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Remote Human Service Jobs in Augusta, GA (NOW HIRING)

HSS Careers

Remote Insurance Agent

Augusta, GA · Remote

$69K/yr

Previous sales or customer service experience * Strong interpersonal and relationship-building ... These tools support and do not replace human decision-making. By applying, you consent to the ...

HSS Careers

Remote Sales Agent

Augusta, GA · Remote

$69K/yr

Previous sales or customer service experience * Strong interpersonal and relationship-building ... These tools support and do not replace human decision-making. By applying, you consent to the ...

HSS Careers

Remote Sales Agent

Augusta, GA · Remote

$69K/yr

Previous sales or customer service experience * Strong interpersonal and relationship-building ... These tools support and do not replace human decision-making. By applying, you consent to the ...

HSS Careers

Remote Sales Agent

Augusta, GA · Remote

$69K/yr

Previous sales or customer service experience * Strong interpersonal and relationship-building ... These tools support and do not replace human decision-making. By applying, you consent to the ...

HSS Careers

Remote Insurance Agent

Augusta, GA · Remote

$69K/yr

Previous sales or customer service experience * Strong interpersonal and relationship-building ... These tools support and do not replace human decision-making. By applying, you consent to the ...

HSS Careers

Remote Sales Agent

Augusta, GA · Remote

$69K/yr

Previous sales or customer service experience * Strong interpersonal and relationship-building ... These tools support and do not replace human decision-making. By applying, you consent to the ...

HSS Careers

Remote Insurance Agent

Augusta, GA · Remote

$69K/yr

Previous sales or customer service experience * Strong interpersonal and relationship-building ... These tools support and do not replace human decision-making. By applying, you consent to the ...

HSS Careers

Remote Insurance Agent

Augusta, GA · Remote

$69K/yr

Previous sales or customer service experience * Strong interpersonal and relationship-building ... These tools support and do not replace human decision-making. By applying, you consent to the ...

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Showing results 1-20

All JobsHuman Service JobsRemote Human Service JobsRemote Human Service Jobs in Augusta, GA

Remote Human Service information

See Augusta, GA salary details

$29.6K

$58.6K

$99.6K

How much do remote human service jobs pay per year?

As of Aug 29, 2026, the average yearly pay for remote human service in Augusta, GA is $58,566.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,600.00 and $65,800.00 per year, depending on experience, location, and employer.

What is a remote human service?

Remote human service jobs are positions that involve helping individuals and communities access social services, support, and resources, but are performed from a remote or home-based location. These roles can include case managers, counselors, social workers, crisis hotline operators, and support coordinators, among others. Remote human service professionals use phone calls, emails, video conferencing, and online platforms to assist clients, coordinate care, and provide guidance. This setup offers flexibility for both workers and clients, while still striving to deliver essential social services effectively.

What are the key skills and qualifications needed to thrive as a remote human service professional?

To thrive as a Remote Human Service Professional, you need a background in social work, psychology, or a related field, often supported by a relevant degree and experience in case management or client support. Familiarity with case management software, secure communication platforms, and sometimes certifications like Certified Social Worker (CSW) or Licensed Professional Counselor (LPC) are typically required. Outstanding soft skills include empathy, active listening, adaptability, and clear virtual communication to effectively support clients remotely. These skills and qualifications are essential for delivering timely, effective assistance and maintaining strong client relationships in a virtual environment.

What is the difference between Remote Human Service vs Remote Social Worker?

AspectRemote Human ServiceRemote Social Worker
Required CredentialsVaries; often includes certifications in human services or related fieldsTypically requires a state license and a degree in social work (BSW or MSW)
Work EnvironmentOnline platforms, telehealth, community organizationsTelehealth, client homes (if applicable), agencies
Employer & Industry UsageNonprofits, government agencies, healthcare providersHospitals, clinics, government social services
Common Search & Comparison IntentUnderstanding roles, certifications, and job dutiesClarifying licensing, responsibilities, and work scope

Remote Human Service roles focus on providing support and resources through various online platforms, often requiring general certifications. Remote Social Workers typically need specific licensure and handle more clinical responsibilities. Both roles serve community needs but differ in credentials and scope.

What are the most commonly searched types of Human Service jobs in Augusta, GA?

The most popular types of Human Service jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Remote Human Service jobs?

Cities near Augusta, GA with the most Remote Human Service job openings:

Remote Human Service jobs near you
Infographic showing various Remote Human Service job openings in Augusta, GA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $58,566 per year, or $28.2 per hour.

Customer Service Representative (Remote)

Balance Staffing - Austin

Augusta, GA • Remote

$14 - $14.50/hr

Full-time

Medical, Dental, Vision

Posted 24 days ago

Job description

Job Description:

Customer Service Representative (Remote)

Pay:

  • $14.00/hour during training
  • $14.50/hour once in production

Position Overview

In this role, you will use your excellent customer service skills, patience, and compassion to answer inbound calls from members regarding their healthcare benefits. You will assist customers by answering questions, providing accurate information, and delivering a positive customer experience.

In addition to your hourly pay, you may have opportunities to earn performance-based incentives. Benefits include medical, dental, vision, 401(k), and paid time off (PTO).

Key Responsibilities

  • Professionally handle a high volume of inbound customer calls.
  • Gather customer information accurately and efficiently.
  • Assess customer needs and provide appropriate solutions.
  • Educate customers on products, services, and healthcare benefits.
  • Navigate multiple computer systems simultaneously.
  • Meet attendance, productivity, and performance expectations.
  • Resolve customer concerns whenever possible using one-call resolution.
  • Follow company policies while maintaining a customer-focused approach.
  • Document customer interactions accurately.
  • Identify opportunities to improve processes and customer experience.
  • Adapt to changes in procedures and business needs.
  • Be available to work weekends, holidays, and overtime as needed.

Qualifications

  • High school diploma or GED required.
  • Ability to pass a background check and drug screening.
  • Healthcare or medical terminology experience is a plus.
  • Strong customer service and communication skills.
  • Excellent problem-solving and decision-making abilities.
  • Comfortable working with senior citizens.
  • Ability to identify customer needs and explain available services.
  • Reliable attendance and dependability.
  • Team-oriented with a positive attitude.
  • Flexible schedule, including evenings, weekends, holidays, and occasional overtime.
  • Dedicated home workspace that is quiet and free from distractions.

Work-from-Home Requirements

Internet

  • Wired Ethernet connection required (wireless is not permitted).
  • Minimum internet speed:
    • 50 Mbps download
    • 10 Mbps upload
  • DSL, Cable, or Fiber Optic internet only.
  • Satellite, microwave, and cellular hotspot internet are not permitted.

Equipment

You will provide:

  • One (1) 21" monitor
  • Compatible wired headset (approved models will be shared during the interview process)

Company will provide:

  • One (1) 21" monitor
  • Keyboard
  • Mouse
  • Webcam

If you're passionate about helping others and delivering outstanding customer service, we'd love to hear from you!

Company Description

Balance Staffing is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other characteristic protected by federal or state law.