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Remote Help Desk Jobs in Union, NJ (NOW HIRING)

U.S. Courts

Automation Support Specialist

Brooklyn, NY · On-site +1

$58K - $94K/yr

Experience providing technical support to end users in a help desk or desktop support environment ... Knowledge of remote support tools and desktop management platforms. Additional information ...

U.S. Courts

Audio/Visual Specialist

New York, NY · On-site +1

$70K - $137K/yr

... on-site and remote participants. * Train and advise users on best practices for online ... Address IT Help Desk calls and emails, log computer problems, and assist with routine problems, to ...

DanceOne

Director, Information Technology

Manhattan, NY · Remote

... the IT help desk -- and partner closely with the CFO, executive leadership team, business-unit ... Remote within the United States. * Ability to work Eastern Time business hours. * Occasional travel ...

Katten

Technology Learning Specialist

New York, NY · On-site +1

... or remote (distance learning) training. * Coordinate with office administrators, human resources ... Coordinate with Help Desk and other IT staff to create and maintain application reference materials ...

City of New York

Senior .NET Developer

Manhattan, NY · On-site +1

$60.25 - $76.75/hr

This position may be eligible for remote work for up to 2 days per week pursuant to the Flexible ... help desk, or as an end user will not be accepted for meeting the minimum qualification ...

City of New York

Senior .NET Developer

Manhattan, NY · On-site +1

$60.25 - $76.75/hr

This position may be eligible for remote work for up to 2 days per week pursuant to the Flexible ... help desk, or as an end user will not be accepted for meeting the minimum qualification ...

L'attitude

Mortgage Loan Closer

Jersey City, NJ · Remote

$150K - $175K/yr

Here, you'll get no desk or tech fees, high earning potential, and a collaborative culture focused on helping you succeed--not micromanaging your every move. This is a W-2, remote role with benefits ...

Mercor

Strategic Finance Specialist - Expert

New York, NY · On-site +1

$85 - $100/hr

Remote Role Responsibilities * Build business cases and investment appraisals using NPV , IRR , and ... Analyze pricing and discount economics to support price setting and deal desk approvals with margin ...

Posted today

WES

Grants Associate (Remote)

Manhattan, NY · Remote

$48K - $59K/yr

Identify and support efforts to help create, implement, and improve existing funding administration ... Identify, track, and share emerging equitable philanthropic funding approaches by conducting desk ...

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Showing results 21-40

All JobsHelp Desk JobsRemote Help Desk JobsRemote Help Desk Jobs in Union, NJ

Remote Help Desk information

See Union, NJ salary details

$12

$23

$34

How much do remote help desk jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote help desk in Union, NJ is $23.59, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Remote Help Desk vs Remote Technical Support Specialist?

AspectRemote Help DeskRemote Technical Support Specialist
CredentialsCompTIA A+, Microsoft Certified, or similarCompTIA A+, Network+, Microsoft certifications
Work EnvironmentCustomer service-focused, troubleshooting hardware/software issuesTechnical problem-solving, advanced diagnostics
Employer & IndustryIT service providers, corporate IT departmentsIT support firms, software companies, tech vendors
Search & Comparison IntentDifferences, roles, responsibilitiesSkills, certifications, job duties

Remote Help Desk and Remote Technical Support Specialist roles both involve assisting users remotely with technical issues. The Help Desk typically handles basic troubleshooting and customer service, while the Technical Support Specialist deals with more complex technical problems. Both require similar certifications and work environments, but the Technical Support role often involves deeper technical knowledge and diagnostics.

What are the key skills and qualifications needed to thrive as a remote help desk professional?

To thrive as a Remote Help Desk professional, you need strong technical troubleshooting abilities, knowledge of common operating systems, and typically a background in IT or related certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and communication platforms is essential. Exceptional customer service, patience, and clear verbal and written communication skills make someone stand out in this role. These skills are crucial for efficiently resolving user issues, ensuring customer satisfaction, and maintaining smooth IT operations from a remote setting.

What are some common challenges faced by remote help desk professionals and how can they be managed?

Remote Help Desk professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication across different time zones, and maintaining high levels of customer satisfaction. To address these, it's important to develop strong problem-solving skills, utilize remote support tools effectively, and establish clear communication channels with both users and team members. Proactively documenting solutions and staying updated on the latest software and security protocols can also help manage these challenges and ensure efficient support.

What is a remote help desk?

Remote Help Desk jobs involve providing technical support and assistance to users over the phone, chat, or email from a remote location. Professionals in this role help resolve hardware, software, and network issues, often using remote access tools to diagnose and fix problems. They serve as the first point of contact for customers or employees needing IT support. Remote Help Desk technicians must possess strong communication skills and a solid understanding of computer systems, software, and troubleshooting techniques.
What are the most commonly searched types of Help Desk jobs in Union, NJ? The most popular types of Help Desk jobs in Union, NJ are:
What are popular job titles related to Remote Help Desk jobs in Union, NJ? For Remote Help Desk jobs in Union, NJ, the most frequently searched job titles are:
What job categories do people searching Remote Help Desk jobs in Union, NJ look for? The top searched job categories for Remote Help Desk jobs in Union, NJ are:
What cities near Union, NJ are hiring for Remote Help Desk jobs? Cities near Union, NJ with the most Remote Help Desk job openings:
Remote Help Desk jobs near you

Corporate Finance Analyst - Fully Remote | Upto $100/hr

Mercor

New York, NY • Remote

$100/hr

Full-time

Posted 12 hours ago

Posted today

Job description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Strategic Finance Expert
Type: Contract
Compensation: $85–$100/hour
Location: Remote

Role Responsibilities

  • Build business cases and investment appraisals using NPV, IRR, and payback for projects and decisions.
  • Produce capital allocation determinations, ranking investments against hurdle rates with portfolio review.
  • Develop scenario and sensitivity analyses of the corporate plan across demand, pricing, and cost.
  • Analyze pricing and discount economics to support price setting and deal desk approvals with margin impact.
  • Conduct market sizing and competitive landscape analysis, cohort and unit economics, and cost baseline and savings analysis for cost reduction programs.

Qualifications

Must-Have

  • 4+ years in strategic finance, corporate strategy, or corporate planning inside an operating company.
  • Ownership of a capital or pricing decision that went to a leadership forum.

Preferred

  • Management consulting or Big 4 strategy background now in an operator seat.
  • Growth equity background now in-house.
  • Deal desk or pricing strategy experience.

Assessment

  • A business case with NPV and IRR from mock project files.
  • A pricing and margin recommendation.
  • A capital allocation ranking.

Application Process (Takes 20–30 mins to complete)

  • Upload resume
  • AI interview based on your resume
  • Submit form

Resources & Support

  • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
  • For any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.