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Remote Help Desk Technician Jobs in Decatur, TX (NOW HIRING)

CAD Specialist I

Fort Worth, TX · Remote

$50K - $74K/yr

General knowledge of ArcGIS, Excel, Word and Adobe Acrobat is helpful. Common Deliverables ... Ability to effectively communicate with Cad Manager, Project Manager or field technician when ...

Project Civil Engineer - Site Design

Fort Worth, TX · On-site +1

$81K - $108K/yr

The project engineer supervises, coordinates, and reviews work of engineers or technicians and ... Assists with marketing/business development; may help write proposals. * May serve as project ...

Project Civil Engineer - Site Design

Fort Worth, TX · On-site +1

$81K - $108K/yr

The project engineer supervises, coordinates, and reviews work of engineers or technicians and ... Assists with marketing/business development; may help write proposals. * May serve as project ...

Showing results 21-25

Remote Help Desk Technician information

See Decatur, TX salary details

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How much do remote help desk technician jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for remote help desk technician in Decatur, TX is $20.70, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.22 per hour, depending on experience, location, and employer.

What is a remote help desk technician?

A Remote Help Desk Technician provides technical support to users by troubleshooting software, hardware, and network issues remotely. They assist customers or employees via phone, chat, or email, resolving IT problems and ensuring smooth system functionality. Their responsibilities often include diagnosing issues, installing updates, and guiding users through solutions. Strong communication, problem-solving skills, and knowledge of operating systems and applications are essential for this role.

What are the key skills and qualifications needed to thrive as a remote help desk technician?

To thrive as a Remote Help Desk Technician, you need a solid understanding of computer systems, troubleshooting techniques, and knowledge of operating systems, often supported by an associate degree or relevant IT certifications such as CompTIA A+ or Microsoft Certified Professional (MCP). Familiarity with remote desktop tools, ticketing systems like Zendesk, and networking basics is typically required. Strong communication skills, patience, and the ability to work independently are crucial soft skills for remote support roles. These abilities ensure prompt and effective customer service, efficient issue resolution, and seamless collaboration in a virtual work environment.

What are some typical challenges faced by remote help desk technicians, and how can they be managed?

Remote Help Desk Technicians often encounter challenges such as troubleshooting complex technical issues without in-person access to the user’s device, prioritizing multiple support requests, and maintaining effective communication across virtual channels. To manage these challenges, technicians rely on clear written and verbal instructions, utilize screen-sharing and remote access tools, and follow well-established escalation procedures for unresolved cases. Staying organized and keeping detailed documentation also help ensure that users receive timely and accurate support. A proactive approach to ongoing training and technical skill development further enables remote technicians to adapt to evolving technologies and user needs.

What are the most commonly searched types of Help Desk Technician jobs in Decatur, TX?

The most popular types of Help Desk Technician jobs in Decatur, TX are:

What cities near Decatur, TX are hiring for Remote Help Desk Technician jobs?

Cities near Decatur, TX with the most Remote Help Desk Technician job openings:

Infographic showing various Remote Help Desk Technician job openings in Decatur, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $43,046 per year, or $20.7 per hour.

CAD Specialist I

Fort Worth, TX • Remote

W&M Environmental Group
Environmental Consulting Services • 5 - 10K employees

$50K - $74K/yr

Full-time

Re-posted 7 days ago


Job description

Experience / Education:

Technical College degree, Associates degree or equivalent and 2-4 years of experience.

Software Skill Set:

Candidate will show the following:

  • Proficiency with AutoCAD Civil 3D commands and workflows.

  • Familiar with working in multi-tab drawings, managing layer display attributes and visibility within multiple viewports.

  • Familiar with the Civil3D environment and basic functionality, including:

    • Familiar with concept of coordinate systems, identifying them and working within them.

    • Import and display of point data.

  • Ability to modify Civil3D styles to control the appearance and display of civil objects including points, surfaces, corridors, alignments, etc.

  • Ability to use point data to create simple surfaces for the generation and display of contours

  • Ability to assemble multiple drawing files supplied to Braun Intertec and organize them in a way that allows for efficient drawing updates in the event of future changes to the drawing data

  • General knowledge of ArcGIS, Excel, Word and Adobe Acrobat is helpful.

Common Deliverables:

Routinely prepares figures for drafting requests including the following:

  • General site sketches

  • Soil boring and sample location maps

  • Basic geologic cross section diagrams

  • Assorted construction diagrams, well diagrams and other graphics as required

  • Surface and / or groundwater contour maps

  • Residential layouts / excavation bottoms and oversizing

Workflow:

Works independently on tasks assigned by the Cad Manager.

Ability to apply Braun Intertec standards and practices.

Ability to effectively communicate with Cad Manager, Project Manager or field technician when necessary to clarify drawing requests to ensure accuracy of deliverables or to request additional materials required for drawing completion.

#LI-CT1

#LI-remote

Compensation Range:

$50,000.00 - $74,000.00

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.

Braun Intertec strives to ensure that its careers web site is accessible to all. If you need assistance completing your online application, please email hrhelp@braunintertec.com.

As an Equal Opportunity Employer, Braun Intertec is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you need a reasonable accommodation to assist with your job search or application for employment, please e-mail us athrhelp@braunintertec.com. In your e-mail, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.