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Remote Healthcare Customer Service Jobs in Rochester, MN

Enara Health

Remote Nutrition Specialist

Rochester, MN · Remote

$26 - $36/hr

Our solutions are disseminated through unified products and services we deploy for the healthcare ... Remote position with ability to work in multiple time zones. $26 - $36 an hour Salary specifics ...

Enara Health

Remote Nutrition Specialist

Rochester, MN · Remote

$26 - $36/hr

Our solutions are disseminated through unified products and services we deploy for the healthcare ... Remote position with ability to work in multiple time zones. Salary specifics subject to experience ...

Enara Health

Remote Nutrition Specialist

Rochester, MN · On-site +1

$26 - $36/hr

Our solutions are disseminated through unified products and services we deploy for the healthcare ... Remote position with ability to work in multiple time zones. $26 - $36 an hour Salary specifics ...

Community Health Service Inc.

Senior Accountant

Rochester, MN · Remote

$72K - $90K/yr

Here at Community Health Service, Inc (CHSI), our mission is to provide high quality health care to ... We are searching for a Full-time Remote Senior Accountant to join our Rochester, MN team. The ...

Mayo Clinic

Specialist-HIMS

Rochester, MN · On-site +1

$16.50 - $21.75/hr

Ensures great customer service while assisting patients, care providers, allied health staff ... This is a hybrid position that is primarily remote. Candidates must reside within 100 miles of a ...

Mayo Clinic

Senior Specialist HIMS

Rochester, MN · On-site +1

Ensures great customer service while assisting patients, care providers, allied health staff ... This is a hybrid position that is primarily remote. Candidates must reside within 100 miles of a ...

Mayo Clinic

Solution Architect-Rev Cycle-Remote

Rochester, MN · On-site +1

$61.50 - $81/hr

Experience working in healthcare technology and Epic. Exposure to managing both custom developed and vendor-supplied applications. *This position is a 100% remote work. Individual may live anywhere ...

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All JobsHealthcare Customer Service JobsRemote Healthcare Customer Service JobsRemote Healthcare Customer Service Jobs in Rochester, MN

Remote Healthcare Customer Service information

See Rochester, MN salary details

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How much do remote healthcare customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote healthcare customer service in Rochester, MN is $19.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.25 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote healthcare customer service representatives, and how can they be managed?

Remote healthcare customer service representatives often navigate challenges such as handling sensitive patient information securely, managing high call volumes, and addressing complex insurance or billing questions. Working from home can also mean less immediate support from colleagues or supervisors. To manage these challenges, it's important to stay up-to-date with HIPAA regulations, utilize available training resources, and maintain clear communication with your team via digital channels. Employers typically provide secure systems and regular opportunities for virtual team meetings to foster collaboration and ongoing support.

What is a remote healthcare customer service representative?

A remote healthcare customer service representative is a professional who assists patients, healthcare providers, and insurers with inquiries related to medical services, billing, insurance claims, and appointments, all while working from a remote location such as their home. They communicate primarily via phone, email, or chat to resolve issues, provide information, and ensure a positive experience for patients. These representatives are trained to handle sensitive medical information in accordance with privacy regulations like HIPAA, and they play a crucial role in supporting the administrative needs of healthcare organizations.

What is the difference between Remote Healthcare Customer Service vs Remote Medical Billing and Coding?

AspectRemote Healthcare Customer ServiceRemote Medical Billing and Coding
Required CredentialsHigh school diploma, customer service skillsCertification in medical billing/coding (e.g., CPC, CCS)
Work EnvironmentCall centers, healthcare provider offices, remoteHome-based, healthcare clinics, billing companies
Employer & Industry UsageHospitals, clinics, insurance companiesMedical billing companies, healthcare providers
Common Search & ComparisonCustomer support roles in healthcareMedical billing and coding jobs

While both roles are remote and involve healthcare, Remote Healthcare Customer Service focuses on assisting patients and providers with inquiries, whereas Remote Medical Billing and Coding involves processing insurance claims and coding diagnoses. They require different certifications and have distinct daily tasks, but both are essential in healthcare operations.

What are the key skills and qualifications needed to thrive as a remote healthcare customer service representative?

