ZipRecruiter

Log In

2

Remote Help Desk Analyst Jobs in Everett, WA (NOW HIRING)

Addison Group

IT Administrator

Bothell, WA · Remote

$72K/yr

Basic Installation, Troubleshooting and Remote Access methods (Remote Desktop, Remote Help ... This position is primarily responsible for delivering exceptional help desk support and ...

Armavel, LLC

Be Seen First

Jr. Salesforce Administrator - Tier 1 Help Desk - Incident Response

Seattle, WA · Remote

$25/hr

Bachelor's Degree * 5+ years of Help desk or other experience working in a customer service ... Fully remote workforce - work from anywhere in the US! * You'll get lots of work done, and work ...

Yoodli AI Roleplays

Deal Desk Lead

Seattle, WA · On-site +1

$155K - $170K/yr

Careers at Yoodli We're on a mission to help people communicate with confidence Yoodli is an AI ... This is a Hybrid role: 3 days in-office at our Seattle HQ (lunch included) + 2 days remote. What ...

YO AI Labs

AI Consulting Expert - Remote

Seattle, WA · Remote

$100 - $200/hr

... helping enhance the quality, accuracy, and reasoning of AI outputs. No prior AI experience is required--your consulting expertise, analytical thinking, and communication skills are what matter most.

YO AI Labs

AI Consulting Expert - Remote

Seattle, WA · Remote

$100 - $200/hr

... helping enhance the quality, accuracy, and reasoning of AI outputs. No prior AI experience is required--your consulting expertise, analytical thinking, and communication skills are what matter most.

Yoodli AI Roleplays

Senior Revenue Analyst

Seattle, WA · On-site +1

$160K - $170K/yr

This is a Hybrid role: 3 days in-office at our Seattle HQ (lunch included) + 2 days remote. What ... You partner and advise, you're not a service desk. * B2B SaaS or B2B AI go-to-market experience ...

Runway

Senior IT Engineer - US West Coast

Seattle, WA · On-site +1

$110K - $170K/yr

Handle help-desk tickets : Triage and resolve employee requests - password resets, access ... This is a remote role and coordination happens in Slack and Notion. If you can't write clearly, the ...

Prelim

Client Strategy Analyst

Seattle, WA · Remote

$130K - $140K/yr

... remote positions across the US, helping banks onboard their customers. Our platform is designed to streamline the account opening process for both consumers and businesses, accelerating speed-to ...

Banner Bank

Credit Analyst (remote WA)

Bellevue, WA · On-site +1

Your analysis and insights help balance growth with risk, ensuring every credit decision is thoughtful, compliant, and well supported. This is a great opportunity to deepen your financial expertise ...

Banner Bank

Credit Analyst (remote WA)

Bellevue, WA · On-site +1

Your analysis and insights help balance growth with risk, ensuring every credit decision is thoughtful, compliant, and well supported. This is a great opportunity to deepen your financial expertise ...

Banner Bank

Credit Analyst (remote WA)

Bellevue, WA · Remote

Your analysis and insights help balance growth with risk, ensuring every credit decision is thoughtful, compliant, and well supported. This is a great opportunity to deepen your financial expertise ...

Banner Bank

Credit Analyst (remote WA)

Seattle, WA · Remote

Your analysis and insights help balance growth with risk, ensuring every credit decision is thoughtful, compliant, and well supported. This is a great opportunity to deepen your financial expertise ...

Banner Bank

Credit Analyst (remote WA)

Seattle, WA · On-site +1

Your analysis and insights help balance growth with risk, ensuring every credit decision is thoughtful, compliant, and well supported. This is a great opportunity to deepen your financial expertise ...

Banner Bank

Credit Analyst (remote WA)

Bellevue, WA · Remote

Your analysis and insights help balance growth with risk, ensuring every credit decision is thoughtful, compliant, and well supported. This is a great opportunity to deepen your financial expertise ...

next page

Showing results 1-20

All JobsHelp Desk Analyst JobsRemote Help Desk Analyst JobsRemote Help Desk Analyst Jobs in Everett, WA

Remote Help Desk Analyst information

See Everett, WA salary details

$15

$26

$39

How much do remote help desk analyst jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for remote help desk analyst in Everett, WA is $26.61, according to ZipRecruiter salary data. Most workers in this role earn between $21.78 and $29.76 per hour, depending on experience, location, and employer.

What is a remote help desk analyst?

A Remote Help Desk Analyst is an IT professional who provides technical support and troubleshooting services to users, typically over the phone, email, or through remote access software. They assist with issues related to computer hardware, software, networks, and other technology systems. Working remotely, they diagnose problems, guide users through solutions, and may escalate complex issues to higher-level support. Their goal is to ensure users can effectively use their technology and minimize downtime. This role is essential for organizations with distributed teams or remote employees.

What are the key skills and qualifications needed to thrive as a remote help desk analyst, and why are they important?

To thrive as a Remote Help Desk Analyst, you need solid troubleshooting abilities, knowledge of operating systems and networks, and typically an associate’s degree in IT or a related field. Familiarity with ticketing systems like ServiceNow or Zendesk, remote desktop tools, and certifications such as CompTIA A+ are highly valued. Strong communication, patience, and problem-solving skills help analysts effectively assist users and de-escalate technical frustrations. These competencies ensure quick resolution of technical issues and a positive user experience, which are crucial for organizational productivity and customer satisfaction.

