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Remote Hotel Reservation Manager Jobs in Wisconsin

... remote Portfolio Revenue Manager role, your primary responsibility will be to maximize revenue and profitability across our diverse portfolios consisting of Hotels and Multifamily Buildings. You will ...

Experienced Vacation Travel Advisor

Madison, WI · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... reservation responsibilities while helping clients' dreams come true. A day in the life of a ... Responding to client travel requests for reservations (airline, hotel, rental car, or other modes ...

Remote Hotel Reservation Manager information

What are the key skills and qualifications needed to thrive as a remote hotel reservation manager, and why are they important?

To thrive as a Remote Hotel Reservation Manager, you need strong customer service skills, attention to detail, and experience in hospitality or reservations, often supported by a relevant degree or industry certifications. Familiarity with hotel property management systems (PMS), online booking platforms, and CRM software is typically required. Excellent communication, problem-solving, and organizational skills help you stand out in this remote role. These competencies ensure efficient reservation management, customer satisfaction, and smooth hotel operations from a distance.

What are some common challenges faced by a remote hotel reservation manager and how can they be addressed?

A Remote Hotel Reservation Manager often encounters challenges such as managing high volumes of bookings across multiple platforms, addressing guest concerns promptly, and ensuring seamless communication with on-site staff. To address these, it’s important to develop strong organizational skills, become proficient with reservation management software, and establish clear communication protocols with both guests and hotel teams. Staying adaptable and proactive in resolving issues helps maintain high guest satisfaction and smooth hotel operations.

What does a remote hotel reservation manager do?

A Remote Hotel Reservation Manager oversees the process of booking rooms for guests at a hotel, but works from a location outside the hotel, often from home. Their responsibilities include managing reservations, handling guest inquiries, coordinating with hotel staff, and ensuring that the booking system is accurate and up to date. They also address issues such as cancellations, special requests, and schedule changes. Effective communication, organization skills, and knowledge of hotel management software are essential for this role.

What is the difference between Remote Hotel Reservation Manager vs Remote Front Desk Agent?

AspectRemote Hotel Reservation ManagerRemote Front Desk Agent
CredentialsCustomer service experience, reservation systems knowledgeCustomer service skills, reservation system familiarity
Work EnvironmentOffice or home-based, managing reservations and bookingsHome-based or hotel front desk support, handling guest inquiries
Industry UsageHotels, travel agencies, online booking platformsHotels, hospitality industry, online travel services
Search & Comparison IntentUnderstanding reservation management roles, remote booking jobsGuest service roles, remote front desk positions

The Remote Hotel Reservation Manager focuses on managing reservations, coordinating bookings, and overseeing reservation systems remotely. In contrast, the Remote Front Desk Agent handles guest inquiries, check-ins, and customer service tasks from a remote location. Both roles require customer service skills and familiarity with reservation software, but they differ in daily responsibilities and interaction levels with guests.

What are the most commonly searched types of Remote Hotel Reservation jobs in Wisconsin?

The most popular types of Remote Hotel Reservation jobs in Wisconsin are:

What are popular job titles related to Remote Hotel Reservation Manager jobs in Wisconsin?

For Remote Hotel Reservation Manager jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Remote Hotel Reservation Manager jobs in Wisconsin look for?

The top searched job categories for Remote Hotel Reservation Manager jobs in Wisconsin are:

Infographic showing various Remote Hotel Reservation Manager job openings in Wisconsin as of August 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 100% Remote job distribution.

Portfolio Revenue Manager

Kasa

Milwaukee, WI • On-site, Remote

Full-time

Posted 24 days ago


Job description

About Kasa

Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations.

Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities — and if anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt.

Purpose of the Portfolio Revenue Manager position

In this remote Portfolio Revenue Manager role, your primary responsibility will be to maximize revenue and profitability across our diverse portfolios consisting of Hotels and Multifamily Buildings. You will have significant autonomy to drive performance by creating new revenue initiatives, developing cutting-edge pricing programs, and implementing targeted yield management strategies. This role lies within Kasa's Revenue Management team, which reports to the Head of Revenue and has significant interaction with the distribution, marketing, sales, financial strategy, and real estate teams. It involves regular interaction with Kasa's property partners and owners of the properties.

Unleash your career potential at Kasa

We're building a tech-enabled global hospitality brand that unleashes the potential of liveable space. Hospitality is at the core of who we are, and we are committed to providing our teams the same care we give our guests, neighbors, and partners.

Required Attributes

  • Profitability Driver: Drives revenue within hospitality organizations or airlines by maximizing revenue and optimizing pricing strategies

  • Market Expert: Analyzes market trends, competitor pricing, and demand patterns to determine the optimal yield strategy

  • Innately Analytical: Demonstrates analytical skills with the ability to collect, organize, and analyze large volumes of data for data-driven decision-making. Utilizes revenue management systems, property management systems, and other technology tools to gather relevant data to make informed, analytical decisions

  • Prolific Communicator: Prioritizes open communication, alignment, collaboration, and financial acumen to establish yourself as a valuable asset to internal and external stakeholders to drive the success of properties

  • Owner Mentality: Evaluates revenue strategies and decisions not only from a revenue management perspective but also with a holistic understanding of the property's overall business objectives

  • Strategy Implementer: Track record of success in formulating and implementing strategies that maximize revenue, optimize profitability, and exceed revenue goals of properties

  • Culture Cultivator: Possesses a genuine passion for being a part of a world-class team that not only succeeds individually, but positively influences team members to engage, grow, and exceed expectations for Kasa.

Expected Results

  • Understand the Market and Design Yield Strategies

    • Understand market and demand drivers well enough to forecast competitive set's Year-Over-Year RevPAR Change for the next 90-120 days.

    • Proactively design yield strategies that consistently result in positive monthly RevPAR Index Change.

  • Communicate and Pivot

    • Set goals and pivot strategies weekly in a manner that allows the majority of your portfolio to achieve positive RevPAR Index Change and financial forecasts.

    • Create and distribute weekly strategy notes detailing portfolio weekly pickup, the impact of current strategies, suggestions for new strategies, and risk/upside within the financial forecast.

  • Forecasts and The Bottom Line

    • Conduct forecast processes in a manner that consistently results in financial forecasts being within +/- 3% of actuals.

    • Drive Length-Of-Stay, Market Segment, and Source mix in a manner that helps drive Net Revenue and Operating Profit up Year-Over-Year.

Our Interview Process

We like to do things a little differently for this role. The first step for all candidates is a short Vervoe assessment, which takes about 45 minutes to complete. It's a great way to get a feel for the day-to-day work, and it also helps us see your skills in action beyond what's on your resume.

Curious about the Kasa experience? Save when you book on kasa.com!Benefits
  • Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family.
  • The Pay: The starting base pay range for this role is between $105,000 and $115,000 and is set based on multiple considerations, including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits.
  • Generous Stock Option Plan: At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the value growth that our collective hard work creates.
  • Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it's not disruptive to their work.
  • 401(k) Plan: As you invest in yourself and your future, Kasa invests in you too.
  • Health Coverage: We've invested in comprehensive health insurance options to help when you need it most.
  • Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, cell-phone reimbursement, home office stipend, and more!

Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need.

Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here.

Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team.

A Note on Recruiting & Job Scams

The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.