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Remote Healthcare Management Jobs in Rochester, NY

HHUNY, Inc.

Help Desk Support Specialist

Rochester, NY · Remote

$25 - $28.85/hr

... Health Homes and over 90 Care Management Agencies in New York State. HHUNY has been at the ... remote workforce, and an Employee Assistance Plan, just to name a few! If you feel this is the ...

Valera Health

Mental Health Therapist

Rochester, NY · On-site +1

We are committed to delivering compassionate mental health care that is accessible and affordable ... Telehealth or remote experience * Self-motivated with strong independent work skills and ...

Talkiatry

Psychiatrist (Remote)

Rochester, NY · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... healthcare. Our culture Our clinical community includes 800+ psychiatrists and PMHNPs and 350 ...

Talkiatry

Psychiatrist (Remote)

Rochester, NY · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... healthcare. Our culture Our clinical community includes 800+ psychiatrists and PMHNPs and 350 ...

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All JobsHealthcare Management JobsRemote Healthcare Management JobsRemote Healthcare Management Jobs in Rochester, NY

Remote Healthcare Management information

See Rochester, NY salary details

$31.1K

$76.3K

$123.3K

How much do remote healthcare management jobs pay per year?

As of Jul 26, 2026, the average yearly pay for remote healthcare management in Rochester, NY is $76,336.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,700.00 and $96,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Healthcare Manager, and why are they important?

To thrive as a Remote Healthcare Manager, you need expertise in healthcare administration, strong organizational abilities, and a relevant degree such as a bachelor's or master's in healthcare management. Familiarity with telehealth platforms, electronic health records (EHR) systems, and certifications like Certified Medical Manager (CMM) are highly valuable. Exceptional communication, problem-solving, and leadership skills distinguish high performers in managing remote teams and patient services. These competencies are critical for ensuring efficient operations, regulatory compliance, and high-quality patient care in a virtual environment.

How does working in remote healthcare management typically differ from on-site roles in terms of team collaboration and daily responsibilities?

In remote healthcare management, professionals often rely on digital communication tools like video conferencing, secure messaging, and electronic health record systems to coordinate with clinical and administrative teams. Daily tasks may include overseeing remote staff, managing patient care workflows, and ensuring regulatory compliance, all while adapting to a virtual work environment. Collaboration remains crucial, but it requires proactive communication and strong organizational skills to maintain team cohesion and deliver quality care. This setup offers flexibility but also demands clear protocols and regular check-ins to keep everyone aligned.

What is the difference between Remote Healthcare Management vs Remote Healthcare Coordinator?

AspectRemote Healthcare ManagementRemote Healthcare Coordinator
CredentialsHealthcare administration, management certifications, or related degreesMedical assisting, healthcare administration, or related certifications
Work EnvironmentOversees healthcare operations, policy implementation, and team management remotelyCoordinates patient care, schedules, and communication between providers and patients remotely
Employer & Industry UsageHospitals, clinics, healthcare organizationsClinics, healthcare providers, insurance companies

Remote Healthcare Management involves overseeing healthcare operations and staff remotely, requiring management certifications. In contrast, Remote Healthcare Coordinators focus on patient care coordination and communication, often with related certifications. Both roles are vital in healthcare but differ in responsibilities and scope.

What is remote healthcare management?

Remote healthcare management refers to overseeing and coordinating healthcare services, staff, and operations from a location outside of a traditional healthcare facility, often using digital tools and platforms. Professionals in this field manage tasks such as patient scheduling, telemedicine services, electronic health records, billing, and compliance remotely. This allows for greater flexibility and can improve access to care, streamline administrative processes, and support healthcare providers and patients regardless of their location.
What are the most commonly searched types of Healthcare Management jobs in Rochester, NY? The most popular types of Healthcare Management jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Healthcare Management jobs? Cities near Rochester, NY with the most Remote Healthcare Management job openings:
Remote Healthcare Management jobs near you
Infographic showing various Remote Healthcare Management job openings in Rochester, NY as of July 2026, with employment types broken down into 66% Full Time, 17% Part Time, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $76,336 per year, or $36.7 per hour.
Supervisor of Care Management, Health Homes (Rochester, New York / Hybrid)

Supervisor of Care Management, Health Homes (Rochester, New York / Hybrid)

