Remote Human Services Jobs in Rensselaer, NY (NOW HIRING)

Level III Business Analyst (Integrated Eligibility System)

Location: Albany, NY (Hybrid/Remote Eligible)
Employment Type: Full-Time / Contract
Experience Level: Senior (Level III)

About Diverse Agile Solutions

Diverse Agile Solutions (DAS) is a certified Minority Business Enterprise (MBE) specializing in delivering innovative technology solutions to federal, state, and commercial clients. We provide highly skilled professionals in Business Analysis, Agile Transformation, Cloud Solutions, Cybersecurity, Software Development, Data Analytics, and IT Staff Augmentation.

At DAS, we are committed to helping organizations modernize technology, improve business processes, and deliver mission-critical solutions that create lasting value.

Position Overview

Diverse Agile Solutions is seeking an experienced Level III Business Analyst to support a large-scale Integrated Eligibility System (IES) initiative within a Health and Human Services environment. This senior-level role requires a highly skilled Business Analyst with extensive experience gathering and documenting complex business requirements, collaborating with executive stakeholders, and supporting enterprise modernization initiatives.

The successful candidate will work closely with business owners, subject matter experts, project managers, architects, developers, and testing teams to translate business needs into functional requirements while ensuring technology solutions align with organizational objectives.

This position offers flexible telecommuting opportunities. Approved consultants may work remotely for more than 50% of their scheduled hours, with the possibility of 100% remote work. Individuals approved for fully remote work must attend monthly meetings in Albany, NY, and participate in major project milestone meetings as required.

Key Responsibilities

• Lead business requirements gathering sessions with stakeholders and subject matter experts.
• Analyze complex business processes and identify opportunities for improvement.
• Elicit, document, validate, and manage functional and system requirements.
• Develop business process documentation, including As-Is and To-Be workflows.
• Create user stories, functional specifications, process models, and business documentation.
• Collaborate with technical teams to ensure requirements are accurately translated into technical solutions.
• Support Agile software development and Continuous Integration/Continuous Deployment (CI/CD) initiatives.
• Analyze existing systems, business rules, and legacy applications to support modernization efforts.
• Facilitate stakeholder meetings, workgroups, and solution validation sessions.
• Assist with solution planning, change management, and business process improvements.
• Ensure delivered solutions align with organizational goals, regulatory requirements, and project objectives.
• Support User Acceptance Testing (UAT), defect analysis, and implementation activities.
• Perform additional duties as assigned.

Required Qualifications

• Minimum 7 years of experience working on complex information technology projects.
• Minimum 2 years serving in a leadership role as a Business Analyst.
• At least 7 years of experience performing client-focused business analysis and requirements management.
• Demonstrated experience:
  • Conducting business requirements gathering sessions.
  • Analyzing and documenting business and system requirements.
  • Validating requirements for Agile and CI/CD environments.
  • Preparing recommendations for technology solutions based on business needs.
• Minimum 2 years of experience supporting an Integrated Eligibility System (IES) program within a Health and Human Services environment.
• Experience supporting Child Support workstreams within an Integrated Eligibility System.

Preferred Qualifications

• Seven or more years supporting large-scale government modernization initiatives.
• Extensive experience analyzing legacy applications, business rules, and complex functional domains.
• Strong knowledge of Human Services and Child Support business processes.
• Experience creating:
  • As-Is and To-Be business process models
  • User stories
  • Functional specifications
  • Wireframes
  • Business process documentation
• Experience using Blueprint or comparable requirements management tools.
• Proven ability to facilitate stakeholder workshops and executive-level meetings.
• Experience supporting web-based, client-facing enterprise applications.
• Strong analytical, communication, and problem-solving skills.
• Experience working within Agile and Scrum environments.

Preferred Technical Skills

• Business Process Modeling
• Requirements Management
• User Story Development
• Blueprint (or similar requirements management platforms)
• Agile / Scrum
• CI/CD methodologies
• Microsoft Office Suite
• Visio or equivalent process modeling tools
• Jira, Azure DevOps, or similar Agile project management tools

Why Join Diverse Agile Solutions?

At DAS, you'll have the opportunity to contribute to meaningful government modernization initiatives while collaborating with talented professionals who value innovation, integrity, and continuous improvement. We offer challenging projects, flexible work arrangements, and opportunities for professional growth.

Equal Opportunity Employer

Diverse Agile Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable federal, state, or local law.

Apply Today

If you're a senior Business Analyst with experience supporting Integrated Eligibility Systems, Human Services programs, and enterprise modernization efforts, we'd love to hear from you. Apply today and become part of a team dedicated to delivering innovative technology solutions that make a lasting impact.

Employment Type: FULL_TIME