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Drx Software Jobs (NOW HIRING)

DRX Software LLC

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Remote Software Support (Pharmacy Management System)

OR · Remote

$22 - $25/hr

We are actively taking on new pharmacies on our software platform and these new pharmacies are all relatively needy in the first 30-60 days of transitioning to our platform. During that time they ...

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How much do drx software jobs pay per hour?

As of May 30, 2026, the average hourly pay for drx software in the United States is $44.31, according to ZipRecruiter salary data. Most workers in this role earn between $38.22 and $50.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Drx Software Specialist, and why are they important?

To thrive as a Drx Software Specialist, you need a solid background in pharmacy operations, software troubleshooting, and ideally a degree or certification in pharmacy technology or IT. Familiarity with Drx Pharmacy Management Software, electronic prescription systems, and related healthcare IT tools is typically required. Excellent problem-solving abilities, attention to detail, and strong communication skills help specialists support pharmacy staff and ensure smooth workflow. These skills are crucial for maintaining accurate medication records, optimizing pharmacy processes, and ensuring compliance with healthcare regulations.

What are the common challenges faced by DRX Software Engineers when integrating new diagnostic imaging devices with existing healthcare systems?

Integrating new diagnostic imaging devices into existing healthcare systems often presents challenges such as ensuring compatibility with legacy software, adhering to strict data privacy regulations like HIPAA, and managing complex data formats (e.g., DICOM). DRX Software Engineers frequently collaborate with cross-functional teams including radiologists, IT staff, and device vendors to troubleshoot connectivity issues and validate data accuracy. Staying up-to-date with evolving healthcare interoperability standards is essential for success in this role.

What is a Drx Software specialist?

A Drx Software specialist is a professional who works with Drx Software solutions, often used in healthcare or radiology settings to manage diagnostic imaging and patient data. They are responsible for installing, configuring, maintaining, and troubleshooting Drx Software systems to ensure smooth operation and compliance with healthcare regulations. These specialists may also train staff, provide technical support, and help integrate the software with other hospital or clinic systems. Their expertise helps improve workflow efficiency and patient care by ensuring reliable access to imaging data.

What is the difference between Drx Software vs Medical Laboratory Technician?

AspectDrx SoftwareMedical Laboratory Technician
CredentialsTypically requires software training or certificationRequires certification and associate degree in medical laboratory technology
Work EnvironmentPrimarily computer-based, working with imaging and diagnostic softwareLaboratory setting, handling specimens and operating lab equipment
Industry UsageUsed in healthcare facilities for diagnostic imaging managementUsed in hospitals, clinics, and labs for diagnostic testing

Drx Software professionals focus on managing diagnostic imaging software, while Medical Laboratory Technicians handle laboratory tests and specimen analysis. Both roles are essential in healthcare but differ in credentials, work environment, and daily tasks.

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Drx Software jobs near you
Infographic showing various Drx Software job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $92,155 per year, or $44.3 per hour.

Remote Software Support (Pharmacy Management System)

DRX Software LLC

Remote

$22 - $25/hr

Full-time

Medical, Retirement, PTO

Posted 10 days ago

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Job description

I am actively looking for someone to join our support department. Let me explain the job.

We are actively taking on new pharmacies on our software platform and these new pharmacies are all relatively needy in the first 30-60 days of transitioning to our platform. During that time they will open on average 30-40 tickets, some stores more and some less. After that, there is a trickle of ongoing support. Currently we are handling 1,000 conversations with our customers per month.

90% of our support is handled through email and about 10% requires phone calls and screen sharing tools. Support does not answer the phone, but responding to a ticket via the phone is sometimes necessary.

Support tickets generally include things like:

1. Bug reports (confirming and replicating for our engineers to fix)
2. Feature requests
3. Major issues that could potentially take the store offline and need immediate attention
4. Training and or misunderstandings about the software or workflow that need to be corrected
5. Requests for investigation into something that seems odd
6. Questions about insurance rejections that are difficult to solve
7. Issues with hardware integrations
8. Configuring printers and doing label adjustments
8. Lots of misc...

Initially the job description is just to work directly with our head of support to learn how best to answer these, learn how the software works, help with handholding new stores as they start using our platform. And generally work hard to keep our customer service reputation high while we are in a tough growth phase of the company.

For your first 2-3 months you will be trained on live tickets and a trainer will have to walk you through handling each request. The goal though is to download everything we know and what is in our knowledge base to you and have you help us document answers to questions back into our knowledgebase to make subsequent requests easier and easier.

Some requirements:

* Availability Mon-Fri 8a-6p EST at least 40 hours per week.
* Willingness to work in a startup environment where there are not well established company policies and procedures. There will be times where you will feel stranded and not have someone to ask for help.
* Good email and phone etiquette
* Good typing speed also helps to keep requests moving
* Ability to learn quick

We are a self funded company with no outside investments with a two year track record of sustainable growth. We operate within our own cash flow.