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Remote Human Computer Interaction Research Jobs in Iowa

Genpact

Sr. Associate - Customer Care - Voice 5B

Guss, IA · Remote

$19.25 - $26.25/hr

Research account activity and utilize available tools and systems to identify and resolve customer ... COPC Inc., Professional Customer Service - SMG/KRC Poland Human ResourcesSMG/KRC Poland Human ...

Genpact

Associate - Customer Care - Voice 5A

Guss, IA · Remote

$14.50 - $20/hr

Research account activity and utilize available tools and systems to identify and resolve customer ... COPC Inc., Professional Customer Service - SMG/KRC Poland Human ResourcesSMG/KRC Poland Human ...

Genpact

Associate - Customer Care - Non - Voice 5A

Guss, IA · Remote

$14.50 - $20/hr

Review, research, and validate requests received from customers, financial institutions, internal ... Human ResourcesSMG/KRC Poland Human Resources, Supply Chain Design Certification - LinkedIn ...

Corvel

Indemnity Claims Specialist

West Des Moines, IA · Remote

$51K - $83K/yr

Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including ... human rights commission. Copies of job postings will be kept on file. #LI-Remote

The Art of Education

Mid-Market Sales Manager

Osage, IA · Remote

POSITION DETAILS Structured as a remote full-time, exempt, salaried position with a competitive ... Willingness to conduct research in order to find key intel or data that would influence individual ...

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Remote Human Computer Interaction Research information

What are the key skills and qualifications needed to thrive as a Remote Human Computer Interaction (HCI) Researcher, and why are they important?

To thrive as a Remote Human Computer Interaction Researcher, you need a solid background in HCI, user experience (UX) design, psychology, or computer science, often supported by an advanced degree and experience with research methodologies. Familiarity with tools like Figma, usability testing platforms, statistical analysis software (e.g., SPSS, R), and qualitative data analysis systems is commonly required. Strong analytical thinking, collaboration, and clear communication skills are crucial for synthesizing findings and working with cross-functional teams. These competencies are vital for producing actionable insights that improve technology usability and enhance user satisfaction in remote and digital environments.

What are the typical challenges faced when conducting Human Computer Interaction (HCI) research remotely, and how can they be overcome?

One common challenge in remote HCI research is ensuring effective participant engagement and data quality without in-person interaction. Researchers often need to design clear instructions, choose reliable online tools for usability testing, and anticipate technical issues that participants may face. Collaborating with team members across different time zones can also require flexible communication strategies and thorough documentation. Leveraging collaborative platforms and scheduling regular check-ins can help maintain project momentum and foster a supportive virtual team environment.

What is remote human-computer interaction research?

Remote human-computer interaction (HCI) research involves studying how people interact with computers and digital devices while participants and researchers are in different locations. This approach typically uses online tools and platforms to conduct experiments, usability studies, and interviews. Remote HCI research allows for greater diversity in participants, cost savings, and flexibility in data collection. It is especially useful for studying technology use in natural, real-world settings.

What is the difference between Remote Human Computer Interaction Research vs Remote User Experience Designer?

AspectRemote Human Computer Interaction ResearchRemote User Experience Designer
CredentialsTypically requires a degree in HCI, Psychology, or related fields; research experienceRequires a background in Design, Psychology, or Human Factors; portfolio often needed
Work EnvironmentPrimarily research labs, universities, or corporate R&D teams; focus on studies and experimentsDesign studios, corporate teams, or freelance; focus on creating user interfaces and prototypes
Industry UsageUsed in academia, tech companies, and research institutions to improve technology usabilityCommon in tech, software, and product companies to enhance user experience and interface design

Remote Human Computer Interaction Research focuses on studying how humans interact with computers through experiments and research, often in academic or R&D settings. In contrast, Remote User Experience Designers apply design principles to create user-friendly interfaces, emphasizing visual and functional aspects. Both roles require understanding user needs but differ in their approach—research vs. design implementation.

