ZipRecruiter

Log In

2

Remote Human Service Jobs in Erie, PA (NOW HIRING)

Definiti

People Operations Specialist

Erie, PA · On-site +1

$49K - $66K/yr

Definiti is a national retirement services company that helps clients manage and administer their ... Experience supporting remote employees preferred * SHRM-CP, PHR, or related HR certification is a ...

ABB

Global Product Manager - Advisory Services

Erie, PA · Remote

$119K - $190K/yr

Remote Key Responsibilities * Own and grow the U.S. Advisory Services portfolio (Arc Flash Risk ... EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected ...

New

ABB

Protection and Control Engineer

Erie, PA · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... ABB's Service Division partners with our customers to improve the availability, reliability ...

ABB

Senior Project Engineer

Erie, PA · Remote

$101K - $132K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

ABB

VFD Support Specialist II

Erie, PA · Remote

... Drive Services. The area of technical support includes but is not limited to Variable Frequency ... Hybrid #LI-Hybrid in New Berlin, WI / Remote in the United States. #LI-Remote Your role and ...

New

ABB

Sr. Technical Trainer

Erie, PA · Remote

Remote , USA Your role and responsibilities: In the role of Sr. Technical Trainer , you will be the ... Deliver exceptional customer service throughout the training journey * Collaborate with Subject ...

Xplor

Account Executive

Erie, PA · On-site +1

$100K/yr

Experienced in sales (door-to-door, merchant services, or similar preferred) Compensation for Xplor ... good human Location : You can work fully remote in this position, provided you have eligible ...

Xplor

Account Executive

Erie, PA · On-site +1

Experienced in sales (door-to-door, merchant services, or similar preferred) Compensation for Xplor ... good human Location : You can work fully remote in this position, provided you have eligible ...

All JobsHuman Service JobsRemote Human Service JobsRemote Human Service Jobs in Erie, PA

Remote Human Service information

See Erie, PA salary details

$30.5K

$60.4K

$102.7K

How much do remote human service jobs pay per year?

As of Aug 30, 2026, the average yearly pay for remote human service in Erie, PA is $60,362.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $67,800.00 per year, depending on experience, location, and employer.

What is a remote human service?

Remote human service jobs are positions that involve helping individuals and communities access social services, support, and resources, but are performed from a remote or home-based location. These roles can include case managers, counselors, social workers, crisis hotline operators, and support coordinators, among others. Remote human service professionals use phone calls, emails, video conferencing, and online platforms to assist clients, coordinate care, and provide guidance. This setup offers flexibility for both workers and clients, while still striving to deliver essential social services effectively.

What are the key skills and qualifications needed to thrive as a remote human service professional?

To thrive as a Remote Human Service Professional, you need a background in social work, psychology, or a related field, often supported by a relevant degree and experience in case management or client support. Familiarity with case management software, secure communication platforms, and sometimes certifications like Certified Social Worker (CSW) or Licensed Professional Counselor (LPC) are typically required. Outstanding soft skills include empathy, active listening, adaptability, and clear virtual communication to effectively support clients remotely. These skills and qualifications are essential for delivering timely, effective assistance and maintaining strong client relationships in a virtual environment.

What is the difference between Remote Human Service vs Remote Social Worker?

AspectRemote Human ServiceRemote Social Worker
Required CredentialsVaries; often includes certifications in human services or related fieldsTypically requires a state license and a degree in social work (BSW or MSW)
Work EnvironmentOnline platforms, telehealth, community organizationsTelehealth, client homes (if applicable), agencies
Employer & Industry UsageNonprofits, government agencies, healthcare providersHospitals, clinics, government social services
Common Search & Comparison IntentUnderstanding roles, certifications, and job dutiesClarifying licensing, responsibilities, and work scope

Remote Human Service roles focus on providing support and resources through various online platforms, often requiring general certifications. Remote Social Workers typically need specific licensure and handle more clinical responsibilities. Both roles serve community needs but differ in credentials and scope.

What cities near Erie, PA are hiring for Remote Human Service jobs?

Cities near Erie, PA with the most Remote Human Service job openings:

Remote Human Service jobs near you
Infographic showing various Remote Human Service job openings in Erie, PA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $60,362 per year, or $29 per hour.

