Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Remote Spanish Bilingual Customer Service
Rome, GA · Remote
$15.50 - $19.50/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is ... Choose when and to whom you provide support services * Set your own schedule * Provide a ...
Remote Spanish Bilingual Customer Service
Rome, GA · Remote
$15.50 - $19.50/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is ... Choose when and to whom you provide support services * Set your own schedule * Provide a ...
Remote Customer Service and Sales
Rome, GA · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Customer Service and Sales
Rome, GA · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Customer Service Agent
Rome, GA · Remote
$15.50 - $20.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Rome, GA · Remote
$15.50 - $20.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Senior Healthcare Data Analyst - Remote
Centre, AL · Remote
$81K - $102K/yr
Sentara is hiring a Senior Healthcare Data Analyst! This position is fully remote. Overview The ... Promotes self-service analytics for customer adoption, understanding and use of data. Supports ...
Senior Healthcare Data Analyst - Remote
Centre, AL · Remote
$81K - $102K/yr
Sentara is hiring a Senior Healthcare Data Analyst! This position is fully remote. Overview The ... Promotes self-service analytics for customer adoption, understanding and use of data. Supports ...
Senior Healthcare Data Analyst
Centre, AL · Remote
$80K - $133K/yr
This position is fully remote. Overview The Healthcare Data Analyst Senior provides data analysis ... Promotes self-service analytics for customer adoption, understanding and use of data. Supports ...
Senior Healthcare Data Analyst
Centre, AL · Remote
$80K - $133K/yr
This position is fully remote. Overview The Healthcare Data Analyst Senior provides data analysis ... Promotes self-service analytics for customer adoption, understanding and use of data. Supports ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Strong customer service skills. * Comfortable using a computer and navigating multiple applications. * Ability to multitask while speaking with customers. Benefits: * 100% Remote Work from Home
Strong customer service skills. * Comfortable using a computer and navigating multiple applications. * Ability to multitask while speaking with customers. Benefits: * 100% Remote Work from Home
Spanish Bilingual Support Representative - Independent Contractor
Rome, GA · Remote
$11 - $12.50/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is ... Choose when and to whom you provide support services * Set your own schedule * Provide a ...
Spanish Bilingual Support Representative - Independent Contractor
Rome, GA · Remote
$11 - $12.50/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is ... Choose when and to whom you provide support services * Set your own schedule * Provide a ...
Sales Representative
Cartersville, GA · Remote
Part time or full time sales representative We're looking for remote part time or full time ... services to consumers, small business owners, and to employee groups as a voluntary benefit.
Quick apply
Sales Representative
Cartersville, GA · Remote
Part time or full time sales representative We're looking for remote part time or full time ... services to consumers, small business owners, and to employee groups as a voluntary benefit.
Sales Representative
Cartersville, GA · Remote
Sales Representative We're looking for remote part time or full time independent sales ... service to consumers, business owners, and as a voluntary benefit to employee groups. There is ...
Quick apply
Sales Representative
Cartersville, GA · Remote
Sales Representative We're looking for remote part time or full time independent sales ... service to consumers, business owners, and as a voluntary benefit to employee groups. There is ...
Account Representative - State Farm Agent Team Member
Rome, GA · Remote
$30K - $60K/yr
Provide prompt, accurate, and friendly customer service through tasks including responding to ... Health obtained within one month. This is a remote position.
Quick apply
Account Representative - State Farm Agent Team Member
Rome, GA · Remote
$30K - $60K/yr
Provide prompt, accurate, and friendly customer service through tasks including responding to ... Health obtained within one month. This is a remote position.
Licensed Mental Health Therapist
Rome, GA · Remote
$54 - $66/hr
... remote, telehealth services to our adolescent and young adult clients. We're eager to work with ... Committed to self-care and addressing the rural mental health crisis Qualifications * Licensed or ...
