ZipRecruiter

Log In

2

Remote Hotel Manager Jobs in Alaska (NOW HIRING)

Arctic Catering

Head Cook - Remote Work

Anchorage, AK · On-site +1

Works under direction of Field Supervisors and AC&SS Operations Management Team performing in ... site, hotel, casino, buffet or volume and scratch baking experience • Experience with an ...

All JobsHotel JobsRemote Hotel Manager JobsRemote Hotel Manager Jobs in Alaska

Remote Hotel Manager information

What is the difference between Remote Hotel Manager vs Front Desk Agent?

AspectRemote Hotel ManagerFront Desk Agent
CredentialsExperience in hotel operations, management certifications often preferredHigh school diploma or equivalent, customer service experience
Work EnvironmentRemote, overseeing multiple properties or departmentsOn-site at hotel front desk
Industry UsageManagement role in hospitality industryCustomer service role at hotel front desk
Search/Comparison IntentLooking for managerial remote roles in hotelsSeeking on-site hotel front desk positions

The Remote Hotel Manager oversees hotel operations remotely, focusing on management, staff coordination, and strategic planning. In contrast, a Front Desk Agent works directly at the hotel front desk, handling guest check-ins, reservations, and customer service. While both roles are essential in the hospitality industry, they differ significantly in responsibilities, work environment, and required credentials.

What are some common challenges faced by remote hotel managers, and how can they be addressed?

Remote hotel managers often face challenges in maintaining effective communication with on-site staff and ensuring service quality without being physically present. To address these, it's important to leverage reliable management software, schedule regular virtual check-ins, and establish clear protocols for reporting and problem-solving. Building a strong, trust-based relationship with local teams and investing in staff training can also help ensure operational consistency and guest satisfaction.

What is a Remote Hotel Manager?

A Remote Hotel Manager is a hospitality professional who oversees hotel operations and staff without being physically present at the property. They use digital tools and communication platforms to manage reservations, guest relations, housekeeping, and administrative tasks from a remote location. This role is ideal for hotels that use smart technology or have multiple properties, as it allows efficient management and oversight from anywhere in the world. Remote Hotel Managers must have strong organizational, communication, and problem-solving skills to ensure smooth operations and guest satisfaction.

What are the key skills and qualifications needed to thrive as a Remote Hotel Manager, and why are they important?

To thrive as a Remote Hotel Manager, you need strong hospitality management experience, leadership abilities, and often a bachelor's degree in hospitality or business. Familiarity with hotel property management systems (PMS), booking platforms, and remote communication tools is essential. Excellent organizational skills, proactive problem-solving, and clear communication help you stand out in this role. These skills are vital for maintaining service quality, guest satisfaction, and operational efficiency while managing teams and guest experiences remotely.
What are popular job titles related to Remote Hotel Manager jobs in Alaska? For Remote Hotel Manager jobs in Alaska, the most frequently searched job titles are:
What job categories do people searching Remote Hotel Manager jobs in Alaska look for? The top searched job categories for Remote Hotel Manager jobs in Alaska are:
Remote Hotel Manager jobs near you

Remote Hotel Assistant General Manager, Qavartarvik Customer Lodge (Salary DOE & FEHB Benefits - 4x4

NANA Management Services

Anchorage, AK • On-site, Remote

Other

Posted 20 days ago

Job description


The Assistant General Manager (AGM) manages and coordinates with the General Manager the many functions of a hotel to achieve a profitable operation and provide high-quality services for guests. The AGM oversees all aspects of the hotel operations including guest relations, front desk, housekeeping, maintenance, finances, team building, and staff development. The AGM must possess strong communication skills, both verbal and written, and demonstrate outstanding leadership. Advanced skillset in Microsoft Office Suites and a background in Marketing are a plus. The AGM must be able to delegate responsibilities, organize complex projects, and establish priorities.
The AGM will support the Qavartarvik Customer Lodge, a 109-room hotel, located in Bethel, AK. This is a rotational position working with a shift schedule of 4-weeks on & 4-weeks off. Client provided manager housing is provided. The point of hire origin for this position is Anchorage, AK. NMS provides roundtrip, coach, airfare between Anchorage, AK and Bethel, AK.
Responsibilities
  • Always provides the highest quality of service to the customer.
  • Manage and coordinate the activities of assigned hotel staff. Ensure budgeted revenues and profits are achieved.
  • Interpret company policies and provide a safe working environment by ensuring compliance with safety programs and job safety analysis. Ensures adherence to the Guarantee of Fair Treatment policy. Ensures all assigned activities comply with sound business practices and all internal and external requirements.
  • Monitors staff training activities to improve efficiency and ensure conformance with standard procedures and practices. Leads, directs and communicates with staff to keep them informed and motivated. Coaches and counsels' employees to encourage positive behaviors and correct negative behavior.
  • Handles a wide variety of employee related matters such as general employment issues, paperwork, PAN's, training, etc.
  • Monitors and resolve various guest service trends and issues. Performs a variety of sales duties and activities.
  • Conducts various property inspections to ensure compliance with applicable standards. Make sure all assigned equipment is maintained in compliance with service standards. Act as primary contact for vendors for supplies.
  • Handles a variety of food and beverage services and functions.
  • Demonstrates a sense of urgency with a high level of energy.
  • Ensures that the responsibilities, authorities, and accountability of all assigned employees are defined and understood. Promotes teamwork and employee morale. Analyze and resolve work problems or assist employees in solving work problems.
  • Consistently demonstrate examples of remarkable skill in structuring assigned activities, management teamwork, communications, operational efficiencies, handling of customer needs, decision making, developing employees and shareholders, and solving typical business problems. Facilitates the employment and development of local shareholders.
  • Assists in moving luggage, packages, furniture, etc. which may weigh up to 50 pounds.
  • Embrace and drive the CARES program with all staff. CARES are discussed in all huddles and monthly training and videos are watched.
  • Other related managerial duties may also be assigned/required.

Qualifications
  • High School Diploma or GED Equivalent.
  • Qualified candidates will have documented progressive hotel experience with at least 4 years of Management experience in hotels of a similar size and caliber.
  • A minimum of five (5) years of work experience in hotels.
  • At least two years of direct Housekeeping Manager experience.
  • At least two years of direct Front Desk Manager experience.
  • Contract requires candidate to get a flu shot pre-hire and annually thereafter.
  • Proficient computer aptitude including advanced skillset in Microsoft office programs.
  • A valid driver's license with a clean driving record for the past 3 years.

Preferred Qualifications
  • Preference will be given to those candidates with a 4-year college degree in a field immediately compatible with general hotel operations.
  • Marketing background.
  • Experience in graphic design, PowerPoints and the creation of video-based learning.

Working Conditions and Physical Requirements
Weather: Indoor/Outdoor (Occasional exposure to harsh weather conditions); requires work to be done both inside and outside.
Noise level: Moderate to Loud
Description of environment: Industrial Hotel setting in a remote Alaska Village.
Physical requirements: Employee is required to occasionally lift and/or move up to 25 lbs. Frequently required to sit, stand, walk, use hands/fingers to handle or feel, climb, stoop, kneel, crouch or crawl, talk/hear, see, taste/smell, and carry weight/lift.
Travel: May be required up to 25% of the time, as necessary, for work and/or related business.
Competencies
NMS Core Values
Safety guides our behavior.
Honesty and integrity govern our activities.
Commitments made will be fulfilled.
All individuals are treated with dignity and respect.
The environment will be protected and sustained.

Apply