To thrive as a Remote Healthcare Customer Service Representative, you need a solid understanding of healthcare terminology, insurance processes, and customer service best practices, often supported by a high school diploma or equivalent experience. Familiarity with customer relationship management (CRM) software, electronic health records (EHR) systems, and secure communication platforms is typically required. Outstanding communication, patience, and problem-solving abilities are crucial soft skills that set top performers apart in this role. These competencies ensure accurate information delivery, high patient satisfaction, and effective resolution of complex healthcare inquiries in a remote environment.
What are the most commonly searched types of Healthcare Customer Service jobs in Rochester, MN? The most popular types of Healthcare Customer Service jobs in Rochester, MN are:
What are popular job titles related to Remote Healthcare Customer Service jobs in Rochester, MN? For Remote Healthcare Customer Service jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Remote Healthcare Customer Service jobs in Rochester, MN look for? The top searched job categories for Remote Healthcare Customer Service jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Remote Healthcare Customer Service jobs? Cities near Rochester, MN with the most Remote Healthcare Customer Service job openings:
Remote Healthcare Customer Service jobs near you
Infographic showing various Remote Healthcare Customer Service job openings in Rochester, MN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,742 per year, or $19.1 per hour.

Remote Nutrition Specialist

Enara Health

Rochester, MN • Remote

$26 - $36/hr

Full-time

Re-posted 13 hours ago

Job description

About Enara
Enara is a world renowned obesity and medical weight loss start-up, based in Silicon Valley, pioneering the use of data, digital, and clinical treatments to provide personalized plans with measurable results. Enara was founded by people from Stanford, UCSF, Kaiser, ClassPass & Evernote. Our mission is to develop the first ever platform to scale obesity treatment. Our platform allows for the latest breakthroughs in nutrition, exercise, and obesity science to be optimized and delivered in a series of personalized and programmable experiences. Our solutions are disseminated through unified products and services we deploy for the healthcare ecosystem; with a current focus on small to medium sized medical groups and clinics. Our platform has served over 2000 members and delivers world leading 16%+ weight loss sustained over 3 years. We deliver life changing care to members and we are redesigning the clinic-patient . We are backed by Offline.VC, Charge.VC, VSC, Continuum Ventures, as well as many prominent angels in Silicon Valley.

Role:
We are seeking an enthusiastic, communicative and organized Nutrition Specialist who is passionate about treating obesity as a disease to improve the myriad chronic health conditions associated with weight- including hypertension, type 2 diabetes, sleep apnea and more- to join our team. In this role, you will see patients via telehealth and work with a multidisciplinary team including medical providers and exercise physiologists to provide best-in-class care and outcomes for your patients - communicating with them both synchronously and asynchronously. This role is perfect for those who want a flexible working schedule and the ability to work from anywhere.

Minimum Requirements
  • We are looking for health coaches with:
  • at least a 4 year Nutrition and Dietetics degree, with at least 1 year experience coaching lifestyle and habit changes using nutrition and exercise. The Nutrition Specialist will work closely under a lead NS to provide evidence-based obesity science and nutrition advice.
  • Must reside in the US or legally allowed to work in the United States (NPI required)

OR
We are looking for dietitians with:
  • Bachelor's degree in Food &/or Nutritional Science.
  • Minimum 1 year of experience in clinical nutrition as a Registered Dietitian , specifically working with patients with Diabetes or other metabolic diseases.
  • Current registration w/ the Commission on Dietetic Registry (CDR) in good standing.
  • Knowledge of clinical competencies based on Nutrition Care Standards of the Academy of Nutrition and Dietetics (AND).

For either type of applicant:
  • Strong communication and interpersonal skills required.
  • Strong proficiency and experience with medical technology including EMR and mobile apps.
  • Collaboration & problem solving skills required.
  • Ability to manage a large patient load and multiple platforms both in face to face and app communication.
  • Strong ability to empathize and connect with patients on a regular long term basis.
  • Experience and comfortability working with our proprietary tech app.
  • Past start up experience a plus but not required.

Bonus Qualifications
  • Previous experience in curriculum development.
  • Demonstrated knowledge of behavior change.
  • Previous individual, small group and large group/classroom training/teaching experience.
  • Fluency in Spanish or Arabic a strong bonus and will be compensated for.
Position Specifics
  • Contractor ramping to full time salaried opportunity
  • Employee and health benefits provided with 75% time or more
  • Compensation variable on experience and credentials
  • Remote position with ability to work in multiple time zones.
$26 - $36 an hour
Salary specifics subject to experience and will be discussed during interview process.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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