.50/hr

Full-time

Medical, Dental, Vision, PTO

Posted 14 days ago

Job description

At Balance Staffing we’re obsessed with your success! Let us help you achieve your career dreams.

Job Title: Licensed Insurance Sales Agent

Type of Role: Temporary/Seasonal Direct Hire - Ending December 8th 2026

Expected Length of Contract: 1 - 3 months

Shift / Hours: Sift will be within these hours of operation - Monday - Saturday, 8am EST - 9pm EST, overtime presented based on business needs

Training: M-F 4 weeks classroom 1 week of nesting

Location: Work from Home -

Pay: $21.50 (NO BONUS OFFERED)

This role is a fast-paced and rewarding job assisting with inbound customers seeking to sign up for new life and/or health insurance polices, or upgrade current policies. Active listening, empathy, and upselling are all effective skillsets for a successful season.

Role and Responsibilities:

  • Answering a high number of inbound calls from new and current clients - selling Medicare products through the specified carrier during the Annual Enrollment Period (AEP)
  • Humana only - **Assist members through CHAT communications and inbound calls
  • Assisting customers with selecting a plan
  • Answering customer questions
  • Building and maintaining customer relationships
  • Respond to requests for assistance and/or possible processing of payments
  • Track all call related information for auditing and reporting purposes
  • Provide feedback on call issues
  • Upsell if required
  • Keeping records confidential

Skills and Experience:

  • Active “Health Insurance License” 
    • Must have resident license in the state you are currently living in
    • Must be valid / can not expire or be up for renewal before 12/8/26
  • AEP Experience and Sales Experience preferred
  • Ability to work full time. (48 hours a week, 5~6 days a week)
  • Open availability between hours of operation is required
  • At least 1 year’s Customer Service experience minimum
  • Logical problem-solving skills
  • Ability to type 25 wpm / Humana only - 45 WPM for Chat Roles
  • 18 years of age or older
  • High School Diploma or equivalent
  • Ability to use Windows operating systems
  • Basic Computer Knowledge/Skills

**Requirements to Work from Home:

  • Quiet, distraction free & Professional Workplace
  • Minimum subscribed download rate equals or exceeds 35.0 Mbps 
    • Minimum subscribed upload rate equals or exceeds 15.0 Mbps 
    • ISP must have no packet loss and ping under 30ms
    • MUST provide screenshot of home internet speed that includes the type of internet provider they use
    • Only accept results from www.Speedtest.net:

Perks and Benefits:

Full paid training provided 
Benefits after 60 days 
Potential direct hire opportunities after conclusion of season/successful assignment

Company Description

Balance Staffing is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other characteristic protected by federal or state law.