FreedomCare

Rochester, NY • On-site, Remote

Full-time

Medical, Retirement

Posted 28 days ago

FreedomCare rating

6.9

Company rating: 6.9 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

45th of 238 rated social care providers

Job description

About our Company
FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.
We pride ourselves on our values which drive the level of care that we deliver to our patients:
  • Here For You (An attitude of service, empathy, and availability)
  • Own It (Drive and ownership)
  • Do the Right Thing (High integrity)
  • Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for a Supervisor of Care Management for our Care Management team.
Department & Position Overview:
The Supervisor of Care Management is a working people leader responsible for supporting day-to-day operations of the Health Home Care Management Program and helping ensure patients receive high-quality, compliant services. This role provides direct oversight, coaching, and escalation support to Care Managers while carrying a reduced caseload and reinforcing documentation quality, regulatory compliance, and service standards.
Every Day You Will:
  • Serve as the direct people leader for Care Managers, providing day-to-day guidance, coaching, performance feedback, and support on escalated or complex patient and operational issues.
  • Manage crisis-related situations by advising on response steps, monitoring incidents, and ensuring timely and appropriate incident reporting.
  • Carry a reduced caseload while modeling best practices in care management, documentation, patient engagement, and follow-through.
  • Conduct audits of patient and collateral interactions, patient charts, and assessments to ensure accuracy, quality, and compliance with Health Home NYS and Lead Health Home requirements.
  • Review and sign off on patient assessments in UAS-NY and review monthly HML questionnaires for consistency and completeness.
  • Support onboarding, training, job shadowing, and ongoing development of Care Managers to improve performance, consistency, and service delivery.
  • Supervises and supports Care Managers in the field through coaching, case consultation, and real-time problem solving to promote quality outcomes and operational effectiveness.
  • Partners with the Training team to support onboarding, ongoing staff development, competency reinforcement, and continued education initiatives for Care Managers; identifies training opportunities, reinforces best practices, and supports staff in meeting quality and performance expectations.
  • Collaborates with the Referral team to coordinate timely member assignments, streamline referral workflows, address operational barriers, and ensure effective communication between departments to support efficient care management services and member engagement.
  • Monitors and drives productivity metrics to maintain billable service rates above established benchmarks, including a minimum 90% billable compliance standard.
  • Oversees adherence to Care Management timelines and documentation requirements to ensure readiness for Lead Health Home audits and achievement of audit passing benchmarks as a core departmental KPI.
  • Provides coaching, corrective guidance, and performance support to Care Managers related to documentation standards, productivity expectations, and quality improvement initiatives.
  • Review and approve referrals from internal, community, and Lead Health Home sources and coordinate with relevant partners to support appropriate patient assignment and follow-up.

Ideal Candidate Will Possess:
  • Master's degree in Social Work required.
  • 3+ years of Health Home Care Management experience required.
  • 3+ years of supervisory experience leading clinicians and/or Care Managers who provide direct services to individuals with serious mental illness and/or chronic substance use disorders required.
  • Strong working knowledge of Health Home NYS requirements, Lead Health Home policies, and community-based care resources.
  • Strong leadership, coaching, and performance management skills, with the ability to develop team capability and accountability.
  • Strong judgment and decision-making skills, with the ability to navigate escalations, crisis situations, and competing priorities.
  • Strong written and verbal communication skills, including the ability to engage effectively with patients, families, community providers, and internal stakeholders.
  • Strong attention to detail and ability to audit documentation, monitor quality, and identify compliance risks or gaps.
  • Demonstrates strong time management, organizational, and executive functioning skills, with the ability to effectively prioritize competing responsibilities, manage multiple deadlines, and perform successfully in a fast-paced environment with frequent interruptions and shifting priorities.
  • Demonstrated ability to analyze data, track outcomes, and use reporting to inform follow-up and performance improvement.
  • Ability to travel in the field to support patients, accompany appointments, and respond to escalated situations.
  • Proficiency using care management and documentation systems such as Netsmart, Foothold, Salesforce, and UAS-NY.

Nice-to-Haves:
  • Prior leadership experience in a behavioral health or healthcare setting preferred.
  • Experience in the New York State Health Homes program preferred.
  • Experience using systems such as Netsmart, Foothold, and Salesforce preferred.
  • Bilingual Spanish preferred.

Why work at FreedomCare?
We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.
This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!
At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.
#INDLV
At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $29.00 and $33.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.
Compensation Range
$29-$33 USD

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