People Operations Specialist

Erie, PA • On-site, Remote

Definiti
See more jobs at Definitiexternal

$49K - $66K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Job Type
Full-time
Description
Why join our team at Definiti? If you enjoy tackling challenges and believe in delivering exceptional client service, Definiti may be perfect for you. You can make a difference by helping to improve and secure many retirements, while also helping to grow a dynamic organization. Most roles are fully remote, so you need to be comfortable using technology, be productive in a home office with a reliable internet connection to stay in touch with your team and deliver high-quality service to our clients. Definiti supports your professional growth through comprehensive training and industry credentials and certifications.
Definiti is a national retirement services company that helps clients manage and administer their retirement plans. We help clients define what's possible and what's next for their retirement plans.
PURPOSE OF POSITION
The People Operations Specialist supports the day-to-day administration and execution of People and Culture programs and processes, including employee lifecycle administration, benefits and leave support, payroll preparation, HRIS updates, reporting support, documentation, employee activities and communications. This role helps ensure recurring People Operations work is completed accurately, consistently, and on time so employees have a positive experience and Definiti maintains reliable, scalable processes. The People Operations Specialist follows established procedures, manages transaction-level work, identifies issues requiring escalation, and contributes to process improvements that strengthen efficiency, consistency, and the employee experience.
PRIMARY DUTIES AND RESPONSIBILITIES
Employee Lifecycle Administration
• Coordinate new hire processing and onboarding logistics, including required documentation, system updates, coordination with supervisors and internal partners, and facilitating orientation meetings
  • Coordinate offboarding activities and exit interview processes
  • Process employment verification requests
  • Maintain personnel records and electronic employee files
  • Support employee changes including promotions, transfers, compensation changes, and status changes

Benefits and Leave Administration
  • Support day-to-day benefits administration activities
  • Assist employees with benefit enrollment questions and issue resolution
  • Coordinate benefit vendor communications as directed
  • Administer leave processes and documentation
  • Track leave activity and maintain accurate records
  • Support annual open enrollment execution activities

Payroll and HRIS Support
  • Process approved compensation-related employee changes and maintain accurate supporting documentation
  • Prepare and audit payroll changes for processing
  • Maintain employee information within the HRIS
  • Enter personnel transactions accurately and timely
  • Validate HRIS data accuracy and assist with routine audits
  • Support employee and manager HRIS inquiries

Reporting and Program Administration
  • Generate recurring People & Culture reports
  • Support survey administration and related follow-up activities, including preparing materials, coordinating timing, tracking responses, and maintaining documentation
  • Assist with employee activities, engagement initiatives, and coordination of related logistics
  • Support recurring people processes and annual cycles
  • Prepare presentations, communications, and documentation related to people initiatives

Operational Support
  • Maintain department documentation and file structures
  • Assist with audit preparation and documentation requests
  • Recommend process improvements to increase efficiency and consistency
  • Maintain confidentiality of employee and company information

Requirements
COMPETENCIES REQUIRED
  • Ability to work in a fast-changing environment supporting continued company growth, remote operations, and acquisition activity
  • Strong verbal and written communication skills and the ability to build rapport with employees, supervisors, vendors, and teammates in a remote environment
  • Strong planning and organizational skills with the ability to manage multiple priorities and meet deadlines while following established processes
  • Strong attention to detail and commitment to data accuracy, documentation quality, and process consistency
  • Ability to maintain confidentiality and exercise sound judgment when handling employee, payroll, benefits, and company information
  • Ability to identify issues, recognize when escalation is appropriate, and communicate concerns effectively
  • Commitment to customer service and creating a positive employee experience through responsive, accurate, and professional support

EDUCATION AND QUALIFICATIONS
  • High school diploma or GED required
  • Associate's or Bachelor's degree in Human Resources, Business Administration, or related field preferred
  • 2-4 years of People Operations, Human Resources, Payroll, Benefits Administration, HRIS Administration, or related experience required
  • Experience processing employee lifecycle transactions, maintaining employee records, or supporting payroll, benefits, leave administration, or HRIS activities required
  • HRIS experience required; Paylocity experience a plus
  • Intermediate Microsoft Office skills required, including Outlook, Word, PowerPoint, and Excel; ability to navigate web-based systems required
  • Experience working in a multi-state environment preferred
  • Experience supporting remote employees preferred
  • SHRM-CP, PHR, or related HR certification is a plus
  • Working knowledge of employment law, compliance requirements, and HR best practices is a plus

REMOTE WORKING REQUIREMENTS
As a remote-first company, we have compiled expectations for a successful remote work environment:
  • Ability to build rapport with others remotely while working productively with limited in-person interaction
  • Have access to a reliable and consistently strong, high-speed internet connection suitable for remote work. A stable, high-speed internet connection is essential for effective communication, collaboration, and productivity while working remotely
  • Designate a quiet, and well-lit space free of as many distractions as possible
  • Be online and available to work during designated business hours in local time zone
  • Accustomed to using Microsoft Teams (or similar virtual-meeting applications) to meet with colleagues regularly on video and use the chat feature for quick communications. We utilize many Microsoft Teams features (such as Channels and file storage) for announcements, relevant conversations, and file sharing. Familiarity with Microsoft Teams is a plus
  • Accustomed with file-storage and file-sharing tools such as Microsoft SharePoint

BENEFITS
Definiti has a dynamic, growth-focused culture, and we are committed to offering attractive employee-centric benefits, including:
  • A virtual-first work philosophy for most jobs
  • 401(k) with up to 4% match
  • Flexible PTO allows you to take the time you need for wellness, vacations, and personal matters. We foster a trusting environment where employees manage their workloads responsibly. Time off doesn't accrue.
  • 12 paid holidays, 2 paid floating holidays, and your birthday is a holiday
  • Paid Parental Leave
  • A variety of medical, dental and vision plan options including Definiti subsidized premiums
  • Company-paid life insurance and short-term disability insurance
  • Bonus plan eligibility

Apply