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Remote Home Inbound Call Center Jobs in Plantation, FL

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Remote Home Inbound Call Center information

See Plantation, FL salary details

$12

$17

$22

How much do remote home inbound call center jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote home inbound call center in Plantation, FL is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $18.12 per hour, depending on experience, location, and employer.

What is a remote home inbound call center?

A Remote Home Inbound Call Center job involves working from home to answer incoming calls from customers on behalf of a company. These roles typically include providing customer support, handling inquiries, processing orders, or resolving issues. Employees use their own equipment, such as a computer and headset, and connect to the company's systems via the internet. This position is ideal for individuals seeking flexible work arrangements and the ability to work from any location.

What are the key skills and qualifications needed to thrive as a remote home inbound call center representative?

To thrive as a Remote Home Inbound Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and sometimes VoIP technology is often required. Exceptional listening skills, patience, and the ability to stay organized while multitasking set top performers apart. These skills are crucial for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a virtual environment.

What are some common challenges faced by remote home inbound call center agents, and how can they be addressed?

Remote home inbound call center agents often face challenges such as maintaining focus in a home environment, managing high call volumes, and ensuring clear communication without face-to-face interaction. To address these, it's important to establish a dedicated, quiet workspace, follow a structured daily routine, and utilize company-provided tools for collaboration and support. Regular check-ins with supervisors and team members, as well as ongoing training, can also help agents stay connected and perform effectively.

What is the difference between Remote Home Inbound Call Center vs Remote Home Customer Service Representative?

AspectRemote Home Inbound Call CenterRemote Home Customer Service Representative
Primary RoleHandling inbound calls for various clients, providing support and informationAssisting customers with inquiries, complaints, and product/service information
Required SkillsCommunication, problem-solving, multitaskingCommunication, patience, product knowledge
Work EnvironmentHome-based, call center setupHome-based, individual customer interactions
CertificationsTypically none required; customer service skills preferredTypically none required; customer service experience preferred

While both roles involve working from home and handling inbound calls, the Remote Home Inbound Call Center often supports multiple clients or products within a call center environment, whereas the Remote Home Customer Service Representative usually focuses on assisting customers for a specific company or brand. Both positions require strong communication skills and are popular in the remote work industry.

What are the most commonly searched types of Home Inbound Call Center jobs in Plantation, FL?

The most popular types of Home Inbound Call Center jobs in Plantation, FL are:

What cities near Plantation, FL are hiring for Remote Home Inbound Call Center jobs?

Cities near Plantation, FL with the most Remote Home Inbound Call Center job openings:

Call Center Representative

American Behavioral Research Instit

Boca Raton, FL โ€ข Remote

$16.50/hr

Full-time

PTO

Re-posted 4 days ago


Job description

Benefits/Perks
  • Competitive Compensation
  • Paid Time Off
  • Career Growth Opportunities
 
Job Summary
We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. 

Responsibilities 
  • Receive inbound calls and place outbound calls 
  • Identify the reason for the customer’s call, collect relevant information and provide solutions
  • Upsell products and services when appropriate
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Attend trainings to maintain up-to-date skills and knowledge
 
Qualifications
  • High school diploma/GED
  • Must be a US Citizen and reside in the continental United States
  • Previous experience as a Call Center Representative or in a similar role is preferred 
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Familiarity with Customer Relationship Management (CRM) programs
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively
  • Multi-task on multiple programs at the same time
Requirements
     
 * Must have private, stable, reliable, high speed internet service
       * Must have your own computer or laptop with at least 8 gigs of usable RAM
       * No Chromebooks allowed
       * Must use compatible headset
       * Designated workspace free from noise and other distractions  
       * You must have child care for your young children during work hours, you are not allowed to watch or care 
          for them while on your shift.
 Equipment Specifications
       * Must have PC or Laptop with 8 gig of usable RAM or more (no Chromebooks)
       * Speakers MUST work
Shift
      * Hiring for 11:30am- 8pm est
                          10:30am- 7pm cst
                           9:30am- 6pm pst
        this also includes Saturday                     
                         10am- 6:30pm est
                          9am- 5:30pm cst
                          8am- 4:30pm pst