Remote Healthcare Operations Jobs in Boston, MA (NOW HIRING)

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

The Business Development Manager (BDM) - Remote in Boston, Massachusetts is responsible for achieving sales objectives through the cultivation of new and existing referral sources.  These sources include physicians, institutions (hospitals, skilled nursing facilities, etc.) and allied health professionals, who participate in the provision of prosthetic and orthotic products.  The primary function of this role is to manage and be accountable for achieving the forecasted sales and margin targets for the territory by developing and maintaining current business to business accounts and to consistently seek out and establish new business for the company. 

This is classified as a regional remote role supporting the Boston and surrounding cities (Worcester, Springfield, South Easton, Braintree, Woburn, Methuen, Leominster, West Yarmouth and Plymouth). Daily travel will be frequent. 

• • Revenue Growth & Territory Management
    • Achieve clinic and territory revenue goals.
    • Develop and execute sales and business growth plans for assigned clinics.
    • Monitor referral trends and territory performance, addressing declines in business flow.
    • Conduct quarterly business reviews with clinic leadership and stakeholders. 
    Referral Source Development
    • Maintain and expand relationships with existing referral sources.
    • Generate new referral sources through sales calls, in-services, cold calling, and networking.
    • Achieve weekly activity metrics, including documented sales calls and educational sessions in Salesforce.
    • Build a strong pipeline of prospective referral partners. 
    Relationship Management
    • Build collaborative relationships with clinicians, physicians, hospitals, skilled nursing facilities, rehabilitation centers, and allied health professionals.
    • Provide ongoing customer service support and resolve referral source concerns.
    • Connect referral partners with Hanger programs, continuing education opportunities, and community events. 
    Strategic Account & Contract Development
    • Develop strategic alliances with hospitals and Integrated Delivery Networks (IDNs).
    • Support and lead RFP responses, proposals, presentations, and contracting initiatives.
    • Coordinate contract negotiations and institutional fee increases in accordance with company guidelines.
    • Create implementation plans and monitor contract performance metrics.
    Business Development Operations
    • Complete required facility and vendor credentialing.
    • Identify and evaluate trade show and conference opportunities.
    • Analyze ROI on business development activities and events.
    • Execute regional growth initiatives and special projects.

• BA/BS in Healthcare Administration, Marketing, Business Administration or another related field OR an equivalent combination of education and experience required
• Minimum 5 years of experience in professional sales preferred healthcare industry or 1 year as BDA
• Proficiency in CRM tools (Salesforce)
• Proven track record of meeting or exceeding sales targets
• Working knowledge of Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams)
• A valid driver's license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures.

• Prior experience calling on hospitals, IDNs, clinics, physician groups
• Familiarity with procurement processes, GPOs, and payor dynamics
• Solid negotiation and closing skills
• Ability to work independently in a field-based role
• Analytical ability to interpret sales reports, market trends, and customer data
• Ability to maintain customer relations
• Strong relationship building skills
• Strong communication and presentation skills, both written and oral
• Ability to drive company initiatives with colleagues / peers
• Continuously innovate new solutions, influencing and responding to change.

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(Massachusetts State Only) Pay range of $90,000.00 - $135,000 annually +  Commission Plan + Auto Allowance. This pay range is posted to comply with Massachusetts State Law. Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables.

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Generous Employee Referral Bonus Program
• Volunteering for Local and National events such as Hanger's BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

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