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Remote Hotel Tester Jobs in Virginia (NOW HIRING)

Remote Hotel Tester information

What is a remote hotel tester?

Remote hotel testers are individuals who evaluate hotels and their services from a distance, often by booking stays, assessing guest experiences, and providing feedback online. They may work independently or for companies that specialize in hospitality quality assurance. These testers review aspects such as cleanliness, customer service, amenities, and overall guest satisfaction, typically without the hotel staff knowing their identity. The results help hotels improve their operations and guest experience. Remote hotel testing roles are often freelance or contract-based and may require travel or virtual assessments.

What are some common challenges faced by remote hotel testers when evaluating hotel services virtually?

Remote Hotel Testers often face challenges such as limited access to onsite experiences, relying heavily on virtual tours, online communications, and digital feedback from hotel staff. This can make it harder to assess aspects like room cleanliness, ambiance, or service quality firsthand. Testers must develop strong observational skills, pay close attention to detail in online interactions, and utilize technology effectively to provide thorough and accurate evaluations. Collaborating closely with onsite hotel staff and using standardized checklists can help ensure comprehensive assessments.

What are the key skills and qualifications needed to thrive as a remote hotel tester, and why are they important?

To thrive as a Remote Hotel Tester, you need strong attention to detail, analytical thinking, and experience in hospitality or travel, often supported by a background in quality assurance or customer service. Familiarity with review platforms, survey tools, and hotel booking systems is typically required. Excellent written communication, objectivity, and time management distinguish top performers in this role. These skills are crucial for providing accurate, actionable feedback that helps hotels improve guest experiences and maintain high standards.

What is the difference between Remote Hotel Tester vs Remote Hotel Reviewer?

AspectRemote Hotel TesterRemote Hotel Reviewer
CredentialsMinimal; often requires hospitality knowledge or experienceMinimal; may require writing skills or hospitality familiarity
Work EnvironmentHome-based, flexible hours, hotel or travel-related tasksHome-based, focused on reviewing and rating hotels
Industry UsageUsed by testing companies or hospitality brands for quality checksCommonly used by travel websites, blogs, or review platforms

Remote Hotel Testers focus on evaluating hotel services and facilities through simulated stays or inspections, often for quality assurance. Remote Hotel Reviewers primarily write reviews and rate hotels based on personal experiences or research. While both roles involve hospitality knowledge, testers may require more technical or operational understanding, whereas reviewers focus on content creation. Both roles are home-based and serve the hospitality and travel industry, but they differ in their core responsibilities and employer types.

How do I become a remote hotel tester?

To become a remote hotel tester, you typically need to have strong attention to detail, good communication skills, and experience in hospitality or customer service. Some roles may require knowledge of hotel standards and the ability to provide detailed feedback through reports or surveys. Certification is not usually required, but familiarity with online review platforms and remote work tools can be beneficial.

What are the most commonly searched types of Hotel Tester jobs in Virginia?

The most popular types of Hotel Tester jobs in Virginia are:

What cities in Virginia are hiring for Remote Hotel Tester jobs?

Cities in Virginia with the most Remote Hotel Tester job openings:

Director, HRIS

Colonial Williamsburg Company

Williamsburg, VA • On-site, Remote

Full-time

Re-posted 14 days ago


Colonial Williamsburg rating

6.1

Company rating: 6.1 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

19th of 29 rated museums


Job description

Who We Are

Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world. Our mission is “that the future may learn from the past” through preserving and restoring 18th-century Williamsburg, Virginia’s colonial capital. We engage, inform, and inspire people to learn about this historic capital, the events that occurred here, and the diverse peoples who helped shape a new nation.

Today, Colonial Williamsburg is the largest living history museum in the U.S. The Historic Area is the 301-acre restored colonial capital with 88 original buildings and 525 buildings reconstructed to how they appeared in the 18th century through extensive archaeological, architectural, and documentary research. The Historic Area is staffed by highly trained, historically dressed interpreters and expert tradespeople who bring the 18th century to life. The Foundation also owns and operates two world-class museums, the DeWitt Wallace Decorative Arts Museum, and the Abby Aldrich Rockefeller Folk Art Museum, and a renowned research library, the John D Rockefeller Jr Library.

Additionally, Colonial Williamsburg is home to five world class accommodations at the Williamsburg Inn, Williamsburg Lodge Autograph Collection, the Griffin Hotel, the Williamsburg Woodlands Hotels and Suites and the unique Colonial Houses in the Historical Area. Visitors may also indulge in food and drink at our many on site restaurants and taverns that blend a historically inspired dining experience with today’s evolved tastes. Each year over 5 million people visit Williamsburg and another 20 million engage with us digitally.

