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Remote Hp Printer Technician Jobs (NOW HIRING)

Darkhorse Tech, Inc.

IT Field Technician

Syracuse, NY · On-site +1

$48K - $55K/yr

With technicians on the ground throughout the country we offer in-person as well as remote support ... Set up, troubleshoot, and configure PCs, printers, peripherals, and network equipment * Handle ...

Darkhorse Tech

IT Field Technician

Charlotte, NC · On-site +1

$48K - $55K/yr

With technicians on the ground throughout the country we offer in-person as well as remote support ... Set up, troubleshoot, and configure PCs, printers, peripherals, and network equipment * Handle ...

Darkhorse Tech, Inc.

IT Field Technician

Charlotte, NC · On-site +1

$48K - $55K/yr

With technicians on the ground throughout the country we offer in-person as well as remote support ... Set up, troubleshoot, and configure PCs, printers, peripherals, and network equipment * Handle ...

Enterprise Integration

Be Seen First

IT Service Desk Technician ( REMOTE )

Jacksonville, FL · Remote

$16 - $18/hr

Service Desk Technician ( REMOTE ) LOCATION: REMOTE Purpose: Verbally consult with end-users to ... Desktops, laptops, wireless devices, network printers, servers, routers, switches, and firewalls ...

Koenig & Bauer US, Inc

Technician/Mechanic

Magna, UT · Remote

$27 - $46/hr

... print! Location: 100% Remote with nearly 100% business travel domestically Reports to: Service ... The Service Technician-Mechanic travels to customer locations to install, maintain, upgrade ...

Koenig & Bauer US, Inc

Technician/Mechanic

Crestwood, KY · Remote

$27 - $46/hr

... print! Location: 100% Remote with nearly 100% business travel domestically Reports to: Service ... The Service Technician-Mechanic travels to customer locations to install, maintain, upgrade ...

Koenig & Bauer US, Inc

Technician/Mechanic

Green Bay, WI · Remote

$27 - $46/hr

... print! Location: 100% Remote with nearly 100% business travel domestically Reports to: Service ... The Service Technician-Mechanic travels to customer locations to install, maintain, upgrade ...

Koenig & Bauer US, Inc

Technician/Mechanic

Bellevue, KY · Remote

$27 - $46/hr

... print! Location: 100% Remote with nearly 100% business travel domestically Reports to: Service ... The Service Technician-Mechanic travels to customer locations to install, maintain, upgrade ...

Koenig & Bauer US, Inc

Technician/Mechanic

Chicago, IL · Remote

$27 - $46/hr

... print! Location: 100% Remote with nearly 100% business travel domestically Reports to: Service ... The Service Technician-Mechanic travels to customer locations to install, maintain, upgrade ...

Koenig & Bauer US, Inc

Technician/Mechanic

Medina, WA · Remote

$27 - $46/hr

... print! Location: 100% Remote with nearly 100% business travel domestically Reports to: Service ... The Service Technician-Mechanic travels to customer locations to install, maintain, upgrade ...

Koenig & Bauer US, Inc

Technician/Mechanic

Decatur, GA · Remote

$27 - $46/hr

... print! Location: 100% Remote with nearly 100% business travel domestically Reports to: Service ... The Service Technician-Mechanic travels to customer locations to install, maintain, upgrade ...

Koenig & Bauer US, Inc

Technician/Mechanic

Hartford, CT · Remote

$27 - $46/hr

... print! Location: 100% Remote with nearly 100% business travel domestically Reports to: Service ... The Service Technician-Mechanic travels to customer locations to install, maintain, upgrade ...

Gourmet Trading Company

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IT Helpdesk Technician Tier 1

Redondo Beach, CA · Remote

$20 - $26/hr

Provide Leve 1 helpdesk support by pone, email, Teams, remote tools, and in-person/site visits ... Sup up, deploy, troubleshoot, and maintain, computers, mobile devices, printers, scanners ...

iT1

Service Desk Technician I

Assists users in adding and changing network printers. * Provides technical support for VPN ... Troubleshoots remote access connectivity problems. * Demonstrates and actively promotes an ...

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Remote Hp Printer Technician information

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How much do remote hp printer technician jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote hp printer technician in the United States is $24.78, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $28.85 per hour, depending on experience, location, and employer.

What does a Remote HP Printer Technician do?

A Remote HP Printer Technician provides technical support and troubleshooting services for HP printers from a remote location. They assist customers via phone, chat, or email to diagnose printer problems, guide users through setup and maintenance, and help resolve issues such as connectivity problems, paper jams, and print quality concerns. These technicians may also provide software and driver installation support, firmware updates, and help with network configuration for both home and business users. Their goal is to ensure that customers can effectively use and maintain their HP printers without needing an on-site visit.

What are the key skills and qualifications needed to thrive as a remote HP printer technician?

A Remote HP Printer Technician needs technical expertise in printer hardware, networking, troubleshooting, and typically a certification such as CompTIA A+ or HP-specific credentials. Familiarity with remote support tools, diagnostic software, and ticketing systems is essential for efficient problem resolution. Strong communication, patience, and customer service skills help technicians guide users through troubleshooting and maintain positive client relationships. These competencies enable timely, effective support and ensure customer satisfaction in a remote work environment.

What are some common challenges faced by remote HP printer technicians, and how can they be addressed?

