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Remote Hotel Owner Representative Jobs in Phoenix, AZ

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Remote Sales Closer

Phoenix, AZ · Remote

$120K - $1M/yr

Build rapport with business owners * Identify real buyers * Set quality opportunities is unable to ... Always Be Closing! * Maintain consistent follow-up * Represent the company professionally ...

Hello Sunshine Travels

Client Service Specialist

Scottsdale, AZ · Remote

$17.25 - $22.75/hr

... Remote Guest Services Representatives ! As a Travel Agent, youll work remotely assisting clients ... Book travel arrangements (flights, hotels, cruises, tours, etc.) * Maintain client relationships ...

Amat

Senior Workplace Design Manager

Phoenix, AZ · On-site +1

$116K - $159.50K/yr

This will range from participating as an active member of the onsite project team, to remote participation, to hiring a third party as an owner's representative. The Senior Workplace Design Manager ...

USAA

Bank Agile Product Owner Senior - HELOC

Phoenix, AZ · On-site +1

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... strongly represented. Responsible for prioritizing the Bank agile team backlog to drive business ...

Symmetry

Entry Level Remote Sales

Tolleson, AZ · Remote

$100K/yr

We are looking to train people to become a manager of Remote Insurance Sales Representatives and ... Owner: Build your agency without the prohibitive fees of typical franchise with system driven ...

EDCLUB, INC

Sales Representative (K-12)

Phoenix, AZ · On-site +1

You will be the owner of the entire sales cycle from prospecting to closing. Further, you will ... This role is primarily remote but requires occasional travel to meet customers, attend trade shows ...

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Remote Hotel Owner Representative information

What are the key skills and qualifications needed to thrive as a Remote Hotel Owner Representative, and why are they important?

To thrive as a Remote Hotel Owner Representative, you need strong knowledge of hotel operations, revenue management, and hospitality industry standards, often supported by a degree in hospitality management or relevant experience. Familiarity with property management systems (PMS), booking engines, and communication platforms is typically required. Exceptional interpersonal skills, problem-solving ability, and proactive communication help build trust and ensure smooth coordination with on-site teams and owners. These skills are crucial for maintaining high service standards, optimizing hotel performance remotely, and achieving owner satisfaction.

How does a Remote Hotel Owner Representative typically collaborate with property management teams to address operational issues?

A Remote Hotel Owner Representative acts as a liaison between hotel ownership and on-site management teams, primarily through regular virtual meetings, emails, and performance reports. They monitor key performance indicators, review guest feedback, and work with managers to resolve operational challenges, such as staffing shortages or maintenance concerns. Effective Representatives maintain open communication channels and build strong relationships to ensure that the owner’s interests are aligned with day-to-day operations, even from a distance. This role requires adaptability and proactive problem-solving to address issues efficiently without being physically present.

What is a Remote Hotel Owner Representative?

A Remote Hotel Owner Representative is a professional who acts as a liaison between hotel owners and hotel management or operating companies, but works remotely rather than being physically present at the property. Their main responsibilities include overseeing the hotel's performance, ensuring that the owner's interests are being upheld, reviewing financial reports, and providing strategic guidance. They may also handle communication with hotel staff, ensure compliance with brand standards, and address operational concerns. This role is ideal for owners who cannot be onsite but want consistent, professional oversight of their property.

What is the difference between Remote Hotel Owner Representative vs Remote Hotel Manager?

AspectRemote Hotel Owner RepresentativeRemote Hotel Manager
CredentialsExperience in hotel operations, hospitality certificationsHospitality management degree, hotel operations experience
Work EnvironmentCoordinates with owners remotely, site visits as neededOversees daily hotel operations, often on-site or remotely
Employer & Industry UsageHotel owners, investment firms, hospitality industryHotel chains, independent hotels, hospitality companies

The main difference is that a Remote Hotel Owner Representative acts on behalf of hotel owners to oversee projects and investments remotely, focusing on owner interests. In contrast, a Remote Hotel Manager handles daily hotel operations, often on-site or remotely, ensuring guest satisfaction and staff management. Both roles require hospitality experience but serve different functions within the hotel industry.

