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Remote Hourly Jobs in Cleveland, TN (NOW HIRING)

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Remote Hourly information

What are remote hourly jobs?

Remote hourly jobs are positions where employees or contractors work from a location outside of a traditional office, such as their home, and are paid based on the number of hours they work. These jobs cover a wide range of fields, including customer service, data entry, writing, IT support, and more. Remote hourly roles offer flexibility in terms of location and sometimes scheduling, making them attractive to people seeking work-life balance or those unable to commute. Payment is typically tracked by timesheets or time-tracking software, ensuring workers are compensated accurately for their time. This type of job is ideal for those who want remote work but prefer or require consistent hourly compensation rather than a salaried or project-based payment.

What are some common challenges faced when working as a remote hourly employee, and how can they be managed?

Remote hourly employees often encounter challenges such as maintaining clear communication with supervisors, tracking work hours accurately, and staying motivated without in-person oversight. To address these, it’s important to proactively use time-tracking tools, establish regular check-ins with your manager, and create a dedicated workspace to minimize distractions. Building a routine and leveraging digital collaboration platforms can also help foster a sense of connection with your team, ensuring productivity and clarity on expectations.

What are the key skills and qualifications needed to thrive as a remote hourly worker, and why are they important?

To thrive as a Remote Hourly Worker, you need strong time management, self-motivation, and proficiency in the specific job function, often supported by relevant experience or training. Familiarity with digital collaboration tools like Slack, Zoom, and project management systems such as Trello or Asana is typically required. Excellent communication, adaptability, and the ability to work independently are standout soft skills in this role. These skills and qualities are essential for maintaining productivity, meeting deadlines, and collaborating effectively in a remote work environment.

What is the difference between Remote Hourly vs Remote Part-Time?

AspectRemote HourlyRemote Part-Time
Work SchedulePaid per hour, flexible hoursFixed hours, fewer than full-time
CredentialsVaries by role, often entry to mid-levelSimilar credentials, often same as full-time
Work EnvironmentRemote, independentRemote, independent
Employer UsageCommon in freelancing, gig workUsed by companies for part-time roles

Remote Hourly and Remote Part-Time roles both offer flexible remote work options. The main difference is that Remote Hourly jobs pay based on hours worked, providing flexibility in scheduling, while Remote Part-Time roles have set hours, typically fewer than full-time, with a consistent schedule. Both roles often require similar skills and credentials, making them suitable for those seeking flexible remote employment.

What are the most commonly searched types of Remote jobs in Cleveland, TN?

The most popular types of Remote jobs in Cleveland, TN are:

What are popular job titles related to Remote Hourly jobs in Cleveland, TN?

For Remote Hourly jobs in Cleveland, TN, the most frequently searched job titles are:

What job categories do people searching Remote Hourly jobs in Cleveland, TN look for?

The top searched job categories for Remote Hourly jobs in Cleveland, TN are:

What cities near Cleveland, TN are hiring for Remote Hourly jobs?

Cities near Cleveland, TN with the most Remote Hourly job openings:

Remote Hourly jobs near you
Infographic showing various Remote Hourly job openings in Cleveland, TN as of August 2026, with employment types broken down into 72% Full Time, 26% Part Time, and 2% Temporary. Highlights an 100% Remote job distribution.

Commercial Support Representative

Shaw Industries Inc

Dalton, GA • Remote

Full-time

Posted 25 days ago

Shaw Industries rating

7.6

Company rating: 7.6 out of 10

Based on 108 frontline employees who took The Breakroom Quiz

233rd of 544 rated manufacturers

Job description

Job Title

Commercial Support Representative

Position Overview

The Commercial Support Representative will act as a liaison, provide product and services support, and strategically and proactively resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The Support Representative will be confident at troubleshooting and independently investigating issues when they may not have enough initial information to answer customer questions or resolve complaints. Manage competing high demand commercial projects for customers with critical timelines and a dedicated hands-on salesforce targeting excellent service standards, responsiveness and maintaining a high-level customer experience.

Responsibilities:

  • Connect with customers by listening to their needs and adapting those needs to a course of action that builds trust and satisfaction between Support Representative, customer, and Shaw.
  • Maintain a high level of workflow and keen multitasking skills to persevere through all channels necessary to retain customer satisfaction during projects.
  • Engage and leverage business partners such as inventory management, manufacturing, distribution, and sales to strategically make decisions that is in the best interest of the company and customer.
  • Foster a service mentality of above and beyond customer requirements.
  • Accountable for all aspects of the day-to-day business needs of assigned accounts for multiple product types and categories.
  • Yield positive results in an ever-changing environment by incorporating critical thinking in day-to-day tasks and problem-solving methods to reach customer satisfaction.
  • Collaborate with team members to ensure service remains seamless during short- and long-term absences.
  • Preserve team cohesion by uniting as one and acting as a team player in an environment that envelopes change, stress and success.
  • IT savvy that can set up equipment in their home and problem solve their own technical issues as needed. In addition, this person would have the experience needed to navigate efficiently through multiple applications using multiple monitors and resources.
  • Achieve and/or exceed departmental performance requirements.

Requirements:

  • High School Diploma/GED
  • Two years of experience in a service environment.
  • Working understanding of multiple computer systems and sites proficiently.
  • Has a solution-focused mindset using critical thinking skills to enhance the customer and associate experience.
  • Ability to communicate, both verbally and written, with people at all levels of the corporation, in a clear and concise manner.
  • Maintain a professional virtual presence throughout each workday.
  • Ability to work overtime or weekends as required by business needs.

Preferences:

  • Knowledge of Shaw Online Live Order Entry and Order Modification, Glink and Salesforce.com
  • Call Center, flooring, logistics, and/or supply chain experience
  • Previous experience working in a remote work environment is a plus.
  • Project management experience preferred, with the ability to coordinate multiple priorities and manage timelines.
  • Account management experience preferred.

Competencies:

  • Communicate Effectively
  • Solve Problems
  • Build Customer Satisfaction
  • Manage Work

Remote Work Requirements:

For associates working remotely, the following arerequired:

  • Reliable Internet Connection:Must have a high-speed, wired internet connection (minimum 10mbps download / 3mbps upload) with no data limitations or restrictions.

  • Workspace Setup:A defined, ergonomic workspace is essential, free from distractions, to ensure a professional and effective work environment.

  • Availability:Remote employees must be available to work during inclement weather, emergencies, and be open to mandatory overtime or schedule adjustments as needed.

Location: Remote

Hourly Grade: P17

Shift Hours: 11:00am-8:00pm EST

Work Shift

8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM
Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

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