Remote HP Printer Technicians often encounter challenges such as diagnosing issues without physical access to the device, navigating varied customer technical skill levels, and managing multiple support requests simultaneously. To address these challenges, technicians typically rely on robust remote diagnostic tools, clear communication skills, and structured troubleshooting protocols. Proactively guiding clients through step-by-step solutions and utilizing detailed documentation can also help ensure efficient problem resolution and customer satisfaction.

What is the difference between Remote Hp Printer Technician vs Remote Printer Support Specialist?

AspectRemote Hp Printer TechnicianRemote Printer Support Specialist
CertificationsHP Certified Technician, CompTIA A+General IT certifications, Customer Service skills
Work EnvironmentTechnical troubleshooting, hardware/software repairCustomer support, issue diagnosis, software setup
Industry UsagePrimarily in printing and IT servicesBroader tech support across various devices

The Remote Hp Printer Technician focuses on diagnosing and repairing HP printers remotely, requiring technical certifications. In contrast, the Remote Printer Support Specialist handles a wider range of printer brands and customer support tasks. Both roles involve remote work but differ in technical depth and scope.

Does HP offer remote jobs?

HP offers remote job opportunities, including roles such as remote HP Printer Technicians, which often require technical skills and certifications. These positions typically involve troubleshooting and support tasks that can be performed remotely with the right tools and internet connection.
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Remote Hp Printer Technician jobs near you
Infographic showing various Remote Hp Printer Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, 3% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $51,546 per year, or $24.8 per hour.

IT Field Technician

Darkhorse Tech, Inc.

Syracuse, NY • On-site, Remote

$48K - $55K/yr

Full-time

Re-posted 25 days ago

Darkhorse Tech rating

9.6

Company rating: 9.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

3rd of 224 rated it services

Job description

About Darkhorse Tech
Darkhorse Tech provides comprehensive Dental-Specific IT services to our clients including ongoing support (Managed Services), startup projects & expansions (planning, design, buildouts) as well as software & hardware sales and maintenance.
As a leader in the industry, we have created and continue to foster relationships with all leading-edge technology companies servicing the Dental community. Our company was created by founder and CEO, Reuben Kamp who left his job at a nationwide Dental IT company to build a relationship-focused version of a Managed Service Provider (MSP) which creates true partnerships with its clients.
Constantly building on our 13+ years of experience we are now servicing roughly 1400 clients in all 50 states and continue to see massive growth while focusing on maintaining unparalleled support for our Dental Practice partners. With technicians on the ground throughout the country we offer in-person as well as remote support.
About You
Service first. Providing exemplary service means recognizing it. Have you put off a call to your cell phone company because the idea of waiting on hold, requesting a manager only to fight for a solution seems exhausting? Have you ever been pleasantly surprised by a service organization where your call is addressed efficiently, with care and acknowledgement that you are their top priority because you (as a client) are the lifeblood of their business? There is a huge difference in these approaches, and the latter builds loyalty and trust which is vital to the health of any business.
You are solution-oriented and accountable. When given an opportunity to address an issue you follow service standards and quickly provide a solution, if you can't you are able to escalate the issue and alert your manager to your need/want for knowledge and growth - all while communicating progress in a professional and engaging manner with the client.
Part of our team! While service tickets are addressed individually our crew is always ready to support one another, you will both receive and provide help as we are all working toward the same goal. Together we provide a level of service that our clients dream of and that we stand behind.
Field Technician Summary
As a remote Field Technician in the Syracuse to Albany NY area, you will travel to dental offices in your assigned region to assist with varying technical issues. You will build relationships with clients and help them find solutions while providing exceptional customer service. When you are not working on-site, you will provide assistance to clients remotely. In this role you will gain exposure to a wide variety of products and services because we assist our clients with technical problems concerning hardware, software, peripheral equipment like phones and printers, and specialized dental imaging products. We also manage routine maintenance and installations for our clients throughout the country.
Responsibilities
  • Provide excellent customer service via phone, remote, and on-site technical support
  • Walk clients through diagnostic procedures to identify and resolve errors
  • Communicate with vendors to request service, update, and resolve open tickets
  • Adhere to established methods for responding to and documenting support requests
  • Perform maintenance tasks on end user devices
  • Provide ongoing user training and self-fix solutions to clients
  • Set up, troubleshoot, and configure PCs, printers, peripherals, and network equipment
  • Handle technical requests such as password resets, drive mapping, and user account setup
  • Run network lines, punch down cable, and terminate RJ45 connections
  • Provide Saturday coverage as part of an on-call rotation schedule
  • Perform Tier 1 troubleshooting, configuration, and administration pertaining to clients' printers, wireless network configuration, server-based print queues, antivirus and firewall programs, Microsoft Windows 7 and newer operating systems, Microsoft Office 2010 and newer; Microsoft Office 365; Apple OS, and more

Qualifications and Skills
  • Excellent verbal and written communication
  • Proven time management skills
  • Proven reliability and the ability to work independently
  • Excellent customer service skills
  • Problem solving and troubleshooting skills
  • 1-2 years of tech support experience
  • 1-2 years of customer service experience
  • Bachelor's degree in Information Technology or Computer Science is preferred
  • Must have reliable transportation

Hours: Monday through Friday 8:00am-5:00pm and rotating Saturday coverage
Please note: This is a hybrid role that requires onsite visits to our clients in and around central New York. Candidates should reside in the CNY area, and have reliable transportation.

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