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Remote Healthcare Simulation Jobs in Minnesota (NOW HIRING)

Harris

$10/hr

Remote Care Manager Location: Remote The Care Manager will be assigned a patient panel based on ... Compensation Structure Esrun Health utilizes a productivity-based pay structure : $10.00 per ...

Harris

$10/hr

Remote Care Manager Location: Remote The Care Manager will be assigned a patient panel based on ... Compensation Structure Esrun Health utilizes a productivity-based pay structure : $10.00 per ...

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Remote Healthcare Simulation information

What is a remote healthcare simulation specialist?

A Remote Healthcare Simulation specialist designs, implements, and facilitates virtual training scenarios for healthcare professionals. Using technology such as video conferencing, virtual reality, and simulation software, they create realistic patient care situations that can be accessed remotely. This allows medical teams to practice clinical skills, teamwork, and decision-making in a safe, controlled environment, even when participants are in different locations. These specialists play a crucial role in continuing medical education and improving patient safety by enabling hands-on learning without the need for in-person meetings.

What are the key skills and qualifications needed to thrive as a remote healthcare simulation specialist?

To excel as a Remote Healthcare Simulation Specialist, you need a solid background in healthcare education, simulation technology, and instructional design, often supported by degrees in nursing, medicine, or healthcare education. Familiarity with simulation software (such as Laerdal, CAE, or SimCapture), virtual meeting platforms, and audiovisual equipment is typically required, along with certifications like Certified Healthcare Simulation Educator (CHSE). Strong communication, problem-solving, and adaptability are crucial soft skills for engaging learners and managing technical challenges remotely. These skills ensure effective, immersive training experiences that support healthcare professionals’ skill development in virtual environments.

What are some common challenges faced when working in remote healthcare simulation, and how can they be addressed?

One common challenge in remote healthcare simulation is ensuring effective communication and engagement among participants who are not physically co-located. Technical difficulties, such as unstable internet connections or unfamiliarity with simulation platforms, can also disrupt sessions. To address these issues, it's important to provide thorough training on software tools, establish clear communication protocols, and have backup plans for technical problems. Regular feedback and debriefings help foster a collaborative environment and continuous improvement, making remote simulations more effective and enjoyable for all team members.

What is the difference between Remote Healthcare Simulation vs Remote Healthcare Educator?

AspectRemote Healthcare SimulationRemote Healthcare Educator
Primary FocusDeveloping and implementing simulation-based training for healthcare professionalsTeaching and training healthcare professionals through various educational methods
Required CredentialsHealthcare background, simulation certification often preferredHealthcare or education background, teaching certifications beneficial
Work EnvironmentSimulation labs, virtual platforms, healthcare facilitiesOnline classrooms, virtual training sessions, healthcare organizations
Industry UsageHospitals, medical schools, training centersHospitals, educational institutions, healthcare organizations

Remote Healthcare Simulation focuses on creating realistic training scenarios using simulation technology, while Remote Healthcare Educator emphasizes delivering educational content and training remotely. Both roles require healthcare knowledge, but simulation specialists often have additional technical skills, making their work environment more tech-driven. Understanding these differences helps job seekers find the right fit in the healthcare training industry.

How to become a remote healthcare simulation specialist?

To become a remote healthcare simulation specialist, typically, candidates need a background in healthcare, nursing, or medical education, along with experience in simulation-based training. Relevant skills include proficiency with simulation software, strong communication, and instructional design abilities; certifications in healthcare education or simulation are also beneficial. Gaining experience through internships or training programs can help prepare for remote roles in this field.

What are popular job titles related to Remote Healthcare Simulation jobs in Minnesota?

For Remote Healthcare Simulation jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Remote Healthcare Simulation jobs in Minnesota look for?

The top searched job categories for Remote Healthcare Simulation jobs in Minnesota are:

Remote Healthcare Simulation jobs near you
Infographic showing various Remote Healthcare Simulation job openings in Minnesota as of September 2026, with employment types broken down into 73% Full Time, 12% Part Time, and 15% Contract. Highlights an 100% Remote job distribution.

Connection Advisor Outreach (Call Center/Healthcare Scheduler), Remote

Minneapolis, MN • On-site, Remote

Hennepin Healthcare
Health Care and Social Assistance • 5 - 10K employees
Learn more about Hennepin Healthcareexternal

