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Remote Help Desk Analyst Jobs in Louisiana (NOW HIRING)

Cayenta

(Remote) Support Analyst

Iowa, LA · Remote

At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... This remote role welcomes candidates anywhere in Canada and the US. What your impact will be:

Cayenta

At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... This remote role welcomes candidates anywhere in Canada and the US. What your impact will be:

Cayenta

Cayenta, a division of Harris; is seeking a Support Analyst who will help solve problems that ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

Harris

Cayenta, a division of Harris; is seeking a Support Analyst who will help solve problems that ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

Harris

Cayenta, a division of Harris; is seeking a Support Analyst who will help solve problems that ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

Harris

(Remote) Support Analyst

Iowa, LA · Remote

Cayenta, a division of Harris; is seeking a Support Analyst who will help solve problems that ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

Harris

(Remote) Support Analyst

Iowa, LA · Remote

Cayenta, a division of Harris; is seeking a Support Analyst who will help solve problems that ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

Cayenta

(Remote) Support Analyst

Iowa, LA · Remote

Cayenta, a division of Harris; is seeking a Support Analyst who will help solve problems that ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

Harris

Proven communication, analytical, training, and problem-solving skills are essential. This remote ... Track key performance metrics and help define and refine operational KPIs. Product Knowledge and ...

Harris

M&A (Analyst / Senior Analyst / Associate)

Iowa, LA · On-site +1

$90K - $110K/yr

Preference for Toronto, Ottawa or Montreal, but open to remote candidates (within North America ... Harris' public safety portfolio is looking for an M&A professional to help support our acquired ...

Alteryx

$103K - $134K/yr

No matter your role, the work you do will help organizations move faster, see more clearly, and ... PLEASE NOTE: while this role will be 100% remote, we are looking for candidates based on the East ...

CSAA

Help establish consistent metric definitions, governance, and scalable analytics practices ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

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Remote Help Desk Analyst information

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How much do remote help desk analyst jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for remote help desk analyst in Louisiana is $20.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $23.03 per hour, depending on experience, location, and employer.

What is a remote help desk analyst?

A Remote Help Desk Analyst is an IT professional who provides technical support and troubleshooting services to users, typically over the phone, email, or through remote access software. They assist with issues related to computer hardware, software, networks, and other technology systems. Working remotely, they diagnose problems, guide users through solutions, and may escalate complex issues to higher-level support. Their goal is to ensure users can effectively use their technology and minimize downtime. This role is essential for organizations with distributed teams or remote employees.

What are the key skills and qualifications needed to thrive as a remote help desk analyst, and why are they important?

To thrive as a Remote Help Desk Analyst, you need solid troubleshooting abilities, knowledge of operating systems and networks, and typically an associate’s degree in IT or a related field. Familiarity with ticketing systems like ServiceNow or Zendesk, remote desktop tools, and certifications such as CompTIA A+ are highly valued. Strong communication, patience, and problem-solving skills help analysts effectively assist users and de-escalate technical frustrations. These competencies ensure quick resolution of technical issues and a positive user experience, which are crucial for organizational productivity and customer satisfaction.

What are some common challenges faced by remote help desk analysts, and how can they overcome them?

Remote Help Desk Analysts often encounter challenges such as troubleshooting complex technical issues without physical access to the user's device, managing high ticket volumes, and maintaining effective communication with users from diverse technical backgrounds. To overcome these obstacles, analysts rely on strong problem-solving skills, remote diagnostic tools, and clear, empathetic communication. Building a knowledge base and collaborating closely with team members through chat or video calls can also help resolve issues more efficiently and improve user satisfaction.

What is the difference between Remote Help Desk Analyst vs Remote IT Support Specialist?

