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Remote Helpdesk Support Jobs in Garner, NC (NOW HIRING)

ForgeFit

Remote Inside Sales Representative

Raleigh, NC · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We're not just another distributor, we're a trusted partner in helping fitness facilities grow ... Collaborate with fulfillment and support teams to ensure a seamless client experience * Meet or ...

InsuraTec

Sales Representative (Remote)

Wendell, NC · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Comprehensive training to help you obtain a life insurance license and sharpen sales skills.

InsuraTec

Sales Representative (Remote)

Clayton, NC · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Comprehensive training to help you obtain a life insurance license and sharpen sales skills.

InsuraTec

Sales Representative (Remote)

Durham, NC · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Comprehensive training to help you obtain a life insurance license and sharpen sales skills.

InsuraTec

Sales Representative (Remote)

Raleigh, NC · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Comprehensive training to help you obtain a life insurance license and sharpen sales skills.

InsuraTec

Sales Representative (Remote)

Garner, NC · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Comprehensive training to help you obtain a life insurance license and sharpen sales skills.

InsuraTec

Sales Representative (Remote)

Apex, NC · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Comprehensive training to help you obtain a life insurance license and sharpen sales skills.

InsuraTec

Sales Representative (Remote)

Cary, NC · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Comprehensive training to help you obtain a life insurance license and sharpen sales skills.

micro1 AI

Senior Counsel - Remote

Cary, NC · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a customer's project. In this role, you'll apply your expertise to help train next-generation AI systems.

micro1 AI

Senior Counsel - Remote

Cary, NC · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a customer's project. In this role, you'll apply your expertise to help train next-generation AI systems.

micro1 AI

Senior Counsel - Remote

Durham, NC · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a customer's project. In this role, you'll apply your expertise to help train next-generation AI systems.

Promoted2

Remote Insurance Agent

Durham, NC · Remote

$60K - $110K/yr

About the Company We're a national financial services organization helping families achieve ... These tools support and do not replace human decision-making. By applying, you consent to the ...

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Showing results 21-40

All JobsHelpdesk Support JobsRemote Helpdesk Support JobsRemote Helpdesk Support Jobs in Garner, NC

Remote Helpdesk Support information

See Garner, NC salary details

$11

$20

$30

How much do remote helpdesk support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote helpdesk support in Garner, NC is $20.64, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.12 per hour, depending on experience, location, and employer.

What is the difference between Remote Helpdesk Support vs Remote Technical Support?

AspectRemote Helpdesk SupportRemote Technical Support
CredentialsCompTIA A+, Microsoft Certified IT Support Technician (MCITP)CompTIA A+, Network+, Cisco CCNA
Work EnvironmentHelpdesk ticketing systems, remote desktop toolsTechnical troubleshooting, remote diagnostics
Employer & IndustryIT service providers, corporate IT departmentsIT service providers, hardware/software vendors
Common Search IntentCustomer support, troubleshooting basic issuesAdvanced technical problems, network issues

Remote Helpdesk Support primarily handles customer inquiries and basic troubleshooting via ticketing systems, while Remote Technical Support deals with more complex technical issues like network or hardware problems. Both roles require similar certifications and often work in similar environments, but their focus and technical depth differ.

What are some common challenges remote helpdesk support professionals face, and how can they overcome them?

Remote Helpdesk Support professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with users of varying technical backgrounds, and managing multiple requests simultaneously. To overcome these, it's essential to use effective remote access tools, practice patience and clear communication, and prioritize tasks efficiently. Regular collaboration with team members through chat or video meetings also helps share knowledge and resolve complex issues more efficiently.

What is a remote helpdesk support?

A Remote Helpdesk Support specialist is an IT professional who assists users with technical issues related to computer systems, software, and hardware from a remote location. They typically respond to queries through phone, email, or chat, diagnosing and resolving problems without needing to be physically present. Their responsibilities include troubleshooting technical issues, guiding users through solutions, and escalating complex problems when necessary. Remote Helpdesk Support specialists are essential for organizations that rely on technology and need timely assistance for their staff or customers.

