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Remote Help Desk Hospital Jobs in Michigan (NOW HIRING)

Lost Time Adjuster

Grand Rapids, MI ยท On-site +1

$70K - $83K/yr

Remote (United States) About Acrisure A global fintech leader, Acrisure empowers millions of ... Manage desk- and caseload of claims in an efficient and professional manner * Investigate claims ...

Lost Time Adjuster

Grand Rapids, MI ยท On-site +1

$70K - $83K/yr

Remote (United States) About Acrisure A global fintech leader, Acrisure empowers millions of ... Manage desk- and caseload of claims in an efficient and professional manner * Investigate claims ...

REMOTE CSR

Detroit, MI ยท Remote

$17.50/hr

... Illness, Accident, and Hospital โ€ข 401(k) Retirement Plan - Pre-tax and Roth post-tax ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

Showing results 21-40

Remote Help Desk Hospital information

What is a remote help desk hospital?

A Remote Help Desk Hospital job involves providing technical support and assistance to hospital staff, patients, or administrators from a remote location. These professionals troubleshoot issues related to computer systems, medical software, and other IT-related concerns, often via phone, email, or chat. Their goal is to ensure that hospital operations run smoothly by resolving technical problems quickly and efficiently without being physically present on-site. Remote help desk staff must have strong communication skills, healthcare IT knowledge, and the ability to work independently. They play a crucial role in supporting the technology needs of healthcare environments.

What are the key skills and qualifications needed to thrive as a remote help desk hospital professional?

To thrive as a Remote Help Desk Hospital professional, you need strong technical troubleshooting abilities, knowledge of healthcare IT systems, and at least an associate degree in IT or a related field. Experience with ticketing systems like ServiceNow, remote desktop tools, and familiarity with HIPAA-compliant communication platforms are typically required. Exceptional communication, patience, and problem-solving skills help you support medical staff effectively and calmly under pressure. These competencies ensure prompt resolution of technical issues, maintaining seamless healthcare operations and compliance with patient data security standards.

What are some common challenges faced by remote help desk professionals in a hospital setting, and how can they be addressed?

Remote help desk professionals in hospitals often face challenges such as troubleshooting complex medical software without being physically present and communicating effectively with clinical staff who may be under stress. To address these challenges, it's important to develop strong problem-solving skills, maintain clear and empathetic communication, and leverage remote access tools where possible. Regular training on hospital systems and close collaboration with on-site IT teams also help ensure timely and accurate support for hospital staff.

What is the difference between Remote Help Desk Hospital vs Remote IT Support Specialist?

AspectRemote Help Desk HospitalRemote IT Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHealthcare setting, hospital networksVarious industries, corporate or client sites
Employer UsageHospitals, healthcare providersBusinesses, IT firms, corporations
Search IntentHealthcare-specific remote supportGeneral remote IT support roles

Remote Help Desk Hospital and Remote IT Support Specialist roles share similar certifications and technical skills. However, the hospital role focuses on healthcare environments, supporting medical systems and hospital networks, while the IT Support Specialist serves a broader range of industries. Both require strong troubleshooting skills and remote communication, but their work settings and specific technical needs differ.

What are the most commonly searched types of Help Desk Hospital jobs in Michigan?

The most popular types of Help Desk Hospital jobs in Michigan are:

What cities in Michigan are hiring for Remote Help Desk Hospital jobs?

Cities in Michigan with the most Remote Help Desk Hospital job openings:

Infographic showing various Remote Help Desk Hospital job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Hospital Territory Manager - Temperature Management Systems

Zoll Medical Corporation

Detroit, MI โ€ข Remote

$200K/yr

Full-time

Posted 27 days ago


Job description

Acute Care Technology

At ZOLL, we're passionate about improving patient outcomes and helping save lives.
We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
The Circulation division of ZOLL Medical Corporation is focused on "beating heart" therapies for hospitals. Post-cardiac arrest, STEMI heart attack, and severe fever are some of the applications of ZOLL's unique devices. Fully integrated, ZOLL Circulation researches, develops, manufactures, and sells novel technologies includes ZOLL Temperature Management Solutions and TherOx SSO2 Therapy. Temperature Management Solutions empower physicians to "prescribe" a temperature and achieve it. TherOx SSO2 Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks.
Job Summary
This individual will be responsible for generating revenue for ZOLL TMS products including both capital and disposable products to healthcare facilities. This individual provides initial sales activity as well as ongoing customer support.

MUST reside in the Region: Ohio, Chicago Area, Michigan, West Virginia and Wisconsin
Essential Functions

  • Generate sales of the complete Temperature Management Product offering, including Systems (consoles) and Catheters (disposables). Drive business to meet the territory expected dollar and unit expectations.
  • Drive business growth and expand clinical application within existing customers as well as new customers
  • Build relationships with high-level clinicians, including physicians and nursing leadership, and other specialty area within the healthcare system (i.e. Neurology, Cardiology, Critical Care, Emergency Medicine).
  • Provide product evaluation support in healthcare facilities and manage the customer retention including education, training and complain handing
  • Provide customer feedback to marketing, support tradeshow and other marketing activities
  • Work with other functional areas within ZOLL, in an effort to 'team sell' into Healthcare Systems, in an effort to drive ZOLL's entire offering of products and services.
  • Provides various reports as required by management.
  • Maintain and track demo and evaluation inventory.
  • Complete required administrative activities


Required/Preferred Education and Experience

  • Bachelor's Degree preferred
  • Minimum of 2 years experience in selling capital equipment or disposables in the hospital market or a Minimum of 2 years working in a clinical support capacity for a medical device company targeting Critical Care, Cardiology, or Emergency Medicine clinicians. preferred


Knowledge, Skills and Abilities

  • Ability to sell in a highly clinical and competitive environment
  • Knowledgeable at selling in Integrated Delivery Networks (IDN) level
  • Have knowledge of ZOLL and competitive products
  • Proven track record of strong sales results
  • Professional and ethical
  • Excellent organizational/territory time management skills
  • Strong interpersonal and communication skills
  • Extremely proficient utilizing and managing Customer Relationship Management Tools
  • Ability to travel with minimum 1 overnights a week


Travel Requirements

  • 50%


Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Standing - Occasionally
  • Walking - Occasionally
  • Sitting - Constantly
  • Talking - Occasionally
  • Hearing - Occasionally
  • Repetitive Motions - Frequently


ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

The "at plan" compensation (Base Salary + Variable Incentive Compensation) for this position is:

$200,000.00 which includes a base salary of $65,000.00 and commission in accordance with the company's sales compensation plan.

Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.

Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.