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What job categories do people searching Remote Hotel Owner Representative jobs in Phoenix, AZ look for? The top searched job categories for Remote Hotel Owner Representative jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Remote Hotel Owner Representative jobs? Cities near Phoenix, AZ with the most Remote Hotel Owner Representative job openings:
Remote Hotel Owner Representative jobs near you
Customer Service Representative (Seasonal) - Remote

Customer Service Representative (Seasonal) - Remote

VIPdesk Connect

Phoenix, AZ • Remote

$18/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

VIPdesk Connect is a certified B-Corp, women-owned corporation, and Best Workplace winner committed to team member happiness. At VIPdesk Connect, we are passionate about delivering "more human" customer service. Our core values are central to how we do business. That's why we have partnered with some of the world's best iconic brands to provide an elevated customer experience. 
 
Our  Seasonal Customer Service Representatives are solution-oriented professionals and part of a diverse and engaged team dedicated to working with customers of a leading online apparel & accessories retailer. As part of this team, you provide an authentic customer experience via phone, email, and chat, and utilize a variety of software tools to navigate customer accounts, facilitate orders and returns, research and respond to product inquiries, and communicate recommendations and effective solutions. Your focus is always on providing best-in-class customer service. 
 
This work-from-home position is a full-time Seasonal role through mid to late October. 
What You'll Do
  • With the utmost professionalism, represent a well-respected, leading online tuxedo rental company with expertise, positivity, and a can-do attitude
  • Respond to customer inquiries and requests through phone, chat, SMS, email, and social media, with a focus on phone communication.
  • Answer questions about product information, order placement, order and delivery status, product returns, policies, as well as provide website navigation, troubleshooting assistance, and handling escalated issues
  • Take ownership of issues and follow through to solve problems while exercising sound judgment, focusing on achieving resolutions
  • Convey excitement, authenticity, and a deep appreciation for the mission and values of the brand
  • Address questions about accounts, products, and services, as well as provide troubleshooting and website assistance.
  • Share insights on emerging customer trends and recommend process improvements.
  • Attend training and participate in cross-training opportunities to enhance skills and knowledge.
  • Meet performance metrics such as customer satisfaction, average handle time, quality, and productivity.
  • Demonstrate social responsibility through ethical practices, showing awareness and respect for others and their differences, and supporting initiatives to promote diversity and inclusion in the workplace.
What We're Looking For
  • At least a year of customer service experience
  • High school diploma or GED
  • Proficiency with Microsoft Office suite of applications; must be technically savvy
  • Effective communication skills, both written and verbal
  • Desire to learn and grow in a team environment with the ability to respond positively to change, embracing challenges
  • Home-office environment, internet connection, USB headset, router, modem, webcam, and a computer system that meets VIPdesk Connect remote office policies and maintenance requirements.
  • Able to provide a work-at-home environment that is ergonomically sound, conducive to taking customer calls, quiet, and free from distraction
  • Able to successfully pass credit, criminal, and employment reference security checks where permissible by state and local regulations
  • While this is a work-from-home opportunity, you must currently reside in one of these states:  AR, AZ, FL, GA, IN, KY, MD, NC, NM, NV, OH, SC, TN, TX, UT, VA, or WI
Preferred Qualification
  • Experience in a fast-paced call center environment
  • Experience working with a customer service ticketing system (e.g., Zendesk, Talkdesk, SalesForce) desired
  • Previous remote work experience
  • Experience in the bridal, formalwear, or wedding industry
$18 - $18 an hour
Rate for the Customer Service Representative, Level : $18 per hour
 
 
Who We Are      
 
At VIPdesk Connect, we believe brand loyalty is earned with every customer interaction. Each experience is an opportunity to reinforce a customer's love for a brand. And no matter how leading-edge our technology is, it will never replace the power of the one-to-one connection. It's why we have built a culture that cares. It is why our team knows how to connect with customers, human to human. We believe in creating a supportive workplace where we listen to one another, feel comfortable sharing ideas, and work together to achieve our goals. Our positive energy leads to team member innovation, creativity, and happiness.     
 
VIPdesk Connect is an Equal Employment Opportunity and Affirmative Action Employer committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our team members invest in their work represent a significant part of not only our culture but our reputation and the company's achievement. We embrace and maintain a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.     
 
VIPdesk Connect, Inc. is proud to be an equal opportunity employer, M/F/D/V
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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