AspectRemote Help Desk AnalystRemote IT Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelp desk, support centers, remoteTechnical support, troubleshooting, remote
Industry UsageIT services, tech companies, MSPsIT services, tech companies, MSPs
Common Search IntentCustomer support, troubleshootingTechnical support, system maintenance

The Remote Help Desk Analyst and Remote IT Support Specialist roles share similar certifications and work environments, often working remotely within IT service industries. While both provide technical support, the Help Desk Analyst typically handles initial customer inquiries and basic troubleshooting, whereas the IT Support Specialist may perform more advanced system maintenance and technical tasks. Understanding these distinctions helps job seekers target the right roles based on their skills and career goals.

What are the most commonly searched types of Help Desk Analyst jobs in Louisiana?

The most popular types of Help Desk Analyst jobs in Louisiana are:

What are popular job titles related to Remote Help Desk Analyst jobs in Louisiana?

For Remote Help Desk Analyst jobs in Louisiana, the most frequently searched job titles are:

What job categories do people searching Remote Help Desk Analyst jobs in Louisiana look for?

The top searched job categories for Remote Help Desk Analyst jobs in Louisiana are:

What cities in Louisiana are hiring for Remote Help Desk Analyst jobs?

Cities in Louisiana with the most Remote Help Desk Analyst job openings:

Remote Help Desk Analyst jobs near you
Infographic showing various Remote Help Desk Analyst job openings in Louisiana as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $42,847 per year, or $20.6 per hour.

Sr Analyst, Programmer - OutSystems (Remote)

Branch, LA • Remote

United Rentals
See more jobs at United Rentalsexternal

$36.75 - $49.75/hr

Full-time

PTO

Re-posted 17 days ago

Job description

Great company. Great people. Great opportunities.

If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals!

Design, develop, and maintain enterprise applications on the OutSystems low-code platform, ensuring scalable, secure, and high-performing solutions. The Senior OutSystems Developer is expected to be highly driven to achieve results, with a strong curiosity about the underlying business processes the technology supports. This role requires a proactive problem solver who collaborates across teams, contributes to code quality through reviews, and actively participates in the Agile planning process to deliver impactful outcomes.

**This is a remote role opprotunity**

What you'll do:

  • Implement enterprise-grade applications using OutSystems, including new development, enhancements, and integrations with other systems.

    • Collaborate with business stakeholders and IT teams to define requirements, translate them into technical specifications, and deliver solutions that meet business objectives.

    • Support application lifecycle management, including deployments, upgrades, and environment maintenance.

    • Partner with business and application teams to ensure alignment with enterprise architecture and integration standards.

    • Support user testing and provide ongoing production support.

    • Maintain technical and support documentation.

  • Participate in Agile ceremonies (backlog grooming, sprint planning, daily stand-ups, retrospectives) to ensure alignment and delivery of business value.

    • Conduct code reviews to enforce development standards, ensure quality, and mentor junior developers.

  • Address users' system issues escalated by the Support Center/Help Desk

Requirements:

  • Bachelor's Degree in a technical field such as computer science or engineering

  • 3+ years of recent experience with OutSystems development

  • 3-5 years experience in traditional software development .NET, Java, JavaScript, or Python

  • Development and ongoing support of enterprise grade applications

  • OutSystems certifications

  • Expert knowledge of structured query language and relational database design

  • Strong understanding of modern software architectural best practices

  • Proficiency in .NET, Java, JavaScript, or Python

  • Experience in business requirements gathering; knowledge of standard system development lifecycle concepts

  • Strong analytic, problem solving, and collaborative skills

  • Self-motivated and willing to work in an energetic, fast paced team environment

  • Excellent written and verbal communication skills

Why join us?

We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

  • Paid Parental Leave

  • United Compassion Fund

  • Employee Discount Program

  • Career Development & Promotional Opportunities

  • Additional Vacation Buy Up Program (US Only)

  • Early Wage Access through Payactiv (US Hourly Only)

  • Paid Sick Leave

  • An inclusive and welcoming culture

Explore our comprehensive U.S. benefit offerings

For Canadian benefits, click here

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewardingcareer.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.

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