$16.25 - $21/hr

Full-time

Re-posted 15 days ago

Hennepin Healthcare rating

7.4

Company rating: 7.4 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

Job description

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.
Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.
JOB DETAILS
Department: Connection Center
FTE: 1.00 (80 hours per pay period)
Workdays: Monday - Friday
Shift(s): Days
Shift Length: 8 hours
Location: Remote*
*Applicants will need to be within a 100-mile radius of our downtown campus.
The Connection Center is a fast-paced, high-volume inbound call center where our schedulers play a critical role in delivering exceptional service. Team members are expected to multitask efficiently-speaking with patients, scheduling appointments, documenting conversations, and resolving escalations-all while maintaining professionalism and composure in a dynamic environment.
The Connection Center is open Monday through Friday, 7:30 AM to 5:30 PM. Shifts will be based on the current business needs and staff seniority. The schedule will be decided following the 4-week training period. The training period will be scheduled on Monday through Friday, 8:00 AM to 5:00 PM, and will be held on campus for only 1 week.
Individuals will need a quiet working environment, high-speed internet, fire alarm, and desk space. Hennepin Healthcare will supply computers, monitors, keyboard, mouse, and phone.
Purpose of this position: Under general supervision, the Connection Advisor Outreach answers incoming calls and meets caller's needs, confirms all patient demographic information is current and complete, verifies insurance information, schedules, cancels, or reschedules appointments for clinics or services using call center, electronic health record and departmental technology. Provides Outreach Services for assigned departments and programs, including but not limited to Centralized Referrals, Active Request Orders, Care Everywhere, and Discharge Appointments. Answers inquiries and questions, troubleshoots complex issues, and provides information. Promote patient and Provider satisfaction and advance the continuum of care.
RESPONSIBILITIES
  • Answers assigned calls; prioritizes, screens, and/or redirects calls as needed. Answers questions, handles routine matters, and takes messages
  • Schedules, cancels, and reschedules appointments for patients/callers following standard work and departmental policies and procedures
  • Handles complex scheduling that often requires multiple appointments or with different providers and modalities
  • Obtains and accurately captures demographic and emergency contact information and patient's health insurance information provided by the patient or caller
  • Accurately completes multiple types of patient registrations in a professional, customer-oriented, timely manner while following departmental policies and procedures
  • Assists with shadowing and mentoring newly onboarded Connection Advisor Associate, and Connection Advisor Intermediate and Senior team members
  • Recommends and supports change and process improvement initiatives while working to uphold standard process workflows and provide feedback as needed
  • Completes training and continuing education courses to ensure compliance with Federal, State, and HHS guidelines and follows current best practices
  • Completes all work assignments within the time allowed
  • Requests and processes payments for co-pays, pre-pays, and outstanding balances
  • Meets all key performance and call quality standards
  • Transfers calls to Hennepin Healthcare Nurse Line and/or escalates calls to Team Coordinator or Supervisor as needed
  • Performs other duties as assigned, but only after appropriate training

The Connection Advisor - Outreach performs the same duties as the Connection Advisor - Intermediate and Senior but is distinguished due to these additional functions:
  • Supports all scheduling teams in the Connection Center by accepting overflow calls to ensure service level agreements are met
  • Makes outreach calls to coordinate higher levels of care appointments for internal and outgoing referrals. Includes work queue management, coordination of multi-level services, providers, procedures, and care rooms to meet the needs of the care plan
  • Assists inpatient care units with hospital discharge and referral scheduling
  • Partners with Clinics and Service departments to meet the clinical scheduling needs of the referral or order
  • Uses Epic or Outlook communication tools for timely status updates to patients, Providers, and referring facilities
  • Enters and creates a new patient record for incoming referral services to HHS accurately and efficiently. Prepares documents for transfer to the patient record using Epic scanning tools
  • Works in EPIC work queues following standard work and departmental policies and procedures
  • Handles Care Everywhere incoming messages regarding outside patient care, messages, or referrals
  • Processes incoming automated referral messages through the Mitel ACD system

QUALIFICATIONS
Minimum Qualifications:
  • High School Diploma
  • Two years data look-up/data entry experience
  • Two years' experience in customer service involving complex analytical problem-solving skills
  • One year experience, a combination of Connection Advisor Associate, Connection Advisor Intermediate, and Senior positions
  • One year of remote work experience

-OR-
  • An approved equivalent combination of education and experience

Preferred Qualifications:
  • Two years of post-secondary education
  • Healthcare Call Center experience
  • Working knowledge of Epic cadence, prelude, workqueues, Care Everywhere, and MyChart
  • Patient registration experience
  • 1 month of experience in Connection Advisor - Senior Position
  • Hospital and Outpatient Referral Coordinator experience.

Knowledge/ Skills/ Abilities:
  • Excellent organizational, analytical, critical thinking, and written and verbal communication skills
  • Ability to work cohesively, effectively, and respectfully with individuals from a variety of economic, social, and culturally diverse backgrounds
  • Ability to work in a team environment as well as independently
  • Critical thinking skills and ability to analyze situations quickly and escalate as needed
  • Ability to exceed quality standards, including accuracy in patient registrations, scheduling, data entry, and customer service expectations
  • Technical proficiency in basic computer skills and applications like Microsoft Office, Outlook, and softphones
  • Basic knowledge of medical terminology and health insurance
  • Ability to work in a fast-paced, highly structured, and continually changing environment
  • High level of attention to detail
  • Active listening skills
  • Ability to work independently and remotely
  • Ability to become technically competent and are familiar with HHS's computerized systems and ability basic troubleshooting that support operations

You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.
Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.

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