What are some common challenges faced by remote help desk analysts, and how can they overcome them?

Remote Help Desk Analysts often encounter challenges such as troubleshooting complex technical issues without physical access to the user's device, managing high ticket volumes, and maintaining effective communication with users from diverse technical backgrounds. To overcome these obstacles, analysts rely on strong problem-solving skills, remote diagnostic tools, and clear, empathetic communication. Building a knowledge base and collaborating closely with team members through chat or video calls can also help resolve issues more efficiently and improve user satisfaction.

What is the difference between Remote Help Desk Analyst vs Remote IT Support Specialist?

AspectRemote Help Desk AnalystRemote IT Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelp desk, support centers, remoteTechnical support, troubleshooting, remote
Industry UsageIT services, tech companies, MSPsIT services, tech companies, MSPs
Common Search IntentCustomer support, troubleshootingTechnical support, system maintenance

The Remote Help Desk Analyst and Remote IT Support Specialist roles share similar certifications and work environments, often working remotely within IT service industries. While both provide technical support, the Help Desk Analyst typically handles initial customer inquiries and basic troubleshooting, whereas the IT Support Specialist may perform more advanced system maintenance and technical tasks. Understanding these distinctions helps job seekers target the right roles based on their skills and career goals.

What are the most commonly searched types of Help Desk Analyst jobs in Everett, WA?

The most popular types of Help Desk Analyst jobs in Everett, WA are:

What are popular job titles related to Remote Help Desk Analyst jobs in Everett, WA?

For Remote Help Desk Analyst jobs in Everett, WA, the most frequently searched job titles are:

What job categories do people searching Remote Help Desk Analyst jobs in Everett, WA look for?

The top searched job categories for Remote Help Desk Analyst jobs in Everett, WA are:

What cities near Everett, WA are hiring for Remote Help Desk Analyst jobs?

Cities near Everett, WA with the most Remote Help Desk Analyst job openings:

Remote Help Desk Analyst jobs near you
Infographic showing various Remote Help Desk Analyst job openings in Everett, WA as of August 2026, with employment types broken down into 88% Full Time, 7% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $55,351 per year, or $26.6 per hour.

IT Administrator

Bothell, WA • Remote

Addison Group
See more jobs at Addison Groupexternal

$72K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

Title: IT Administrator

Type: Full Time

Location: Bothell

On-Site: 2 days per week, Hybrid

Benefits: PTO, Medical, Dental, Vision, 401k

Pay: $65-72k per year

Must Haves: (Please address their experience with these in the submission)

  • Active Directory: A minimum of 1 year experience: Creation and Deletion of User Accounts. Password management. Adding and removing Computers to a Domain. Manage memberships in Security Groups. Basic understanding of Group Policy and DNS.
  • Entra ID: Management of Security Group Membership. Uses Sign-in Logs and MFA (Multi Factor Authentication) to help troubleshoot user authorization.
  • Intune: Experience Enrolling Devices. Knows basic management controls of Sync, Retire, Wipe, Fresh Start. Has some familiarity with App Deployment.
  • Windows File Server: Experience mapping drives, know how to find the correct security group for an advertised share. Has some familiarity with NTFS Permissions.
  • Windows 11: Basic Installation, Troubleshooting and Remote Access methods (Remote Desktop, Remote Help)

Position Summary

The Systems Administrator plays a crucial role within the organization, reporting directly to the Network Operations Lead. This position is primarily responsible for delivering exceptional help desk support and comprehensive systems administration to all users across the company. Key responsibilities include troubleshooting hardware and software issues, managing user accounts, and assisting with the optimal performance of network systems. The Systems Administrator is also tasked with maintaining system security, implementing updates, and documenting technical processes to enhance operational efficiency. By providing timely and effective assistance, the Systems Administrator helps to foster a productive work environment, ensuring that all employees have the necessary tools and support to perform their roles effectively. Outcome-focused practices are essential to the success of this role.

Key Responsibilities

·        Responding to user inquiries through various channels such as email, phone, and the service portal.

·        Triaging and solving requests according to the service desk's standard operating procedure.

·        Ensuring Service Level Agreements (SLAs) are met to maintain high-quality service.

·        Escalate issues as needed to ensure all problems are addressed.

·        Providing detailed reports on ticket activities.

·        Installing and configuring software, hardware, and networks

·        Setting up accounts and workstations

·        Manage user accounts, permissions, and access rights to ensure appropriate access to resources.

·        Create, modify, and delete user accounts as needed.

·        Set up new hardware, including servers, workstations, and peripheral devices.

·        Install and configure operating systems, applications, and software updates.

·        Oversee the functionality of network components such as routers, switches, and firewalls.

·        Ensure network file systems are correctly configured and accessible to authorized users.

·        Assist with Backup and Disaster Recovery Testing.

·        Onboard new employees by creating user accounts and assigning necessary permissions.

·        Ensure new users have access to the tools and resources required for their roles.

·        Device inventory

·        Hardware inventory

·        Software inventory

Understand and follow the company security policy. Assist with and gradually improve security operations time.