About the Position

The Director, HRIS is responsible for the strategic leadership, governance, implementation, optimization, and ongoing support of the organization's Human Resources Information Systems, with primary accountability for the successful implementation and adoption of Workday Human Capital Management (HCM) and related HR modules over the next twelve to twenty-four months. This role serves as the business lead for HR technology transformation initiatives, partnering closely with Human Resources, Payroll, Finance, IT, and external implementation partners to design and deploy scalable, compliant, and user-centric solutions. The Director, HRIS provides leadership across the full system lifecycle—from strategy, requirements gathering, design, testing, change management, training, deployment, and stabilization through ongoing enhancement and support. This hands-on leader drives process standardization, operational excellence, data integrity, and continuous improvement while developing a high-performing HRIS team and ensuring HR technology investments deliver measurable business value. This role is based in Williamsburg, VA with remote workplace flexibility available.  

Main Duties 

Responsibilities include but are not limited to:  

  • Lead the enterprise implementation of Workday HCM and related modules, ensuring projects are delivered on time, within budget, and aligned with business objectives.
  • Establish implementation governance, project plans, milestones, risk management strategies, testing protocols, change management plans, and post-go-live support models.
  • Serve as the primary HR technology leader and strategic partner to HR, Payroll, Finance, IT, and executive stakeholders throughout implementation and transformation initiatives.
  • Direct requirements gathering, process design, system configuration, testing, data conversion, integration strategy, user acceptance testing, training, and deployment activities.
  • Manage relationships with Workday, implementation partners, consultants, and third-party vendors to ensure successful project execution and value realization.
  • Lead organizational change management efforts to drive user adoption, process consistency, and long-term success of implemented solutions.
  • Oversee day-to-day administration, maintenance, and optimization of the Workday platform following implementation.
  • Lead and mentor a team of HRIS professionals, establishing priorities, development plans, and performance expectations.
  • Partner with subject matter experts across compensation, talent acquisition, benefits, talent management, payroll, finance, and IT to streamline processes, reduce manual effort, and improve the employee experience.
  • Configure, test, troubleshoot, and maintain Workday business processes, security, integrations, and system functionality.
  • Develop and execute an HR technology roadmap that supports organizational goals and future growth.
  • Manage Workday releases and upgrades, evaluating new functionality and implementing enhancements where appropriate.
  • Ensure compliance with regulatory requirements, internal controls, security standards, and governance processes.
  • Establish data governance standards and reporting strategies that improve decision-making and workforce analytics.
  • Continuously identify opportunities to leverage technology to improve efficiency, accuracy, compliance, and user experience.
  • Participate in the evaluation, selection, and implementation of future HR technologies and related business systems.
  • Serve as a trusted advisor and resource for enterprise technology initiatives that impact HR processes and data. 

This job description reflects the general responsibilities of the position and is not intended to be an exhaustive list. Duties and responsibilities may evolve over time based on operational needs. 

Required Education and Experience: 

  • Bachelor's degree in Human Resources, Information Systems, Business Administration, or related field.
  • 8+ years of progressive HRIS experience, including significant experience leading enterprise HR technology initiatives. 
  • Demonstrated success leading at least one full-cycle Workday implementation, including planning, configuration, testing, deployment, and stabilization. 
  • 5+ years of Workday configuration experience, including Business Processes, Security, and core HCM functionality.
  • Experience implementing and/or supporting multiple Workday modules such as HCM, Recruiting, Talent, Compensation, Benefits, Time Tracking, Absence, Payroll, and/or Learning. 
  • 3+ years of people leadership experience managing HRIS, systems, or project teams. 
  • Strong program and project management skills with the ability to lead complex, cross-functional initiatives.
  • Experience managing implementation partners, consultants, vendor relationships, budgets, and project resources.
  • Strong understanding of HR operations, data governance, compliance requirements, and process improvement methodologies.
  • Excellent communication and stakeholder management skills, with the ability to influence at all organizational levels. 
  • Demonstrated ability to balance strategic planning with hands-on execution in a fast-paced environment.
  • Strong analytical, problem-solving, and change management capabilities

Compensation Disclaimer: The compensation listed below for this position represents the anticipated hiring range and is provided in accordance with Virginia pay transparency requirements. Actual compensation will be determined based on factors such as the selected candidate’s skills, qualifications, experience, education, certifications, internal equity, and the specific requirements of the role. 

Range: $119,200 to $178,800


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