New
Licensed Mental Health Therapist
Rome, GA · Remote
$54 - $66/hr
... remote, telehealth services to our adolescent and young adult clients. We're eager to work with ... Committed to self-care and addressing the rural mental health crisis Qualifications * Licensed or ...
New
Licensed Mental Health Therapist
Cartersville, GA · Remote
$54 - $66/hr
... remote, telehealth services to our adolescent and young adult clients. We're eager to work with ... Committed to self-care and addressing the rural mental health crisis Qualifications * Licensed or ...
New
Licensed Mental Health Therapist
Cartersville, GA · Remote
$54 - $66/hr
... remote, telehealth services to our adolescent and young adult clients. We're eager to work with ... Committed to self-care and addressing the rural mental health crisis Qualifications * Licensed or ...
New
Remote Sales Specialist
Rome, GA · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Sales Specialist
Rome, GA · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
... remote contact center team. In this role, you will assist customers by answering inbound calls ... No satellite or cellular services are accepted. * A quiet, distraction-free workspace Apply Today ...
... remote contact center team. In this role, you will assist customers by answering inbound calls ... No satellite or cellular services are accepted. * A quiet, distraction-free workspace Apply Today ...
Remote Insurance Agent
Rome, GA · Remote
$69K - $150K/yr
Role Overview As a Remote Insurance Representative, you'll meet virtually with individuals and ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...
New
Quick apply
Remote Insurance Agent
Rome, GA · Remote
$69K - $150K/yr
Role Overview As a Remote Insurance Representative, you'll meet virtually with individuals and ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...
New
Remote Sales Agent
Rome, GA · Remote
$69K - $150K/yr
Role Overview As a Remote Insurance Representative, you'll meet virtually with individuals and ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...
New
Quick apply
Remote Sales Agent
Rome, GA · Remote
$69K - $150K/yr
Role Overview As a Remote Insurance Representative, you'll meet virtually with individuals and ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...
New
Remote Healthcare Customer Service Representative information
See Rome, GA salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.52
11% of jobs
$15.38 is the 25th percentile. Wages below this are outliers.
$14.52 - $16.07
15% of jobs
The median wage is $17.50 / hr.
$16.07 - $17.62
20% of jobs
$17.62 - $19.17
15% of jobs
$20.24 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.73
13% of jobs
$20.73 - $22.28
7% of jobs
$22.28 - $23.83
6% of jobs
$23.83 - $25.38
4% of jobs
$25.38 - $26.94
3% of jobs
$9
$18
$26
How much do remote healthcare customer service representative jobs pay per hour?
As of Jul 13, 2026, the average hourly pay for remote healthcare customer service representative in Rome, GA is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What does a Remote Healthcare Customer Service Representative do?
A Remote Healthcare Customer Service Representative assists patients and healthcare providers by answering questions, resolving issues, and providing information related to healthcare services, insurance, and billing—all from a remote location. They handle phone calls, emails, and online chats to help patients understand their benefits, schedule appointments, and address concerns about medical claims. This role requires strong communication skills, empathy, and the ability to navigate healthcare systems and regulations.
What is the difference between Remote Healthcare Customer Service Representative vs Remote Medical Billing Specialist?
| Aspect | Remote Healthcare Customer Service Representative | Remote Medical Billing Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service experience | Medical billing certification or coding certification often preferred |
| Work Environment | Call centers, home offices, healthcare provider offices | Home office, healthcare billing companies, hospitals |
| Industry Usage | Healthcare providers, insurance companies, telehealth services | Medical billing companies, healthcare providers, insurance firms |
| Search & Comparison Intent | Understanding customer support roles in healthcare | Understanding billing and coding roles in healthcare |
The Remote Healthcare Customer Service Representative primarily handles patient inquiries, appointment scheduling, and insurance questions, focusing on customer support. In contrast, the Remote Medical Billing Specialist manages billing processes, coding, and claims submissions. Both roles require healthcare knowledge but differ in daily tasks and certifications. Candidates should choose based on their interest in customer interaction versus billing and coding tasks.