What are popular job titles related to Remote Human Computer Interaction Research jobs in Iowa? For Remote Human Computer Interaction Research jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Remote Human Computer Interaction Research jobs in Iowa look for? The top searched job categories for Remote Human Computer Interaction Research jobs in Iowa are:
What cities in Iowa are hiring for Remote Human Computer Interaction Research jobs? Cities in Iowa with the most Remote Human Computer Interaction Research job openings:
Remote Human Computer Interaction Research jobs near you

New Business Customer Contact Representative I

Fidelity & Guaranty Life Insurance Company

Des Moines, IA • Remote

$15.50 - $21.25/hr

Full-time

Posted 25 days ago

Job description

Job Summary

This position is responsible for managing a large volume of inbound calls in a timely manner, providing accurate information to phone inquiries regarding Life and Annuity new business. This position has no supervisory responsibilities.

Duties and Responsibilities

  • Professionally handle incoming calls and ensure that inquiries and issues are resolved promptly, thoroughly and efficiently. Efficiently research and document call reason and resolution, with focus on privacy regulations, processes and procedures
  • Handle inquiries in the best interest of the customer and company
  • Provide quality service and support to a variety of areas including but not limited to Financial Advisors, Policy Holders, and Internal Business Partners
  • Some administrative tasks/duties

Experience and Education Requirements

  • High School Diploma
  • 0-1 years of experience working in a service center, sales support team and/or other previous industry experience preferred.

Knowledge, Skills & Abilities

  • Demonstrates basic understanding of how F&G is structured and the products/service offerings within respective coverage area.
  • Maintains effectiveness in a changing internal environment, such as assignment to a new role or functional group.
  • Handles customer questions and concerns in a timely and professional manner.
  • Demonstrates an awareness of workloads, assists team members regardless of who owns the task.
  • Begins to develop skillset to frame message to audience appropriately with coaching and guidance.
  • Develops awareness of new techniques, methods, and practices.
  • Demonstrates basic awareness and understanding of digital techniques, methods, and tools used at F&G.
  • Interacts with customers appropriately on an as-needed basis.
  • Asks thoughtful questions to understand business objectives or desired outcomes.
  • Demonstrates ability to self-organize, set priorities, and manage workload.
  • Demonstrates basic understanding of how current job fits into the organizational vision.
  • Demonstrates awareness of workload and shares updates on availability with manager
  • Understands and works to improve basic processes and systems.
  • Understands basic data concepts.
  • Accepts and owns assigned project tasks; understands impact within the team or organization.
  • Understands expectations for interaction with vendors
  • Contributes to deliverables by executing work and providing team members with appropriate status updates.
  • Demonstrates risk awareness and understands risk mitigation strategies.

Other Requirements:

  • Perform other functions, duties and projects as assigned
  • Regular and punctual attendance
  • Some travel may be required (less than 10%)

#LI-MB1 #LI-Remote

Additional Information

Work Environments

F&G believes in an employee-centric flexible environment, which is why we offer the ability for in-office, hybrid and remote work arrangements. During the hiring process, you'll work with your leader to decide what works best for your role.

F&G complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities, unless such accommodation would cause an undue hardship for F&G. If reasonable accommodation is needed to participate in the job application or interview process, please contact talentacquisition@fglife.com.

Join our employee-centric hybrid work environment: F&G Careers

About F&G

Since 1959, Fidelity & Guaranty Life Insurance Company (F&G) has offered annuity and life insurance products to those who are seeking security in retirement and protection during life's unexpected events.

As a national Top Workplace1, an Iowa Top Workplace2 and a proud equal opportunity employer, F&G team members are empowered, collaborative, dynamic and authentic. We believe that by embracing these values, we will continue to build and strengthen the company while continuing to be a great place to work.

1Top Workplaces USA 2022 – 2023

2Des Moines Register Top Workplaces 2018 – 2022

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