What are the key skills and qualifications needed to thrive as a remote helpdesk support?

To thrive as a Remote Helpdesk Support, you need strong troubleshooting skills, technical knowledge of operating systems and networking, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic cybersecurity practices is often required. Excellent verbal and written communication, patience, and problem-solving abilities distinguish top performers in this role. These skills enable efficient resolution of technical issues, maintain user satisfaction, and ensure smooth IT operations across distributed environments.

What are popular job titles related to Remote Helpdesk Support jobs in Garner, NC?

For Remote Helpdesk Support jobs in Garner, NC, the most frequently searched job titles are:

What cities near Garner, NC are hiring for Remote Helpdesk Support jobs?

Cities near Garner, NC with the most Remote Helpdesk Support job openings:

Remote Helpdesk Support jobs near you

Remote Entry Level Sales Representative

Stratford Davis

Raleigh, NC • Remote

$85K - $150K/yr

Full-time

Medical, Dental, Vision, Life

This job post has expired today. Applications are no longer accepted.

Job description

Step into a flexible, growth-focused role where you can jumpstart your career while making a meaningful impact by helping individuals and families plan for their financial future. As a Remote Entry Level Sales Representative, you will work directly with prospective clients to understand their needs, present strategic recommendations, and guide them toward informed financial decisions. Using a wide range of proven tools and resources, you’ll create personalized solutions designed to support long-term success.

This role offers complete independence and uncapped growth potential, backed by structured onboarding, dedicated mentorship, and a strong support system designed for newcomers. What you achieve depends entirely on your drive, consistency, and ability to cultivate lasting client relationships.

What You’ll Do
  • Business Generation: Identify and generate new business opportunities through active outreach, networking, and direct client connections.
  • Virtual Consultations: Conduct virtual meetings with clients to assess their current financial situations and future goals.
  • Customized Solutions: Develop and present tailored strategies that align directly with client needs.
  • Relationship Building: Foster trust and long-term client relationships by offering continuous support and value.
  • Professional Growth: Stay informed on industry trends, product offerings, and compliance standards through ongoing training.
  • Ethics & Excellence: Maintain high standards of professionalism, accountability, and integrity in all client interactions.
What We’re Looking For
  • A Passion for Helping Others: A genuine interest in helping people improve their financial well-being.
  • Strong Communication: Excellent verbal, written, and interpersonal skills.
  • Drive & Ambition: A goal-oriented, self-motivated mindset eager to thrive in a commission-driven, performance-based environment.
  • Time Management: The ability to stay organized, manage your schedule, and work effectively from a remote setup.
  • High Integrity: Strong professional values and sound ethical decision-making.
  • No Experience Needed: Prior experience in sales, finance, or customer service is a plus, but not required—we will train the right candidate!
Compensation & Perks
  • Commission-Based Opportunity: 100% performance-based commission structure offering unlimited earning potential, your effort directly determines your income.
  • 100% Remote Flexibility: Enjoy the freedom of working remotely with complete control over your schedule.
  • Comprehensive Training: Full access to step-by-step onboarding, dedicated mentorship, and continuous professional development.
  • Supportive Team Culture: Join a collaborative network of mentors and peers invested in your success.
  • Benefits & Coverage: Life insurance coverage and access to healthcare exchange plans (medical, dental, vision).
  • Incentives & Bonuses: Eligibility for performance bonuses, quarterly recognition programs, and top-producer rewards.
  • Incentive Travel: Opportunities to qualify for sponsored trips and exclusive experiences based on sales results.
How to Apply

If you're an ambitious individual ready to control your income potential in a rewarding remote sales career, apply today with your resume and a brief note on why you're a great fit. Qualified candidates will be contacted to schedule an initial interview.