What are the most common challenges faced by Remote Healthcare Customer Service Representatives, and how can they be managed effectively?
Remote Healthcare Customer Service Representatives often encounter challenges such as managing high call volumes, addressing sensitive patient concerns, and navigating complex healthcare systems. Working from home can also make it harder to collaborate with colleagues or access immediate support. To manage these challenges effectively, representatives should familiarize themselves with digital communication tools, establish a reliable workflow, and proactively communicate with their team. Regular training and staying updated on healthcare policies can further enhance their ability to provide accurate and empathetic support.
What are the key skills and qualifications needed to thrive as a Remote Healthcare Customer Service Representative, and why are they important?
To thrive as a Remote Healthcare Customer Service Representative, you need strong communication skills, healthcare knowledge, and familiarity with customer service principles, often supported by a high school diploma or equivalent experience. Proficiency with customer relationship management (CRM) software, EHR systems, and secure messaging tools is typically required. Empathy, patience, and problem-solving abilities help you address complex patient concerns and navigate sensitive health information. These skills ensure efficient, compassionate service and accurate information delivery in a highly regulated and patient-centered environment.
What are popular job titles related to Remote Healthcare Customer Service Representative jobs in Rome, GA? For Remote Healthcare Customer Service Representative jobs in Rome, GA, the most frequently searched job titles are:
What job categories do people searching Remote Healthcare Customer Service Representative jobs in Rome, GA look for? The top searched job categories for Remote Healthcare Customer Service Representative jobs in Rome, GA are:
What cities near Rome, GA are hiring for Remote Healthcare Customer Service Representative jobs? Cities near Rome, GA with the most Remote Healthcare Customer Service Representative job openings:
Job description
Healthcare Support Representative — Independent Contractor
Location: Remote (US-Based)
Make a difference—one call at a time, with the freedom to serve on your terms. Join a network of self-employed professionals supporting patients and/or providers, helping people get the care and answers they need while enjoying flexibility.
As an Independent Contractor, you will- Be your own boss.
- Choose when and to whom you provide support services.
- Set your own schedule.
- Provide a distraction-free home office.
- Provide your own home office equipment.
- Handle customer calls, assess needs, and solve problems.
- At least 1 year of phone-based healthcare patient or provider support experience.
- Computer skills, including navigating multiple systems and documenting call notes.
- Strong communication skills and the ability to connect with diverse individuals.
- Ability to sit for long periods.
- Patience and empathy.
- Ability to provide services pursuant to your contract independently.
- Experience in healthcare or related fields such as medical, social services, education, mental health services, or other relevant “people helping” fields.
- In-depth knowledge of health insurance; Medicaid and Medicare knowledge is highly desired.
- Comfortable with medical and health insurance terminology while refraining from offering medical advice.
- Submit invoices and receive payment for completed services pursuant to contract.
- Pay structures vary by client program; most programs pay for productive time and may include performance-based pay.
- Independent Contractors are responsible for their own taxes and expenses.
- Complete an application and pass a background check.
- Sign an Independent Contractor Agreement.
- Complete a W-9 form and set up direct deposit.
- Complete program-specific certifications.
The background check requires a non-refundable $25 processing fee paid directly to the background check vendor. View background requirements
Computer Requirements- Some clients may require additional security measures and equipment.
- Wired internet connection.
- Android or Apple phone.
- Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, and tablets are not supported).
- Review basic technology requirements
- Choose your own schedule by self-scheduling 30-minute blocks.
- Client hours of operation will vary.
- Additional checks regarding OIG/SAM exclusion lists may be required by clients.
- Some clients and programs may have additional requirements and certifications.
- Ensure the clients you choose align with your availability and commitments.
Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.
About Liveops
Sourced by ZipRecruiter
Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.
Industry
Recruiting and staffing services
Company size
201 - 500 Employees
Headquarters location
Scottsdale , AZ, US
Year founded
2000