ZipRecruiter

Log In

2

Remote Help Desk Jobs in Leander, TX (NOW HIRING)

Afni, Inc.

Full-Time Remote Insurance Representative

Austin, TX · On-site +1

$39K - $54K/yr

We will help cover the cost of your premium. * Tuition Reimbursement. Your goals are important and ... A private workspace with desk/chair where surrounding noise (children, pets, people, electronics ...

Addison Group

IT Support Specialist II

Austin, TX · Remote

$75K - $80K/yr

Install, configure, and deploy hardware, software, and peripherals for onsite and remote users ... Desk operations, training, and quality assurance activities. * Escalate and help resolve complex ...

EDCLUB, INC

Sales Representative (K-12)

Austin, TX · On-site +1

... help grow Edclub's market share. This role is primarily remote but requires occasional travel to ... Onsite group meals & snacks and yes, a treadmill desk! * Casual attire and a stress-free, inclusive ...

ASSA ABLOY

Director of Customer Success

Austin, TX · Remote

We help enterprise security teams design, install, and manage their physical security ... desk, analytics/BI, knowledge base). * Own the customer satisfaction and NPS program end-to-end ...

Flock

Field Deployment Specialist

Austin, TX · Remote

$60K - $80K/yr

This is not a desk-bound or local office job, you'll be traveling up to 100% across the country to ... An FAA Part 107 Remote Pilot Certificate, or willingness to obtain certification within 45 days of ...

Fortive

Strategic Partners Account Manager

Austin, TX · On-site +1

This role is available as Hybrid / Remote (Austin, TX ) or US remote for candidates located in one ... Through data-led intelligence, we help people and systems work together more effectively, driving ...

Serco USA

Software IPT Lead - Remote

Austin, TX · On-site +1

We help our clients deliver vital services more efficiently while increasing the satisfaction of ... Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to ...

Flock Safety

Product Deployment Specialist

Austin, TX · On-site +1

$60K - $80K/yr

This isn't a desk-bound project manager position, you'll travel up to 75% (typically Monday through ... Remote roles exist, and when a posting is open to remote work, it says so. the impossible takes ...

Flock

Product Deployment Specialist

Austin, TX · Remote

$60K - $80K/yr

This isn't a desk-bound project manager position, you'll travel up to 75% (typically Monday through ... Remote roles exist, and when a posting is open to remote work, it says so. the impossible takes ...

Aledade PBC

Sr Salesforce Developer II

Austin, TX · On-site +1

$55 - $72.75/hr

Physical Requirements Prolonged periods sitting at a desk and working on a computer Who We Are ... If you want to help create a health care system that is good for patients, good for practices and ...

Aledade PBC

Sr Salesforce Developer II

Austin, TX · Remote

$55 - $72.75/hr

Physical Requirements Prolonged periods sitting at a desk and working on a computer Who We Are ... If you want to help create a health care system that is good for patients, good for practices and ...

previous pagenext page

Showing results 21-40

All JobsHelp Desk JobsRemote Help Desk JobsRemote Help Desk Jobs in Leander, TX

Remote Help Desk information

See Leander, TX salary details

$12

$22

$32

How much do remote help desk jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote help desk in Leander, TX is $22.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $24.81 per hour, depending on experience, location, and employer.

What is a remote help desk?

Remote Help Desk jobs involve providing technical support and assistance to users over the phone, chat, or email from a remote location. Professionals in this role help resolve hardware, software, and network issues, often using remote access tools to diagnose and fix problems. They serve as the first point of contact for customers or employees needing IT support. Remote Help Desk technicians must possess strong communication skills and a solid understanding of computer systems, software, and troubleshooting techniques.

What are the key skills and qualifications needed to thrive as a remote help desk professional?

To thrive as a Remote Help Desk professional, you need strong technical troubleshooting abilities, knowledge of common operating systems, and typically a background in IT or related certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and communication platforms is essential. Exceptional customer service, patience, and clear verbal and written communication skills make someone stand out in this role. These skills are crucial for efficiently resolving user issues, ensuring customer satisfaction, and maintaining smooth IT operations from a remote setting.

What are some common challenges faced by remote help desk professionals and how can they be managed?

Remote Help Desk professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication across different time zones, and maintaining high levels of customer satisfaction. To address these, it's important to develop strong problem-solving skills, utilize remote support tools effectively, and establish clear communication channels with both users and team members. Proactively documenting solutions and staying updated on the latest software and security protocols can also help manage these challenges and ensure efficient support.

What is the difference between Remote Help Desk vs Remote Technical Support Specialist?

AspectRemote Help DeskRemote Technical Support Specialist
CredentialsCompTIA A+, Microsoft Certified, or similarCompTIA A+, Network+, Microsoft certifications
Work EnvironmentCustomer service-focused, troubleshooting hardware/software issuesTechnical problem-solving, advanced diagnostics
Employer & IndustryIT service providers, corporate IT departmentsIT support firms, software companies, tech vendors
Search & Comparison IntentDifferences, roles, responsibilitiesSkills, certifications, job duties

Remote Help Desk and Remote Technical Support Specialist roles both involve assisting users remotely with technical issues. The Help Desk typically handles basic troubleshooting and customer service, while the Technical Support Specialist deals with more complex technical problems. Both require similar certifications and work environments, but the Technical Support role often involves deeper technical knowledge and diagnostics.

What are the most commonly searched types of Help Desk jobs in Leander, TX?

The most popular types of Help Desk jobs in Leander, TX are:

What are popular job titles related to Remote Help Desk jobs in Leander, TX?

For Remote Help Desk jobs in Leander, TX, the most frequently searched job titles are:

What job categories do people searching Remote Help Desk jobs in Leander, TX look for?

The top searched job categories for Remote Help Desk jobs in Leander, TX are:

What cities near Leander, TX are hiring for Remote Help Desk jobs?

Cities near Leander, TX with the most Remote Help Desk job openings:

Remote Help Desk jobs near you
Infographic showing various Remote Help Desk job openings in Leander, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $46,011 per year, or $22.1 per hour.

Full-Time Remote Insurance Representative

Afni, Inc.

Austin, TX • On-site, Remote

$39K - $54K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 20 days ago

Afni rating

7.1

Company rating: 7.1 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

18th of 72 rated call and contact centers

Job description

Career paths start at $17.75/hr and are bonus eligible
After 40 hour per week Full-Time training, we offer 2 full-time options:
1. Typical 40 hour per week schedule
2. A base of 30 hours with weekly hours ranging from 30 to 39 based on operational requirements. Work schedules are typically finalized and communicated one month in advance.
***You must live in Texas to be eligible for this position.***
What Will I Do as an Insurance Specialist?
Did you know that insurance is one of the most sustainable industries around? People will always need protection for the things they value!
Our Insurance Specialists go through a paid training program to obtain state licensing and become a Licensed Insurance Sales Agent!
Once licensed, you will represent one of the nation's top insurance providers by taking inbound calls from warm leads to close the deal on insurance sales. You will interact with customers to understand their needs and offer the best solutions for them. Using strong relationship-building you will provide an exceptional customer experience for customers.
Duties and Responsibilities
  • Take inbound calls and conduct a consultation to identify the prospective insured's needs. You will take control of the conversation and match products and solutions that will best meet those needs.
  • Educate the customers on our insurance products and services while identifying opportunities to sell additional products.
  • Read all disclosures verbatim and ensure all coverages and solutions are communicated effectively using the provided resources.
  • Solve problems and formulate solutions for customers by researching, analyzing, and resolving inquiries regarding insurance and service-related issues.
  • Engage in a conversation with people from all walks of life; every caller is unique, so providing and customizing assistance according to the policyholder's needs is a crucial part of the role.

As an Insurance Specialist, you get:
  • Remote Work. This position is 100% remote. We will send you the equipment needed for this role.
  • Full-time hours. 30 to 40-hour weekly schedule based on your base assignment and business needs.
  • Job Stability. We've been in business since 1936.
  • Paid Time Off. Because rest isn't a reward - it's necessary for your wellbeing.
  • Sick Time. Sick time accrues based on hours worked, policy, and applicable law.
  • Medical, Dental and Vision Insurance. We will help cover the cost of your premium.
  • Tuition Reimbursement. Your goals are important and we'll help you achieve them.
  • Referral Program. We have one of the most lucrative referral programs around.
  • Career Growth. Most of our senior leadership started as agents. We promote from within!
  • Annual Performance Reviews. We reward your good work with more money.

What are the qualifications to be an Insurance Specialist at Afni?
  • At least six months working in a service or sales environment
  • Ability to work in a fast-paced environment
  • Ability to multitask and use effective time management
  • Computer skills using multiple screens and applications at the same time
  • Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management.
  • Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service.
  • Able to attend 100% of the paid training period.
  • Available to work assigned shifts after full-time paid training, including weekends and some holidays, between 7:30am - 12:30am EST.
  • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

What You Need to Thrive in Our Remote Environment:
  • Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular)
  • 25Mbps Download/10Mbps Upload
  • Ping Rate - Less than 100 ms
  • A private workspace with desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours.
  • Ability to be on webcam during working hours

Why Afni?
Because with us, you matter. At Afni, you are not simply an employee, you're part of our culture. When you work here, you become part of the Afni culture and can take your career and your life where you want to go. Our employees want their careers to be more than just a series of jobs. This is where you make lifelong friendships, learn new skills, make an impact, have a little fun, and belong.
At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.
Click this link to learn more about our Referral Rewards Program:
https://afnicareers.com/referral-rewards
*Referrals must be new Afni hires and cannot be a rehire.
More About Afni:
What we do: https://afnicareers.com/get-to-know-us
Where are we located: https://afnicareers.com/locations
What's new with us: https://afnicareers.com/news-events
What it's like being part of the Afni family: https://afnicareers.com/culture-perks

What Afni employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply